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4 locations in Northwest Heights
Filters
Reviews
2.0 Poor
Dec 2023
10.0 Wonderful
May 2021
Pros:
The Enterprise staff was efficient, polite, competent, professional.Cons:
Maintaining the standard is always a solid objective and worth recognizing.6.0 Okay
May 2021
Pros:
While most rental car agencies in Albuquerque had no cars available, this site did. The staff at the pickup location were acceptable in handling renting a car with some concerns; at drop off they were very courteous.Cons:
full tank of gas, windshield without damage, tire warning indicator not giving a false warning8.0 Very Good
May 2021
Pros:
Staff at the correct office were great, competent, courteous and helpful.Cons:
Car rented in conjunction with travel. Assumption was that it was airport office of Enterprise where car would be acquired. It wasn’t. Had to Uber to city to get car.8.0 Very Good
Apr 2021
Pros:
Great staff and support personnelCons:
I confused rental site. Instead of airport I accidentally chose downtown. Downtown did not let me have the full size sedan I wanted due to lack of supply at the airport and authorized only a mid sized van which I accepted with disappointment.2.0 Poor
Mar 2021
Pros:
Staff was friendlyCons:
HAVE A CAR. Kayak said they had cars... they did NOT.2 locations in Northwest Heights
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Reviews
2.0 Poor
Oct 2022
8.0 Very Good
May 2021
Pros:
ths atff was10.0 Wonderful
May 2021
Pros:
Efficient office, no hard sell, clean car, ready when I needed it.Cons:
Nothing, this was a great rental experience.10.0 Wonderful
May 2021
Pros:
Price, staff and ease of pickup and drop off of rental vehicle.Cons:
Nothing.6.0 Okay
Mar 2021
Pros:
OkCons:
Clean your vehicles, I never drove a dirty rental before very disappointed...2.8 Poor
Oct 2020
Pros:
PriceOne location in Northwest Heights
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Reviews
10.0 Wonderful
Mar 2019
Pros:
The man that helped us was professional and friendly. The process was smooth, we were in and out quickly. The drop off was also quick.Cons:
no complaints2.0 Poor
Mar 2018
Cons:
Did not know this was not the airport location nor that they would be closed when I arrived. No cars available at airport budget location.2.0 Poor
July 2017
Pros:
People nice at ultimate car receiving. Also, people at ABQ desk were nice.Cons:
The car receiving location was so far from the airport that my taxi to get the car was $50 - which made the total cost almost as much as getting the car at ABQ. You have lost me!!10.0 Wonderful
July 2017
Pros:
The car was awesome and the staff was great!6.4 Okay
May 2017
Pros:
The vehicle was clean and only had 53 miles on it, so there was still new car smell on the interior.Cons:
Pay close attention to your pickup location in ABQ. My rental ended up being 19 miles away from the airport, and Budget refused to move the rental to the airport, so I had to change my reservation and it cost $60 more!10.0 Wonderful
Apr 2017
Pros:
Ease of booking, check in. Courteous, friendly, personable counter agent. Nice vehicle, exactly what we had ordered, Ready to go when we were.Cons:
No negatives.3 locations in Northwest Heights
Filters
Reviews
6.8 Okay
Jan 2019
Pros:
The staff went out of their way to make things work when the internet was unavailable and there was no backup system or process.Cons:
The car was grubby as was the tiny office (not at the airport) which was poorly identified and difficutlt to find.2.0 Poor
Sept 2018
Cons:
Never got the car. I showed up at the airport Hertz and they said that the reservation was made at some other Hertz offsite about 20 minutes from the airport. I had to pay for another car even though I was prepaid. It was not evident when I made the reservation that it was some offsite Hertz location. Waste of money. Will never use Kayak again9.6 Wonderful
July 2018
Pros:
Brandi, the Office Manager was great to work with.8.0 Very Good
May 2018
Pros:
Great fuel economyCons:
Options for choice at pick-up4.4 Mediocre
Oct 2017
Cons:
It turned out that my original booking was an off-site location which closed 5 hours before I was to arrive. It then cost well over $100 to switch to a pickup at the airport site. We got distracted on the return and failed to recover our GPS navigation unit. So far that has not been turned in by their employee. Airbag need service and the passenger bag even turned off on occasion.8.0 Very Good
July 2017
Pros:
Friendly agentCons:
Didn't realize this site was 12 miles from the airportYes. Based on our information, DOLLAR in Sunport is the cheapest car hire location in Albuquerque. It is located at 3400 University Blvd Se.
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