Louisville car hire

Louisville car hire

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Louisville, KY, United States
28 Oct — 4 Nov
Same drop-off
Louisville, KY, United States
Thu 28/10
Noon
Thu 4/11
Noon
Driver's age:

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Louisville car hire information

Pick-up locationLouisville
Hire locations35
Airport locations11

Louisville car hire reviews and directory

Rated no. 1
Alamo
Best rated
8.8 Excellent (177 reviews)
1 location in Louisville
Alamo
Locations in Louisville
  • 8.9
  • 8.9
  • 8.7
  • 8.8
  • 8.7
Recent reviews
10.0 Excellent20 Sep. 2021
Only downside: the car said "maintenance required" from the moment we drove out of the lot: and that was a little worrisome. Otherwise all good.
10.0 Excellent17 Aug. 2021
They didnt get the price i got, AND they honored the price in the email confirmation!! Thankfully!! And I had the email w me.
7.9 Good26 Jul. 2021
Well I just want to say, that the pick up and drop off is too far to walk with all luggage and kids. Price was higher that what I expected, but I have no choice.
8.0 Excellent4 Jan. 2021
Staff great easy drop of ffLower prices of one way drop off
8.0 Excellent4 Jan. 2021
Staff was greatLower prices for one way drop off
2.0 Mediocre30 Dec. 2020
Nothing. They will let you book a car without having any cars!Actually had cars available.
2.0 Mediocre27 Dec. 2020
The car was nice/cleanI reserved a car for 12pm ET. Upon arrival, I was told there were no available cars and would need to wait a few hours until other drivers return their vehicles. I was stuck at the airport with nowhere to go, finally got a car around 2:30pm but didn't arrive in the evening until late Saturday evening. When I originally inquired about how there were no cars available despite confirming a reservation the week before, the front desk employees got a bit defensive. In the end, I made it to my destination. But it was a pretty bad experience overall.
3.2 Mediocre5 Oct. 2020
Had to wait an hour in the cold standing in the lot waiting for the car. The attendant just came once and said we have your car in a few and the. Disappeared back in his booth and just ignored when ever I asked how long do I have to wait.Have my car ready and provide a discount, communication about the vehicle. Better customer service
10.0 Excellent14 Sep. 2020
The lady on phone was nice the airport people where nice it was clean in airport and easy to rent carNothing at all wpsh I could get capr apt airport without online reservation
4.0 Okay8 Sep. 2020
car was nice-cars have been moved a long distance away, -extremely long wait to get car because not enough attendants, especially with disruptive customers in front of me -first car given had the check engine light on and made noises every five minutes. This was immediate -- it had a check engine light ten minutes after we pulled away -confusing process to exchange the car that was not streamlined and took longer than it should have.
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Rated no. 2
Thrifty
7.5 Good (106 reviews)
1 location in Louisville
Thrifty
Locations in Louisville
  • 8
  • 7.8
  • 7.3
  • 7.3
  • 7.5
Recent reviews
10.0 Excellent24 May 2021
Returning the car was a snap.nothing
2.0 Mediocre23 May 2021
Staff was great, experience was dreadful. It shouldn't take 1 hour to checkout and pickupThe airport location nis the worst experience I've ever had and Louisville airport
2.0 Mediocre3 Mar. 2021
After waiting in line for 45 minutes they tell me they’re out of cars and cannot honor my reservation, made the previous day.
2.0 Mediocre28 Feb. 2021
Staff was friendly but was placed in a vw golf during a snow storm. Had to cancel trip bad return wasn't open.Better communication for returns, better cars and safety issues.
7.2 Good16 Nov. 2020
Agent at desk was friendlyI was assigned a car but it was not in it's location. I had to find an employee to find another car for me, which took about 15 minutes. The car I received was dirty and definitely wasn't cleaned beyond pre-covid standards. I'm not a germ freak, but greasy fingerprints on the screen and doors and a greasy feeling steering wheel are just nasty.
6.4 Good20 Sep. 2020
Never like the "up sale" stuff.The fact that a spouse is not free to drive?! Really in this day and time? Thrifty is on my short list to never use again.
7.2 Good20 Aug. 2020
