Book Fox car rentals at San Diego Carlsbad-Palomar Airport

Reviews

Recent reviews

Traveller rating

Excellent

3148

Good

2294

Okay

3245

Mediocre

5024

Poor

0

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get the carwait time

car was dirtycustomer service

car availablewaited over an hour

long linenever rent

friendly staffcar was clean

great price

2.0

Pros:cost--however they cancelled our reservationCons:Fox cancelled our reservation without notice so when I arrived we had no car and I was left trying to locate a car last minute paying $307 more for a much smaller car. Very disappointing.Reviewed 8 Jul. 2021

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6.0

Pros:All the staff, especially Mario who checked me in was wonderful! He was knowledgeable, helpful and friendly.Cons:They had a line of at least 20 people when I got there and another 10 joined behind me. It took over 45 min just to check in. They were completely understaffed.Reviewed 8 Jul. 2021

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10.0

Cons:Line to get car rental was super long (took 40 minutes)Reviewed 8 Jul. 2021

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8.0

Pros:The staff was kind and knowledgeable.Cons:The wait for the vehicle was long and there weren't many places to sit the family down to wait.Reviewed 8 Jul. 2021

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10.0

Pros:Quick and friendly service. The service center was off site so you were picked up from the airport from their shuttle service but there wasn’t a line and check in and out was super fast compared to those poor people waiting in the airport lines.Cons:It was a little confusing on where to find the shuttle to get to Fox but once I just asked someone we were pointed in the right direction.Reviewed 8 Jul. 2021

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2.0

Pros:Worst experienceCons:My cost started at 185 then ended at 550 because of hidden fees.Reviewed 7 Jul. 2021

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4.0

Pros:The staff was nice. They helped me talk with the rental company nextdoor when the rental agreement did not work out for me.Cons:They do not allow for driving in Michigan, with fines and reporting through GPS tracking. Very strange policy in my opinion, and one that was not clear at all upon making the rental reservation.Reviewed 7 Jul. 2021

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6.0

Pros:Everything else was fine except the below.Cons:Rental Car location different and away from airport and not in the usual rental car center.Reviewed 7 Jul. 2021

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2.0

Pros:Drop off was good and easy. The pick up was the a nightmare. took over an hour. there was only 4 people in front of me. Two workers moving slower then I can believe with no sense of purpose. Other workers seemed to just be standing around. I will never use Fox again. I would rather pay extra and go to a place with reliability.Cons:The work ethics of the employees. they were not rude. They just moved with no care at all. as I stood in line I only watched it grow behind me and never seemed to move forward. It took an hour just to get a car. I was number 4 in line. How is that possible??? I was grinding my teeth the whole time.Reviewed 7 Jul. 2021

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6.0

Pros:Drop off was easyCons:Staff was pushy and tried to oversell me.Reviewed 7 Jul. 2021

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6.0

Pros:Staff was fine. Tried to upsell at every opportunity which was irritating.Cons:Drop off: Booth at drive was unmanned. Signage directing drop off of cars to booth further into SeaTac garage were confusing. Just handing car key to man at booth with NO receipt was odd, considering the multiple times I signed my name and initials to rent the thing.Reviewed 7 Jul. 2021

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4.0

Pros:The return was easyCons:Very hard up-sell at the time of the pick up. The car was very used up. had about 55k miles on it and felt unsafe to drive due to some noise from the rear wheel In addition the car was very dirty inside and out. I don't think they clean the cars at allReviewed 7 Jul. 2021

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• 4.9 /10Budget Hire Cars at CLD

• Does Fox offer shuttle or airport pick-up services from San Diego Carlsbad-Palomar Airport (CLD)?

  No (according to our data)