Book Fox car rentals at San Diego Carlsbad-Palomar

Reviews

Recent reviews

Traveller rating

Excellent

3101

Good

2262

Okay

3201

Mediocre

4974

Poor

0

Find reviews that mention:

get the carwait time

car was dirtycustomer service

car availablewaited over an hour

long linenever rent

friendly staffcar was clean

great price

8.8

Cons:Distance from airport but the shuttle was convenient and fastReviewed 23 Aug. 2019

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2.0

Cons:there was no car for me .said they rented it to someone else. since I rented from Orbitz (a third party) they dont save them.😠😡🤬Reviewed 17 Feb. 2021

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2.0

Pros:Custumer service in location pick up really need to be change in total, people there look like they don’t know what custumer service is, plus the 45mi to an hour that you have to wait for the pickup, my first time using this company and never I’ll rent a car again from them.Cons:Definitely Custumer service is the worst they have.Reviewed 25 Jan. 2021

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8.0

Cons:There was no full size SUV available even though it’s what I reserved.Reviewed 25 Jan. 2021

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2.0

Pros:It took forever to get picked up. Once we got there the wait was not that long, but at that point we were tired. Had to pay an upgrade to AWD per rental agent. Got the cat, it was FILTHY! Windshield wiper was broken. Asked them to get another car, no one had “time” . Just left and the AWD light starts to blink that it’s faulty system... can’t make this stuff up. Plus low washer fluid!!! Tried to call their “emergency” road side assistance and finally after 40 minutes hung up. Never will rent here again.Cons:Honestly everything.Reviewed 1 Feb. 2021

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4.0

Pros:The drop off was easy and smooth.Cons:The pick up was frustrating. We waited 30 minutes for the rental shuttle to pick us up. We watched as other rental shuttles passed by several times over and over while waiting for just one of Fox’s to come. It was snowing and 5 degrees, standing outside for that long waiting was not ok. Then we arrived at the rental place we were waited on and handed our receipt.The rental agent then said your car will be ready in 20 minutes. We stood and waited yet again. ☹️ After asking several times we were brought a vehicle that had several debts and tears. I wasn’t about to wait for another, so we took it.Reviewed 15 Feb. 2021

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2.0

Pros:The staff was nice once we waited in the 2 hour lineCons:Worst line and wait I have ever had to endure when renting a carReviewed 16 Feb. 2021

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2.0

Pros:The only thing I liked was returning the vehicle!Cons:Everything, please train your staff, get more staff working during peak hours. Our vehicle was not clean on the inside at all. Wasted 45 minutes just to get to the counter, after that unpleasant paperwork experience, we had to wait 90 minutes for us to get our vehicle. To which no staff member approach you to inform you, you had to search for it yourself by matching the tags to your documents.Reviewed 19 Feb. 2021

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2.0

Pros:Horrible in every single aspect! The service and staff are TERRIBLE! And the car was all broken!!Reviewed 3 Jan. 2021

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8.0

Pros:Drop off was easy.Cons:I picked up the car late because I had to wait for luggage and a shuttle from the airport and I returned it early and I couldn’t get a credit.Reviewed 3 Jan. 2021

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2.0

Pros:NothingCons:There was no one at the counter and their car lot was empty We were stranded with no car late at nightReviewed 11 Jan. 2021

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2.0

Cons:I came to the airport and they told me that they are sold out and have no cars. Made no effort to helpReviewed 7 Jul. 2020

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More

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• 4.9 /10Budget Hire Cars at CLD

• Does Fox offer shuttle or airport pick-up services from San Diego Carlsbad-Palomar (CLD)?

  No (according to our data)