The price and the vehicle was great.At pickup, the vehicle was not ready, and had to wait. The help desk seemed to not want to be working. There was no information given about the return of the vehicle. I had to ask about return from the man working the gate, but even that was not enough. At return, there was no one to close the transaction, Just a sign saying to leave the keys in the car. I had to work with customer service for the next two days to get the extra daily charges removed from my credit card account because no one at the drop off location closed the account. I'll not rent from Thrifty and associated companies again.
9.6 Excellent24 Jun. 2020
Staff pretty straight forward, not super friendly but nice enough.Drop off was a bit confusing. No attendant, no instructions.
2.0 Mediocre26 May 2020
Horrible customer service. Getting help took an extremely long time. Bi will never use Tjrogty or Hertz againActually being helped instead of having to wait long periods of time to have someone keep telling me their company policy does not allow this or they or the other thing
10.0 Excellent18 Feb. 2020
Jeff is who helped me at pick up and he was professional, delightful, helpful and friendly. Our car was clean and ready to go. Everything about my rental experience was flawless.
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Rated no. 3
Hertz
7.4 Good (109 reviews)
4 locations in Louisville
Hertz
Locations in Louisville
  • 7.3
  • 7.5
  • 7.3
  • 7.2
  • 7.5
Recent reviews
7.9 Good6 Oct. 2021
The staff was friendly. The car had a bad odor of cigarettes but we bought some air fresheners that helped some.
1.9 Horrible6 Oct. 2021
We ended up having a blow out on the road and it took 2 days and ALOT of extensive holding times on the phone to get any help. What was worse was that the local offices never answered their phones during business hours to help in anyway. We gratefully got in contact with a representative that knew what she was doing, unlike the 3 others that were of no help at all - her name was Nicole. I couldn’t believe in a time like that how unprofessional and incompetent Hertz was. Good thing we weren’t completely stranded somewhere on the side of the road. One rep even told us we could contact our own tow truck (since there was no spare tire) and claim it on OUR insurance. What in the bloody?? Its not my vehicle!! What a fiasco. In the end it all worked out but I still haven’t gotten any response to my refund request for the 2 days we were without the vehicle.
7.9 Good30 Sep. 2021
All was good
5.9 Okay28 Sep. 2021
I was scheduled to pick up my rental at 10 am. When I arrived I was told there were no cars available. They were expecting delivery from another city and it would be at least an hour. I would have appreciated a call advising of the delay. At 11:30 I was provided a car and an apology.
10.0 Excellent21 Sep. 2021
When I picked up my car, branch manager Danielle told me that they would give me a ride home after drop-off if I needed it. I did. It was quick, convenient, and easy. In a world where customer service is struggling because of covid, Hertz did a great job. I was really impressed.
10.0 Excellent12 Sep. 2021
great customer service
10.0 Excellent2 Aug. 2021
Everything was great except for price which supposedly is COVID-19 related.
1.9 Horrible23 Jul. 2021
Hertz sent me off site and I had to pay $25 for an Uber to get there. Unacceptable.
1.9 Horrible11 Jul. 2021
Reserved a car and then found out there wasn’t even a car available twenty minutes before pick up.
6.0 Good16 Jun. 2021
Yes the staff friendly and helpfulThe car was not cleaned. My son had to take to be cleaned before leaving for our trip. It was brought back cleaner than picked up
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Rated no. 4
Dollar
6.5 Good (121 reviews)
1 location in Louisville
Dollar
Locations in Louisville
  • 7
  • 7.1
  • 6.3
  • 6.2
  • 6.4
Recent reviews
4.0 Okay19 Oct. 2021
Car was good. Pick up process took nearly a half hour to get through and it was just me. By far the slowest pick up process, and I had pre paid and made a reservation.
1.9 Horrible3 Oct. 2021
