Book Dollar car rentals at Louisville Airport

Reviews

Recent reviews

Traveller rating

Excellent

17

Good

11

Okay

13

Mediocre

19

Poor

0

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car was cleangreat value

car i reservedfriendly staff

get the carpick up and drop

rented the carnever rent

great pricecredit card

customer servicegreat experience

10.0

Pros:It was fast, convenient, and very easy!!!Reviewed 2 Jul. 2017

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6.0

Pros:Relatively quick registration access to the rental vehicle.Cons:Vehicle had duct tape glue residue on all four doors for some reason that left it unsightly.Reviewed 25 Apr. 2017

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10.0

Cons:All was handled efficiently with friendly, helpful service.Reviewed 12 Jul. 2019

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2.0

Debit card policyCons:At pick up was told that debit card they will need to check credit. This should be stated upfront at the time of booking. And not in fine print. Ended up not renting and going. Through a lot of inconvenienceReviewed 26 Sep. 2017

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4.8

Pay extraPros:Nice SuvCons:I have to pay more because they doesn’t found my suv that I payReviewed 26 Sep. 2017

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10.0

Cons:N/aReviewed 29 Mar. 2018

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6.8

Pros:The agent was unrelenting with trying to upsell me. I understand that they are likely told to do this but it was obnoxious nonetheless.Reviewed 25 Dec. 2016

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6.4

Price at counter should match price onlineCons:Hidden costs should be included in online price so not such s big difference when you pay for rentalReviewed 26 Nov. 2016

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2.0

The Worst ExperiencePros:I liked nothing about DollarCons:I didn't like anything about about DollarReviewed 6 Feb. 2016

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4.4

Cons:The agent at the desk kept trying to push me on the extra insurance that I didn’t need or want. When I got to my car, the sticker that sealed the drivers door was already broken and the car was not very clean. Since I had already been there over an hour I just took the car as is. When I got home, my husband found marijuana in the middle console. I called customer service to make them aware that the car wasn’t cleaned out from the previous renter and I was transferred around and put on hold for over an hour. I hung up and submitted and email complaint through the website and never heard anything back. When I returned the car, I told them again what had happened and the agent apologized. I was never offered anything more than that one apology after the fact. I will not rent from any of the Hertz companies again.Reviewed 14 Jul. 2020

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2.0

thought I had a reservation with the car rental buCons:The lady at the Dollar rental told me that they didn't honor any transaction with this third party and that because of that they had to make a new reservation again. By the time they try to use my credit card and because international charges my bank block the card, so there I was with no car couldnt contact my bank for authorization and left it. Very inconvenient for a customer not to be advised ahead of time for this so i would have been prepared. I will look for a reimbursement of all charges you did to my credit card thru this web site.Reviewed 12 Dec. 2016

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4.4

they scammed me for $100Pros:the car was niceCons:i declined the insurance because my auto insurance covers rentals. they charged me for it anyway and instead of paying around $50 for the weekend with my rental car, i now have to pay $175. DO NOT RENT FROM DOLLAR!!!!!!!!!!!!!!!!!!! go with another company. these people will SCAM you.Reviewed 14 Nov. 2016

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• Where can I find Dollar hire cars at Louisville Airport?

  600 Terminal Drive is the closest Dollar hire car location to Louisville Airport. The telephone number for this location is +1 502 375 0681.

• Does Dollar offer shuttle or airport pick-up services from Louisville Airport (SDF)?

  Yes