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3 locations in Corrales
Filters
Reviews
6.0 Okay
May 2021
Pros:
While most rental car agencies in Albuquerque had no cars available, this site did. The staff at the pickup location were acceptable in handling renting a car with some concerns; at drop off they were very courteous.Cons:
full tank of gas, windshield without damage, tire warning indicator not giving a false warning10.0 Wonderful
Apr 2018
Pros:
Flexibility with the rental and the general friendliness of the staff on both pick up and drop off. It was a last minute rental via Kayak before a very late flight for pick up the next day. Everything was easy, the location was easy to access, and I'll return again if ever in the area.8.0 Very Good
June 2017
Cons:
Car was not truly ready at 8 AM; I had to wait for almost 40 minutes while it was being washed and prepared for me.2.0 Poor
June 2017
Pros:
The frist two cars they tried to gives us were dirty. Stains on seats etc9.6 Wonderful
May 2017
Pros:
All staff members put a considerable amount of effort into customer service. The car was clean and in very good condition. It was nice that they had a one day rental available and that there was no drop off fee for picking up the car in the city and returning it at the airport.6.8 Okay
May 2017
Pros:
Customer service at Enterprise did an outstanding job rectifying the problem. Great job Jessica Schell.Cons:
Kayak messed up the pick-up location for the car rental. Instead of at the airport, they switched it to a remote location. Very bad job.2 locations in Corrales
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Reviews
2.0 Poor
Apr 2021
Pros:
There was nothing I liked about this experience. Such a bad experience.Cons:
They made a reservation for 12pm for a location that closed... at 12pm. The guy was still there and informed me that they “have been trying to get this changed for sometime” and did nothing to help us. We had to get a ride to another location and they tried to charge us more than double the reservation price. When I asked to speak to the manger on site, I was told that it would be 3-4hrs before she could speak with us. I spent literally hours on the phone with National. When we finally did get the car, they gave us the wrong car and didn’t tell us. When I called to tell them they gave us the wrong car, they directed me to a new location to pick up the right car. Upon arriving at the new location the person on site told me that he “didn’t know why they told us that, I don’t have any cars to give you”. No one at any of these locations were apologetic or tried to help us figure anything out. National ended up giving us a $100 credit which isn’t really that much (IMO) for how much time I spent dealing with this nightmare.10.0 Wonderful
Mar 2019
Pros:
The man that helped us was professional and friendly. The process was smooth, we were in and out quickly. The drop off was also quick.Cons:
no complaints6.0 Okay
Nov 2018
Cons:
I arrived on Sunday and the company was closed!! This resulted in having to rent at the airport as a walkup that increased the rental cost from $370 to $500. If they were going to be closed on Sunday I should have been notified.2.0 Poor
Mar 2018
Cons:
Did not know this was not the airport location nor that they would be closed when I arrived. No cars available at airport budget location.10.0 Wonderful
July 2017
Pros:
Great Transaction & Service!2.0 Poor
July 2017
Pros:
People nice at ultimate car receiving. Also, people at ABQ desk were nice.Cons:
The car receiving location was so far from the airport that my taxi to get the car was $50 - which made the total cost almost as much as getting the car at ABQ. You have lost me!!3 locations in Corrales
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Reviews
10.0 Wonderful
Oct 2022
5.2 Fair
Aug 2020
Pros:
The staff never answered the phone. Hours didn’t match. Once, they answered they failed to mention difference if schedule. Schedule was changed on their door with a sharpie... written over original times. But!!! They did follow through with a refund. I am grateful for that.Cons:
They need to update their online hours to reference their in store hours and confirmation email.6.0 Okay
June 2019
Pros:
Staff was friendly and helpful.Cons:
Upon arrival to pick up a car I was informed that they did not have a car available for me. Having made the reservation and paying well in advance I was not pleased. After an hour or so they located a vehicle for me. Returning the car also took longer than expected due to being short staffed.5.6 Fair
Dec 2018
Pros:
Car was clean & in good condition. I like that they video the exterior before leaving, to eliminate potential issues at check-in.Cons:
Hertz off-airport office did not make it clear they closed at noon on Saturday. When I arrived at 12:15 there were no instructions posted about a drop box or after-hours drop-off location. Hertz 1-800 support staff had no record of this location even having an after-hours drop-off spot. Several more calls required to find out where to drop the car. It all worked out, but clearer communication would have prevented the stress.2.0 Poor
Nov 2018
Cons:
I never got my rental because my credit score wasn't high enough to rent the car.9.6 Wonderful
Sept 2018
Pros:
Van was the exact size we needed for our trip.Cons:
Was advised of the agreement with Lyft upon returning the vehicle. Would've been good to know prior to leaving facility.2 locations in Corrales
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Reviews
2.0 Poor
Oct 2022
5.2 Fair
Dec 2019
Pros:
We ended up with a car.Cons:
Being able to reserve a car at a location and time when they were closed is unacceptable.10.0 Wonderful
Nov 2018
Cons:
Great service on a very busy day9.6 Wonderful
Nov 2018
Pros:
Nissan Sentra was easy to drive.10.0 Wonderful
Mar 2018
Pros:
15-passenger van was very clean and comfortable. Avis folks were very friendly and helpful.Cons:
Had some difficulty with the back row of seats.5.2 Fair
Sept 2017
Pros:
The person that rented the vehicle was nice, but smelled horribly like smoke. The vehicle was a decent price and I was able to rent last minute without any hassle in renting. I appreciated that he didn't try to "sell" me something that I didn't need.Cons:
I couldn't get my music for the 6 hour drive either way, even though I tried to work with the sales representative to address the issue. I had hoped to return the vehicle at 6pm on Saturday, but later found out it was only open until 12pm on Saturday (not just Sunday as I had thought).Yes. Based on our information, DOLLAR in Sunport is the cheapest car hire location in Albuquerque. It is located at 3400 University Blvd Se.
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