I paid the lowest rate possible by accepting Dollar's vehicle choice. When I went to the Dollar counter in Louisville airport, I was told that I could upgrade for $15. Being in a hurry and not wanting to argue, I accepted the $15 upcharge. Receipt indicated fuel was full, but it had less than 1/4 fuel in tank. I caught it and mentioned it to supervisor before driving. He asked the three guys there if one of them would fill it up. One guy indicated he just lit his cigarette and the other 2 sitting down, looked at each other and neither responded or stood up. The situation was ignored. After several minutes, one of the 4 entered the vehicle and started to take us, then he stopped and went back to the others. After 4-5 minutes of waiting, I walked over to them, asked what was going on, and then they indicated that they couldn't fuel it up with us in the car. Then another manager came up and told them to give us an upgraded vehicle that was ready to go. It was not as new as the initial Impala offered, but a Malibu is a step up. It was fairly clean, but I stopped to clean the side mirrors, windshield and rear window just for my personal choice and safety. One of the tire valve stem caps was missing, the passenger side child lock won't disable, and the low tire pressure warning light came on a few days later, then shut itself off? The tires all looked good. Bottom line, the customer service was extremely poor and to experience all 3 employees unwilling to assist or even get up in front of myself and my daughter was disappointing.
3.9 Mediocre21 Sep. 2021
It took close to an hour of waiting in line to speak with a rental agent. We were sent to a car that was locked and no longer available. The car we ended up with still had trash inside. The man who checked us in was very friendly and the car was comfortable. Overall I was less then impressed with the experience.
3.9 Mediocre20 Sep. 2021
Despite making an advance reservation paying in full, we waited in a long pick up lime just to be told "we don't have any cars available." My options were to upgrade to an SUV for an additional charge or be put on a "wait list" for an unpredictable amount of time. I upgraded... from an expected VW Jetta... to a Chevrolet Trx. I'm not sure that's much of an upgrade and can hardly be called an SUV. Icing on the cake was finding a pending charge ony credit card for $291.00, when my total due was only $90.69. I had to wait on hold an hour so customer service could tell me that was a security deposit that would be returned. Why wouldn't they disclose that up front or somewhere in the paperwork? Overall, we got a vehicle and it was clean and functional. Dollar just doesn't score high on customer service, convenience, or ease of use.
1.9 Horrible23 Aug. 2021
Booked the car and once I got there I was told I had to wait till the next day to pick up despite the fact I booked reservation for the same day pick up
1.9 Horrible30 Jul. 2021
My reservation wasn't valid, I couldn't get a car and had to get an uber that was over $200 due to the inconvenience. It was terrible!!
10.0 Excellent26 Jul. 2021
red car. We could easily find it in parking lots. comfortable yet small. would rent this car again.
7.9 Good19 Jul. 2021
Just the price
5.9 Okay11 Jul. 2021
I wish someone where’s there when dropping off vehicle I’ve been waiting for my receipt so I took pictures as proof
10.0 Excellent6 Jul. 2021
Mary at the desk is the best. Yep highly recommend
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Rated no. 5
Enterprise
8 Excellent (69 reviews)
15 locations in Louisville
Enterprise
Locations in Louisville
  • 8.1
  • 8
  • 8
  • 8.1
  • 7.9
Recent reviews
5.9 Okay10 Oct. 2021
For the size I reserved I was expecting something larger than I received. I reserved a standard suv. I was expecting something the size of a Ford Edge as was described online. Upon arrival I was given a Jeep Compass. Which the newer model is larger than past models but it is still far from a Ford Edge or something of similar size. It may also fall on me for not saying something in the moment but we were in a bit of a hurry to get on the road. This is more of an issue with enterprise and not kayak though.
4.0 Okay1 Jul. 2021
The manager tried to make right all the wrongs with the situation.communication
10.0 Excellent9 Apr. 2021
everything easy upgrade, weekly rate, personnel at this locationnothing
10.0 Excellent30 Mar. 2021
Office was not open on Saturday and I could have saved day on rental total. Otherwise everything was great
2.0 Mediocre23 Mar. 2021
