Book Alamo car rentals at Charlotte Douglas Airport

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8.0

Pros:Vehicle is new, very comfortable, ran fantastic. Very easy to rent a car at this airport and to return it. The you g lady who took me to my van was awesome!Cons:The guy working at the desk is unfriendly and didn’t seem to enjoy his job working with people. Second time I’ve had the same experience with someone working at this counter at this airport. When I pulled a van around to pick up my family at baggage claim we realized someone had not put the flooring back correctly and it was difficult for them to quickly get in because they were two huge holes when you open the side van doors. We had to find a good spot once we left the airport where we could get out and put the flooring back the way it was supposed to be. I cannot imagine how difficult this would have been if I were picking up children instead of Teenagers. The seats fold down into the floor and someone had apparently pulled the seats back up where they belong but never bothered to put the flooring back right when they were cleaning it.Reviewed 23 Mar. 2021

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8.8

Pros:Easy quick transactionCons:NothingReviewed 13 Sep. 2020

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2.0

Cons:They need to keep track of the number of reservations versus the number of available cars. This is the second time in the past few months where there haven't been enough cars for all the reservations. Not good!Reviewed 3 Aug. 2020

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10.0

Pros:yesReviewed 5 Aug. 2020

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7.6

Cons:I was not under the impression the insurance was a per day basis. May have misunderstood the attendant, but will not make that mistake again. Geez!Reviewed 30 Jun. 2020

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3.6

Cons:The original I got smelled bad. They didn’t have a replacement available, and I was forced to go with an upgrade I didn’t want & had to pay an additional chargeReviewed 5 Aug. 2020

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10.0

Fast and easyPros:We booked online, walked off our flight, used the kiosk to check in for our rental and printed the ticket out. That process took less than five minutes. When we walked out to the rental lot, a man greeted us, asked what size vehicle we had, and showed us which cars we could choose from and said have fun! We got to spend some time checking out the cars and selecting which one was right for us, and then drove away! When we got back, we parked, unloaded, and headed for our flight. Everything was so quick, no time sitting at the desk at all!!Reviewed 27 May 2017

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4.4

Dirty CarPros:Car did great on gas.Cons:At check out I was told to pick any car in the row and go but there was only one car left to choose... fine. So I got in and it was filthy compared to what I expected it to look like. The dash was completely covered in dust and so was the radio panel. The seats had crumbs and dirt on them. This was very unsatisfactory as I can assume you didn't even sanitize the steering wheel. I had a pregnant wife in the car and we are just coming out of flu season. I can only imagine the germs you left behind by not cleaning the vehicle before you rented it to me. I will recommend to anyone that they do not rent the dirty cars from Alamo.Reviewed 4 May 2017

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4.0

Pros:Drop off was super easy and the van was perfect for our needsCons:My flight was delayed by 3 hours, so instead of getting in at 9:00 pm it was midnight. When I got to the Alamo rental in the airport the entire garage was empty of cars. There were about 8 of us in line with nothing that we could do but wait to see if more cars were brought over, the employee said that they had overbooked and were waiting for more cars to be turned in and cleaned up. It was after 2:00 am when I got my car, thank goodness I kept my email confirmation because they wanted to charge me an extra $125 even though I picked up the car 5 hours later than I originally scheduled it for. I guess car rental companies are like airlines, they overbook "hoping" people don't show up but when everyone does the customers just get mad and end up having a poor experience.Reviewed 27 Mar. 2021

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10.0

Pros:The staff represented the company very well; most attentive, and they were all very well coordinated. So everything worked out smooth. ThanksReviewed 31 Jan. 2021

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10.0

Pros:GreatCons:NothingReviewed 29 Jan. 2021

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8.0

Cons:Booked a Suburban and got an expedition. I do prefer the GM product full size SUVsReviewed 20 Dec. 2020

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• How much does it cost to hire a car from Alamo at Charlotte Douglas Airport?

  On average a hire car from Alamo at Charlotte Douglas Airport costs $63 per day.

• What is the most popular hire car from Alamo at Charlotte Douglas Airport?

  Intermediate (Hyundai Accent or similar) is the most frequently booked hire car type from Alamo at Charlotte Douglas Airport.

• Where can I find Alamo hire cars at Charlotte Douglas Airport?

  5489 R C Josh Birmingham Pkwy is the closest Alamo hire car location to Charlotte Douglas Airport. The telephone number for this location is +1 844 366 8844.

• Does Alamo offer shuttle or airport pick-up services from Charlotte Douglas Airport (CLT)?

  Yes