Book Hertz car rentals at Charlotte Douglas Airport

Charlotte, NC, United States - Douglas
23 Oct — 30 Oct
Charlotte, NC, United States - Douglas
Sat 23/10
Noon
Sat 30/10
Noon
Driver's age:

Pros

"The and comfortable"(in 5675 reviews)
"The was nice and comfortable"(in 5553 reviews)
"The was nice and comfortable"(in 5575 reviews)

Cons

" experience took forever."(in 690 reviews)
" on the outside."(in 5780 reviews)
" ran a little rough"(in 5756 reviews)

Reviews

Overall rating7.9 GoodBased on 239 reviews
Cleanliness
8.2
Comfort
8.1
Overall
7.8
Pick-up/Drop-off
7.7
Value for money
7.6

Recent reviews

Traveller rating
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Find reviews that mention:
3.2
Pros:The car was fun and fuel efficient.Cons:Kayak did not take into consideration that there would be an additional $200 worth of taxes and fees added onto the car rental (they told me this was because the car rental place was located within the airport) my company paid for me. I showed up expecting for my car to be completely paid for, and I ended up having to pay $215 worth of taxes and fees, and ANOTHER $200 down as collateral. I was out $415 that I was NOT expecting during that trip and it made my travel difficult being on such a tight budget after that. The service people at Hertz did not seem very knowledgable and kept trying to force me to upgrade to a nicer car. The signs where to drop off your rental, were on laid out very well and I thought going over the spikes would spike my tires, but I didn't know they folded down. I think there should have been someone standing there telling you it was okay to drive over these spikes. Because I ended up driving around the airport looking for an alternative entrance until I figured out the spikes collapsed if you drove over them. It was only if you reversed they would pop your tires.Reviewed 14 Apr. 2017
review fromkayak
2.8
Pros:The lady behind the counter was nice.Cons:Most rental car companies have a $100 security deposit, however, I did not know that Hertz required a $200 security deposit. GMC SUV was not clean. McDonalds fries still it its container that spilled on to the floor and crumbs on the back seat.Reviewed 13 Jul. 2020
review fromkayak
6.8
Pros:Iris was extremely helpful, pleasant, and friendly. She made all efforts to ensure I was given the correct rate.Cons:The signage at Charlotte, NC airport only says "rental return". We drove around and ended up in the cleaning lot because we couldn't figure out where to enter to pick-up the car. There was a computer glitch with the car return time. it took a lot of time to fix this. I wasn't notified upon booking that the car was a 24 hr rental anyways. There was also a glitch with the closing time of my drop-off Hertz rental office at the Philadelphia Amtrack station. Online it says they close at 6 pm when in reality they're open all night for late drop-off. Hertz needs to make clear signage, make sure all office info is up to date online and communicate clearly the rules/times of the rental upon booking confirmation.Reviewed 4 Nov. 2020
review fromkayak
2.0
Pros:-Cons:-Reviewed 12 Oct. 2020
review fromkayak
10.0
Pros:The ease of reserving and dropping off and the ability to make changes.Cons:I would love for an app to be able to change drop off location without needing to call. Just like Uber, I could change my destination.Reviewed 13 Sep. 2020
review fromkayak
4.0
Cons:Car wasn’t available on date I had reserved so I had to return to location next day when it was available. Wait at rental center was over 30 mins each time. Then I returned the car earlier and my bill is still showing the full cost versus the updated dates.Reviewed 17 Aug. 2020
review fromkayak
6.8
Pros:Drop off was easy...Cons:I reserved a "company choice" mid size car and on arrival at the counter they would only give us a compact car.....ended up having to pay an additional 159 to get the mid sizeReviewed 12 Sep. 2020
review fromkayak
10.0
Pros:Very friendly staff and the drop off super easy!Cons:More cars to choose from, but otherwise great!Reviewed 29 Sep. 2020
review fromkayak
10.0
Pros:all aspects were very easy, worked efficiently, especially the drop off.Cons:not much, all worked well.Reviewed 2 Jul. 2020
review fromkayak
10.0
Pros:drop off was easy, staff did a nice jobReviewed 11 Sep. 2020
review fromkayak
5.2
Pros:Csr was friendly. Long walk to economy car area, only a few were unlocked.Reviewed 19 Jul. 2020
review fromkayak
10.0
Pros:The staff was skillful, professional and patient.Reviewed 16 Jun. 2020
review fromkayak

Other car rental agencies at Charlotte Douglas Airport scored

Hertz car rentals near Charlotte Douglas Airport

5489 Josh Birmingham Parkway, Hertz car hires

Address

5489 Josh Birmingham Parkway

Hours

Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59

Phone

+1 704 359 0114
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Top tips for renting a car from Hertz at Charlotte Douglas Airport

  • Economy hire cars from Hertz at Charlotte Douglas Airport are around 11% cheaper than other car types, on average

FAQs about renting a car from Hertz at Charlotte Douglas Airport

  • On average a hire car from Hertz at Charlotte Douglas Airport costs $63 per day.

  • Intermediate (Hyundai Elantra or similar) is the most frequently booked hire car type from Hertz at Charlotte Douglas Airport.

  • 5489 Josh Birmingham Parkway is the closest Hertz hire car location to Charlotte Douglas Airport. The telephone number for this location is +1 704 359 0114.

  • Yes