Nothing. The customer service was horrible they called me to confirm I showed up to pick up the rental they didn’t have it then they said they were going to bring me a car within the hour didn’t happen. Then they called me six hours laterBeen more professional ahead better customer service
8.0 Excellent19 Dec. 2020
Picking up at the airport was really difficult of you are not familiar with the process. I called for instructions on where to go and got nowhere with the call center. The call was then dropped. The local folks on the other hand were great - friendly, professional and helpful.
8.0 Excellent29 Sep. 2020
Yes
6.0 Good27 Aug. 2020
late being picked updiscount
10.0 Excellent16 Jul. 2020
Yes
8.0 Excellent11 Jul. 2020
Staff was great!Instructions on blue tooth set up we were unable to hook up, which was frustrating, would have been nice to pair our phone and view driving directions on large screen
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Rated no. 6
Payless
7.5 Good (37 reviews)
1 location in Louisville
Payless
Locations in Louisville
  • 7.5
  • 7.7
  • 7.5
  • 7.1
  • 7.7
Recent reviews
8.0 Excellent3 Jun. 2021
Car was fine. And the rental agent did not press me to hard about buying extras.My car smelled like a smoker had just rented it. Did not like that. And, at drop off no one showed up for several minutes.
2.0 Mediocre16 Mar. 2021
Use a different company. My flight from Afghanistan had engine problems and we did emergency landing and forced. To spend night in Bulgaria. I called in as soon as plane landed to cancel or pushback one day but agent said no help. When I finally got to Car Rental in SDF they double charged me and the rates went up to a premium of 85 dollars a day. But thank God we didn’t crash and all of us military got home to the USA safe and next time I just will not book their Kayak
10.0 Excellent3 Nov. 2019
Loved the car
10.0 Excellent11 Sep. 2018
Extremely pleasant gentleman working at the rental counter Easy pick up/drop off Better car than I expected to getNothing to mention
8.8 Excellent3 Jul. 2018
Great deal!I loved driving the Ford Taurus! It was very nice and reminded me of a luxury car with the cream leather interior. The checkout process was very easy and quick! The checkin was even faster! Plus the value was amazing through Kayak.They don't do a walkthrough with the car. My rental had a damaged console in the middle, stains on the carpet, and a burn mark. I didn't want to be held responsible so I took pictures.
10.0 Excellent18 May 2018
Great valueIt was great value for the money and the service was awesome.
4.8 Okay7 Dec. 2017
Very slow pickup, clerk did not know how to use the computer system and had to ask someone. Drop off was a mess as their computer system was down so the clerk asked me to hang out and wait for a bit. I responded that I had a plane to catch and that they would have to figure it out on their own time, which seems correct.
9.2 Excellent4 May 2017
Value for the dollar.Liked the cost per day, compared to others.Got a Prius, used it for 6 days, used one tank of gas and the cost was just over $200.
6.8 Good19 Mar. 2017
The biggest problem was the smell of the vehicle. It seemed like someone had smoked in the car and then tried to cover it up. Car smelled like a cheap hotel room. Also, there was a strong scent of either perfume or air freshener on the seat belt which then made me smell like that the rest of the day.
2.0 Mediocre22 Feb. 2017
The WorseThere is nothing that I like.Everything.... bad experience. No customer service nobody cares
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Rated no. 7
Budget
7.3 Good (86 reviews)
4 locations in Louisville
Budget
Locations in Louisville
  • 7.4
  • 7.5
  • 7.1
  • 6.9
  • 7.3
Recent reviews
5.9 Okay29 Sep. 2021
I needed pickup 2 hours earlier than planned. The Tahoe I rented was not available then so It was necessary to accept a standard SUV at basically the same price. No bargain there. At drop-off, no machines were functioning which required a wait it line to get a receipt.
7.9 Good20 Sep. 2021
Need to have reservation, otherwise no luck!
3.9 Mediocre23 Jul. 2021
The van had ants in it and we didn't find out to after the trip was over with. Check your rental
2.0 Mediocre12 Jun. 2021
Not much to like.Could have gotten my car on time checkout was 1pm didn't get the car till 2:30pm. The car smelled like someone thru up in it. had to drive from kentucky to alabama in this. Staff was super unprofessional. Worst experience with booking Budget.
