Book Dollar car rentals at Saint Thomas Island Cyril E King Airport

Saint Thomas Island, U.S. Virgin Islands - Cyril E King
21 Oct — 28 Oct
Saint Thomas Island, U.S. Virgin Islands - Cyril E King
Thu 21/10
Noon
Thu 28/10
Noon
Driver's age:

Pros

" was easy to find."(in 3460 reviews)
" was in good condition."(in 3520 reviews)
" was very nice"(in 3467 reviews)

Cons

"r, especially outside was dirty""(in 3110 reviews)
"r, especially outside was dirty""(in 2963 reviews)
"r, especially outside was dirty""(in 3067 reviews)

Reviews

Overall rating6.1 GoodBased on 32 reviews
Cleanliness
6.2
Comfort
6.4
Overall
6.1
Pick-up/Drop-off
5.5
Value for money
6.3

Recent reviews

Traveller rating
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Find reviews that mention:
2.0
Don't EVER rent from here.Pros:There was honestly nothing to like. From the rude staff, to being lied to about wait times, the entire experience was horrible.Cons:I only rented from Dollar because it was a few dollars cheaper than the others. The Dollar office in St. Croix is not at the airport itself but is very close, and they offer a shuttle, so I figured no big deal. Boy was I wrong! I called and asked for the shuttle, at which time I was told I shuttle would arrive in "10-12 minutes". Sounded reasonable enough, so I waited. Long story short, after communicating with them three more times and more lies about wait times, the shuttle arrived after about an hour of waiting. I get to the office and explain that waiting for an hour for the shuttle was unacceptable after being told my wait would only be 10 minutes, and that I would like a discount for an upgrade for my time being wasted. She got a sincere attitude with me, and told me that "waiting was part of the process", and that "there would be no discount" or any sort of compensation for being this honest to me and causing me to wait for an hour. This conversation went on for about 15 minutes, with her continuing to provide terrible customer service. Since my time was so undervalued, I ended up canceling my reservation, which I need to double check on. Please do yourself a favor and never rent from Dollar or Thrifty on St. Croix.Reviewed 4 Oct. 2016
review fromkayak
6.0
Pros:The Dodge van was very GOOD just what we needed. Clean vehicle. The location very close to airport and shuttle service to departures was good. Staff were professional. For busy period between Christmas & New years it was good experience, Suggestions in the negative listCons:They close at 6:00 pm . Not in airport arrival area like other major brands. American Air flight arrived after midnight. Had to take taxi to hotel which was = 1 day rental. Called from Philly airport to notify $rental of late arrival but van stilled needed; the staff stated over committed on van rental & come next afternoon/ not morning. $ rental insisted filling with premium fuel. A/C needed to be charged as the a/c system operated not as cold as it should be. slight issue.Reviewed 3 Jan. 2016
review fromkayak
4.8
Pros:The drop off was uneventfulCons:The pick up was exhausting. The counter lady at pick up was ride. The car was beat up really bad and the interior was cloth was dirty. When I reserved the car I was offered the rental insurance and paid for it and was told I would only need to pay the balance for the rental. Upon arrival we were informed that insurance was not valid and we had to purchase their insurance an additional $200 for it. The attitude alone of the desk person alone would make me not use them again.Reviewed 2 Oct. 2016
review fromkayak
4.0
Pretty poorPros:The car workedCons:The car beeped the entire time as if a door was open however it wasn't. The car was also pretty dirty when we got it. It was also more expensive than reported.Reviewed 5 May 2017
review fromkayak
10.0
Great servicePros:Staff were friendly and helpful! Would rent from the againCons:Will rent from them again, great service !Reviewed 13 Nov. 2015
review fromkayak
4.0
Cons:Dollar does not accept the insurance we were sold when we reserved the car and only offered us 2 costly and poor choices for insurance.Reviewed 7 Jan. 2017
review fromkayak
5.2
Pros:REASONABLY PRICED & ALLOWED TO TAKE CAR TO ST JOHNCons:There was only one reservation agent and she was doing lots of multitasking and did not provide the best directions. When I returned the vehicle, she was still there and carried on a long phone conversation and failed to properly check me in... I r'cd no receipt.Reviewed 9 Dec. 2015
review fromkayak
10.0
Pros:The customer service of the front Desk there was awesome.Reviewed 13 Feb. 2017
review fromkayak
10.0
excellentPros:Value, process in/out, dependable vehicleCons:Tires semi wornReviewed 11 Dec. 2016
review fromkayak
2.0
Watch out for St Thomas Dollar/Thrifty RentalCons:Reservation that we made on Kayak before we flew down to St Thomas was not kept by Dollar. When we arrived in St Thomas, we called them and they claimed there were no cars available. We called again and they said they had a car available. Only problem it was for 5X what we reserved a car on Kayak for. We went back on Kayak in the airport and found that Thrifty had an intermediate/full size car available. We reserved this car and called Thrifty. The woman on the other end said we had to wait 2 hours for this reservation to process. We asked her if she had anything available now and she said she had a full size. We reserved it knowing it was double our initial reservation from Kayak but needed something for the week. When we arrived at Thrifty, we noticed Thrifty and Dollar Rental Car are the same place, same company. There were 20 cars out back and there was one woman behind the front desk that had on a Dollar/Thrifty company shirt. You can do the math. After the trip when we returned home, we noticed on our credit card statement that they overcharged us from what they told us.Reviewed 11 Dec. 2016
review fromkayak
10.0
Pros:The attendant was helpful and patient! We had a million questions and she answered them all!! She also recommended two great local restaurants that were delicious! I truly appreciated the complementary airport shuttle after we dropped the rental off. I will definitely be renting from here again!!Reviewed 2 Mar. 2017
review fromkayak
2.0
Place closes at 6 pm and do not wait for delayed fPros:Absolutely nothingCons:They cancelled our reservation because we could not make it by 6 pm due to flight delay. Very unreliable. Next day when I call them they say my reservation is gone and they cannot do anything. Worst service ever, rude front desk and very unsatisfiedReviewed 31 Dec. 2016
review fromkayak

Dollar car rentals near Saint Thomas Island Cyril E King Airport

15 Lindberg Bay, Dollar car hires

Address

15 Lindberg Bay

Hours

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00

Phone

+1 340 473 7410

Top tips for renting a car from Dollar at Saint Thomas Island Cyril E King Airport

  • Mini hire cars from Dollar at Saint Thomas Island Cyril E King Airport are around -73% cheaper than other car types, on average

FAQs about renting a car from Dollar at Saint Thomas Island Cyril E King Airport

  • Intermediate (Hyundai Accent or similar) is the most frequently booked hire car type from Dollar at Saint Thomas Island Cyril E King Airport.

  • 15 Lindberg Bay is the closest Dollar hire car location to Saint Thomas Island Cyril E King Airport. The telephone number for this location is +1 340 473 7410.

  • Yes