Book Dollar car rentals at Louisville Standiford Field Airport

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car was cleangreat value

car i reservedfriendly staff

get the carpick up and drop

rented the carnever rent

great pricecredit card

customer servicegreat experience

7.2

Pros:Good priceCons:Terrible outside uncovered location for car. Had to walk outside during a rain storm to lactate car. And the car was on the farthest point in the lot. Got soaked. I was told at drop off that an indoor garage is under construction.Reviewed 16 Apr. 2020

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10.0

Pros:Very Accommodating and hearty staffs, and Rental understanding and agreement is exceptionally good. Early Morning returns makes it super excellent.Cons:Keep up the warm and enthusiastic service approachability.Reviewed 9 Nov. 2020

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4.4

Cons:The agent at the desk kept trying to push me on the extra insurance that I didn’t need or want. When I got to my car, the sticker that sealed the drivers door was already broken and the car was not very clean. Since I had already been there over an hour I just took the car as is. When I got home, my husband found marijuana in the middle console. I called customer service to make them aware that the car wasn’t cleaned out from the previous renter and I was transferred around and put on hold for over an hour. I hung up and submitted and email complaint through the website and never heard anything back. When I returned the car, I told them again what had happened and the agent apologized. I was never offered anything more than that one apology after the fact. I will not rent from any of the Hertz companies again.Reviewed 14 Jul. 2020

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2.0

Pros:I can't say anything positive about dollar.Cons:I had to wait an hour and a half for a vehicle. The car they gave me wasn't as nice as what I booked. It smelled like incense and vape. I would not recommend booking with Dollar. Kayak was trying to pass me off to Budget to resolve the issue. Dollar was telling me to talk to Kayak. I do not like renting through third party companies such as Kayak. No accountability or care for the customer.Reviewed 16 Mar. 2021

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2.0

thought I had a reservation with the car rental buCons:The lady at the Dollar rental told me that they didn't honor any transaction with this third party and that because of that they had to make a new reservation again. By the time they try to use my credit card and because international charges my bank block the card, so there I was with no car couldnt contact my bank for authorization and left it. Very inconvenient for a customer not to be advised ahead of time for this so i would have been prepared. I will look for a reimbursement of all charges you did to my credit card thru this web site.Reviewed 12 Dec. 2016

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2.0

Pros:Car was clean, drop off was easy.Cons:When I arrived, there were no cars available. There was a group of about 15 of us that were told we had to wait 2-3 hours for a car, this after standing in line for an hour just to check in.Reviewed 11 May 2021

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2.0

Cons:If they actually had cars available. Why take a reservation if you have no cars?Reviewed 18 May 2021

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2.0

Never againPros:NothingCons:Car not available. Class of car not available. Customer service poor.Reviewed 12 Mar. 2017

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6.0

Cold and emotionless reception.Pros:The vehicle was clean.Cons:I arrived about 30 minutes early and was told they had no cars available other than larger ones that would cost more. I was even willing to take a smaller sized vehicle. I got nothing but condescending looks and stiff rejections. I decided to go get something to eat and come back later. When I got back, I asked if the car was ready. they had several to choose from. I asked if there was an American make available. I was told no. I reluctantly accepted a Nissan. The vehicle was clean, but was not comfortable to drive. Seat would not go back far enough and lumbar support was not working right. It also had sluggish acceleration and overly sensitive brakes. Typical Nissan.Reviewed 30 Sep. 2017

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5.6

Cons:I called after I made the reservation to get a larger car. They told me the price had actually decrease by $100. I was happy, but would have been happy to pay $100 more. Anyhow, when I got to the counter they didn’t have records of my new reservation and charged me double the original cost.Reviewed 29 Jul. 2019

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4.8

Pay extraPros:Nice SuvCons:I have to pay more because they doesn’t found my suv that I payReviewed 26 Sep. 2017

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2.0

Debit card policyCons:At pick up was told that debit card they will need to check credit. This should be stated upfront at the time of booking. And not in fine print. Ended up not renting and going. Through a lot of inconvenienceReviewed 26 Sep. 2017

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• What is the most popular hire car from Dollar at Louisville Standiford Field Airport?

  Intermediate (Hyundai Elantra or similar) is the most frequently booked hire car type from Dollar at Louisville Standiford Field Airport.

• Where can I find Dollar hire cars at Louisville Standiford Field Airport?

  600 Terminal Drive is the closest Dollar hire car location to Louisville Standiford Field Airport. The telephone number for this location is +1 502 375 0681.

• Does Dollar offer shuttle or airport pick-up services from Louisville Standiford Field Airport (SDF)?

  Yes