8.0 Excellent1 Jun. 2021
Very friendly and helpful knowlegableEverything was on point
8.0 Excellent22 May 2021
Cost.
8.0 Excellent30 Jan. 2021
Staff was friendly, professional, and super efficient.Vehicle smelled like cigarettes and was covered up by air freshener. Exterior was dirty. Other than that. Vehicle was nice and drove great!
10.0 Excellent8 Dec. 2020
Staff was super friendlyThe only negative is the vehicle I received had a knocking sound coming from somewhere and I kept getting a message that it needed to be serviced.
3.6 Mediocre26 Oct. 2020
Desk lady was super patient with me and very friendly.Car selection, pre-rental inspection, communication. I called 7 times every hour to half hour and never go ahold of anyone at the local office. Was charged for a second day rental, we didn’t even have the car 36 hours. Local office was closed at 4, so I couldn't call and communicate the massive wreck that delayed us before returning on time. When I finally made it to the car return, the dude who took my keys never said anything to indicate I’d get charged another $125. I rent 8-10 cars annually for my business, and figured I’d give budget a chance to see why it’s cheaper. You get what you pay for. Never had an issue with enterprise or hertz.
3.6 Mediocre16 Oct. 2020
Car was newerCar smelled bad of marijuana when picked up and wasn’t cleaned at all. Terrible customer service as well
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Rated no. 8
Avis
8.4 Excellent (15 reviews)
4 locations in Louisville
Avis
Locations in Louisville
  • 8.4
  • 8.8
  • 8.5
  • 8.2
  • 8.2
Recent reviews
10.0 Excellent14 Oct. 2021
The agent was very friendly and helpful! We started out on a happy note.
10.0 Excellent7 May 2019
Fair price. Helpful staff and they valued my time and got me on my way.Fresh baked cookies at the counter would have been great.
4.0 Okay12 Jul. 2016
I waited four hours for a replacement in Newark. I ended up having to pay for a hotel because I got drowsy after waiting for four hours. I called Louisville to advise I was delayed and they still charged me for an extra day. Credit has not come through.
6.0 Good21 Jun. 2016
The car was clean and a nice vehicle.The car was not ready for us at the designated time. Then the attendant said they did not have one at all. After several hours she found one at another site. All this caused stress and delayed our vacation by more than 5 hours. Then the price was even higher than originally quoted not a single discount for my inconvenience or their confusion.
9.6 Excellent21 Oct. 2015
Great car - the second one that is - first was dirhelpful desk staff and cars right there at the terminalfirst car was dirty and the one person in the parking lot was on a phone in a running car near us talking loud with a foul mouth. It would be better for Avis if he was cleaning the dirty car they first gave us
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Rated no. 9
National
8.2 Excellent (10 reviews)
1 location in Louisville
National
Locations in Louisville
  • 7.7
  • 7.9
  • 8.2
  • 8.7
  • 7.1
Recent reviews
9.2 Excellent6 Jul. 2020
Very clean, drove off in less than 2 minutes!!!!!
6.0 Good11 Feb. 2020
Too expensive for a 2 hour travel rentalBe more competitive pricing
9.6 Excellent18 Oct. 2018
Easiest and most convenient car rental experience I've ever hadQuick check in Walk straight to car No hassle departure from parking lot Easy, no hassle drop off Close to terminal Great customer service - polite, helpful and fastprice could have been a little lower
8.0 Excellent6 Aug. 2017
Found a used water bottle under front seat and luggage tags in the trunk
2.0 Mediocre27 May 2016
I called National and cancelled the rental the same day as my search changed the rental dates and I did not notice until after I booked. I was still charged the additional insurance to my credit card and now fighting to have that refunded.
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Easirent
1 location in Louisville
Easirent
Locations in Louisville
Recent reviews
Sunnycars
1 location in Louisville
Sunnycars
Locations in Louisville
Recent reviews
U-Save
1 location in Louisville
U-Save
Locations in Louisville
Recent reviews
730 travellers who hired a car in Louisville gave the car agency they used an average rating of 7.7

