Book Budget hire cars in Louisville

Reviews for Budget in Louisville

Recent reviews

Traveller rating

Excellent

16

Good

9

Okay

7

Mediocre

8

Poor

0

Find reviews that mention:

car was cleanfriendly staff

get the carnext day

returned the carcustomer service

car availablenever rent

car smelledcredit card

pick up and drop

2.0

Pros:Not much to like.Cons:Could have gotten my car on time checkout was 1pm didn't get the car till 2:30pm. The car smelled like someone thru up in it. had to drive from kentucky to alabama in this. Staff was super unprofessional. Worst experience with booking Budget.Reviewed 12 Jun. 2021

review from

8.0

Pros:Very friendly and helpful knowlegableCons:Everything was on pointReviewed 1 Jun. 2021

review from

8.0

Cons:Cost.Reviewed 22 May 2021

review from

8.0

Pros:Staff was friendly, professional, and super efficient.Cons:Vehicle smelled like cigarettes and was covered up by air freshener. Exterior was dirty. Other than that. Vehicle was nice and drove great!Reviewed 30 Jan. 2021

review from

10.0

Pros:Staff was super friendlyCons:The only negative is the vehicle I received had a knocking sound coming from somewhere and I kept getting a message that it needed to be serviced.Reviewed 8 Dec. 2020

review from

3.6

Pros:Desk lady was super patient with me and very friendly.Cons:Car selection, pre-rental inspection, communication. I called 7 times every hour to half hour and never go ahold of anyone at the local office. Was charged for a second day rental, we didn’t even have the car 36 hours. Local office was closed at 4, so I couldn't call and communicate the massive wreck that delayed us before returning on time. When I finally made it to the car return, the dude who took my keys never said anything to indicate I’d get charged another $125. I rent 8-10 cars annually for my business, and figured I’d give budget a chance to see why it’s cheaper. You get what you pay for. Never had an issue with enterprise or hertz.Reviewed 26 Oct. 2020

review from

3.6

Pros:Car was newerCons:Car smelled bad of marijuana when picked up and wasn’t cleaned at all. Terrible customer service as wellReviewed 16 Oct. 2020

review from

7.6

Pros:Staff was helpful and courteous.Cons:Car floor was a bit dirty.Reviewed 2 Oct. 2020

review from

8.4

Pros:Very friendly at pick up. No issuesCons:South band drop off was the worst I have ever experienced. All other rentals had a sign leading to the return lot. There was no sign for budget. I had to ride around the airport and went to the Budget Truck Rental, which was the only place with a sign. I was being redirected to the car return lot. There was no pen or pencil to fill out the return. I went inside the terminal, and there was no pen or pencil at the desk to drop off the return card. I had to wait in line to return the car. The biggest Improvement for the drop-off this to have a sign for Budget rental return leading to the lot similar to the other car returns.Reviewed 9 Aug. 2020

review from

7.6

Pros:Easy to get to and everyone there was helpful on getting the vehicle and getting on my wayCons:I had a oil issue when the vehicle was in my driveway, they just had the oil changed and the company had an overflow of oil that went onto my driveway and the rental car company just told me there was nothing that they could do about this. I feel that customer service should have been a little better.Reviewed 21 Jul. 2020

review from

4.8

Cons:They add additional feesReviewed 20 Apr. 2020

review from

10.0

Pros:Both, very friendly and very quickReviewed 30 Mar. 2020

review from

More

• 7.3 /10Enterprise Hire Cars at Louisville
• 9.2 /10National Hire Cars at Louisville
• 5.0 /10Payless Hire Cars at Louisville
• 4.0 /10Dollar Hire Cars at Louisville
• 7.0 /10Hertz Hire Cars at Louisville
• 6.9 /10Thrifty Hire Cars at Louisville
• 6.1 /10Alamo Hire Cars at Louisville

• How much does it cost to hire a car from Budget in Louisville?

  On average a car hire from Budget in Louisville costs $117 per day.

• What is the most popular car hire from Budget in Louisville?

  Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Budget in Louisville.

• How many car hire locations does Budget have in Louisville?

  Budget has 4 car hire locations in Louisville. Take a look at our Budget hire location map to find the best car hires near you.

• Does Budget have a car hire location at the airport: Standiford Field airport (SDF)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Standiford Field airport (SDF)?

  Yes