Book Payless car rentals at Charlotte Douglas Airport

Charlotte, NC, United States - Douglas
20 Jun — 27 Jun
Charlotte, NC, United States - Douglas
Sun 20/6
Sun 27/6
Driver's age:


"Good car at a ."(in 641 reviews)
""(in 1903 reviews)
" eazy to access from airport."(in 147 reviews)


""Noe, no reservation held.""(in 2293 reviews)
"Did not have any s."(in 2308 reviews)
"Did not have any s."(in 2216 reviews)


Overall rating4.9 OkayBased on 85 reviews
Value for money

Recent reviews

Traveller rating
Find reviews that mention:
didnt have any cars readyPros:nothingCons:There were about 5 people waiting over an hour and a half for a car. I just asked for a refund and left.Reviewed 10 Jul. 2017
review fromkayak
Bait and switchCons:Booked a car for 10AM 4 months in advance and two days before pickup was given a confirmation for 12 PM pickup. Totally suck experience. Buyer beware.Reviewed 17 Oct. 2017
review fromkayak
Pros:the rental car was a pleasant riding vehicle.all the people at thje rental office were very nice and pleasant.Cons:no cd player in vehicleReviewed 25 Aug. 2016
review fromkayak
Cons:I picked up the car with quarter tank of gas with 5536 meter mileage and returned the car with half tank full of gas with 5574 meter mileage. I only drove 38 miles for whole rental. I added 5.162 gallon of gas which is about half full of tank. Payless Car Rental girl wanted me to pay up to full of tank gas and charged me additional $18.07 for fuel charge. I felt I got robbedReviewed 11 Jun. 2018
review fromkayak
TerribleCons:We waited an hour for the airport shuttle to arrive and it never showed up. Tried calling the office the entire time and they didn't pick up. We were forced to go to another car rental service and book a day of car which ended up being 3x as much.Reviewed 21 Nov. 2016
review fromkayak
Cons:I ended up waiting an hour for a pickup from the airport to take me to the rental car office. They were supposed to be there around 5:00p and the office is only 10 minutes away but they didn't arrive until 5:30p. Knowing that when I booked, I would have selected a more expensive but convenient and reliable rental car company instead that's onsite.Reviewed 15 Aug. 2016
review fromkayak
Cons:PAYLESS RENTALS IS NOT AT THE CHARLOTTE AIRPORT - although I selected airport only, a shuttle picks you up at the airport and drives you to a Sheraton hotel and the payless rental is in a small room inside of the SheratonReviewed 2 Nov. 2016
review fromkayak
Pros:shuttle driver was friendly and got me to/from the airport in a timely manner quick check in and check out easy to find off site locationReviewed 3 Apr. 2017
review fromkayak
55 minutes to get picked upPros:Bus did not come for nearly an hour. Called their phone number, waited while it rang for 5 minutes. Then I called the national number, still no bus. Filed a complaint with Payless. Wouldn't use them again. Most of the employees do not care.Cons:Them to go away.Reviewed 11 Feb. 2016
review fromkayak
Great Car for the moneyPros:Jetta was new Very Clean Very quick .. Time at counter less than 5 mins both pickup and returnCons:Not a favorable area to pick up alone Hard to find. GPS even had issuesReviewed 24 Apr. 2016
review fromkayak
You get what you pat forPros:Pick-up by shuttle to off site agencyCons:$100 for the use of a GPS!! Really folks!!Reviewed 14 Dec. 2015
review fromkayak
Unprofesional companyCons:We arrive with the reservation made for 8PM, but they closed that day at 1PM without notifying anyone, we waited 1 hour for the shuttle untill finally we find out they were closed, we end up having to pay 200 dolars more for a rental on another company that day since everithing was sold out for the long weeken.Reviewed 30 Nov. 2015
review fromkayak

Payless car rentals near Charlotte Douglas Airport

3315 Scott Futrell Drive, Payless car hires


3315 Scott Futrell Drive


Monday09:00 - 21:00
Tuesday09:00 - 21:00
Wednesday09:00 - 21:00
Thursday09:00 - 21:00
Friday09:00 - 21:00
Saturday09:00 - 21:00
Sunday09:00 - 21:00


+1 704 399 7167

Top tips for renting a car from Payless at Charlotte Douglas Airport

  • Compact hire cars from Payless at Charlotte Douglas Airport are around 43% cheaper than other car types, on average

FAQs about renting a car from Payless at Charlotte Douglas Airport

  • On average a hire car from Payless at Charlotte Douglas Airport costs $61 per day.

  • 3315 Scott Futrell Drive is the closest Payless hire car location to Charlotte Douglas Airport. The telephone number for this location is +1 704 399 7167.

  • Yes