Car hire locations in or near Louisville

Good to know

Most popular car type

Intermediate

When to book a car hire in Louisville

Average daily price per month
Car hire prices as pick-up date approaches

Car hire excess insurance in Louisville

Collision Damage Waiver (CDW) & Theft Protection Waiver

Collision damage waiver and theft protection are insurance options that cover renters from paying high penalty fees if the car is stolen or returned damaged. Some Louisville car providers already include Collision Damage Waiver (CDW) and Theft Protection Waiver into the rental price but not all of them. We recommend always be aware of your coverage when renting a car in in Louisville.

Deductible

Keep in mind that car hire excess insurances often have a deductible clause, which is the amount you’ll have to pay if something happens during the time of your rental. If you want to avoid unwanted surprises, you should consider adding a no-deductible option to your Louisville car rental.

Top tips for hiring a car in Louisville

  • Ready to rent a car on your road trip to Louisville? Instead of using public transport, rent a car for an ultimate sense of freedom while exploring this city. There is no better way to see all that Louisville has to offer than by roaming around its charming streets. From the Highlands to the Ohio River to Cherokee Park, the city has plenty of sights to discover by car.
  • If you are flying into Louisville, it’s good to know that there are two airports: Louisville International and Bowman Fields. When you land at Louisville International Airport you will find the car hire counters on-site at the airport’s main Terminal. Once you get into arrivals, the car hire counters are located on the lower level near baggage claim.
  • Drivers new to the state of Kentucky will have to navigate various interstates, county roads, and city streets, along with rural and secondary roads. Louisville has many bicycle lanes to cater for its large bicycling community, so look out for cyclists in the city. During winter, be prepared for heavy snowfall and decrease your speed when driving in tough conditions.
  • Driving on Louisville’s crowded interstates during rush hour, particularly around Spaghetti Junction where three major interstates meet and merge, means you will encounter heavy traffic at some point. You should avoid driving in the morning, from 7:00 am to 9:00 am and during the afternoon between 4:00 pm and 6:00 pm. On Thursdays you can expect delays during the evening commute on Thursdays, while on Friday mornings the rush hour is much lighter.
  • Book your car hire in Louisville at least 1 day before your trip in order to get a below-average price

FAQs about hiring a car in Louisville

  • Based on ratings and reviews from real users on KAYAK, the best car hire companies in Louisville are Alamo (8.7, 194 reviews), Enterprise (8.2, 163 reviews), and Hertz (7.5, 182 reviews).

  • The average price of fuel in Louisville is $4.84 per litre over the past 30 days. Filling up a tank of fuel costs between $58 and $77, depending on the car size.

  • Intermediate (Hyundai Elantra or similar) is the most frequently booked car hire type in Louisville.

  • Take a look at our extensive car hire location map to find the best car hire deals near you.

  • A Intermediate car hire in Louisville costs $67 per day, on average.

  • If you plan on driving around the center of Louisville, then a compact or economy car is ideal for short drives and makes parking stress-free. As Louisville features plenty of highways, a sedan or SUV is more comfortable for long trips with a bigger group.

  • The speed limit in Louisville’s city center is 25 mph, in residential and business districts the limit is 35 mph unless otherwise stated. On Kentucky's two-lane parkways and highways, the speed limit is 55 mph. The speed limit for driving on multi-lane and interstate highways outside metropolitan areas is 65 mph. For drivers on rural freeways and interstates, the limit is 70 mph.

  • Petrol prices in Louisville are cheaper than the national average. Across the US, the price of petrol is $2.42 per gallon. In the state of Kentucky, petrol prices are $2.17 on average, while the price of petrol in Louisville is around $2.35 per gallon.

  • Parking in Louisville is simple and depends on whether you are planning long or short-term parking. Metered parking is ideal for short stays and charge $2.00 per hour from 7:00 am to 6:00 pm, Monday to Saturday. After 6:00 pm and all day on Sundays there is free parking, plus free parking on national holidays. For longer stays, you should park in garages or surface lots, like 6th & Main Garage, which is central for all the tourist spots.