6.0
I thought the rental location was closer to the airport. A shuttle should be provided to/from airport.Reviewed 22 Sept 2023
review from 2.0
They called me when I was on my way and had no cars. The address featured on the site was also incorrect. This was extremely frustrating and ruined my trip, Driving Force should not be on Kayak because all the information is wrong and they blamed me for it instead of taking accountability for their online information being wrong. They were kind on the phone but still, this is unacceptableReviewed 20 Sept 2023
review from 2.0
Never fulfilled our contract, didn’t have the car we reserved upon arrival.Reviewed 24 Dec 2022
review from 2.0
My flight got delayed and the company was closed by the time I landed. They were closed the next day and all weekend. Never got my rental and had to Uber all weekend.Reviewed 4 July 2022
review from 5.6
Took 40 minutes to get picked up from the airportPros:Car was new and clean and drove well. Staff at the office was nice and friendly. Price was fair. They did not hassle me about getting insurance.Cons:Called the office to have the shuttle come pick me up at the airport. It took 40 minutes for them to arrive. Then their garage is another 15-20 minutes from the airport. If you are flying in and out of the airport and time and convenience is important to you, rent from someone at the airport.Reviewed 24 Jan 2018
review from 8.0
VanPros:Clean.Cons:I was upgraded to a van at no extra charge, but it was too big of a vehicle for me, and consumed lots more gas than the car I asked for would have. I was told at time of pick up that there would be a shuttle to the airport for me, but when I arrived to return the van, they were closed and I had to pay for a cab.Reviewed 15 Jan 2018
review from 10.0
Pros:The price quoted was the price chargedReviewed 4 Oct 2017
review from 10.0
Cons:you have to call to be picked up from the airport, we waited about 35 minutes before they finally got there and than had to drive another 15 minutes. but we did get a nice upgradeReviewed 3 Oct 2017
review from 10.0
Driving forcePros:We didn't anticipate not having cell service but thankfully the Rent-A-Car had a navigation system. Saved the week! ThanksReviewed 3 Oct 2017
review from 3.6
Never againCons:They werr out of cars the first day I checked in and the staff initially did not offer any solutions until we gave them some ideas. Horrible service, will never use this car rental againReviewed 27 Sept 2017
review from 8.8
Calgary Driving Force RentalPros:Pretty close to the airport, 15min max on the shuttle to/from. Good service.Cons:They don't offer third party liability as an option. It's not covered by the damage waiver or insurance via credit card, so personally I always add it when possible.Reviewed 20 Sept 2017
review from 6.8
Not located within Calgary AirportPros:Good price on a Nissan Sentra. The car was clean and comfortable. The glove compartment contained an owner's manual for questions.Cons:Had trouble finding the meeting spot -- I assumed it would be with the other rental companies, which it was not. When I phoned the office for pick-up, no one answered (an agent later said they were too busy to bother with the phone). When the shuttle arrived, it was full so had to wait another 40 minutes for the next one. The desk had only two agents manning it so I had to wait 20 more minutes for attention. Like many companies, I inspected the car for initial damage. The agent missed major paint chips, which I had to point out. While the driving itself went well, I question whether it ever makes sense to choose a rental car company that you don't know.Reviewed 28 Aug 2017
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