Book Thrifty car rentals at Charlotte Douglas Airport

Charlotte, NC, United States - Douglas
21 Oct — 28 Oct
Charlotte, NC, United States - Douglas
Thu 21/10
Noon
Thu 28/10
Noon
Driver's age:

Pros

"The and helpful"(in 959 reviews)
"My inside and out."(in 2376 reviews)
"I guess the was decent"(in 581 reviews)

Cons

" wasn't clean."(in 2245 reviews)
" wasn't clean."(in 2178 reviews)
" wasn't clean."(in 2242 reviews)

Reviews

Overall rating6.7 GoodBased on 73 reviews
Cleanliness
7.0
Comfort
6.8
Overall
6.6
Pick-up/Drop-off
6.1
Value for money
7.1

Recent reviews

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6.4
Never again!Pros:The car we did finally receive was very clean, only 1400 miles on it.Cons:After reserving a 5 passenger specialty car, we were given a Toyota Yaris! Try and get 5 passengers and 2 bags in that! After calling the manager we were "upgraded" to a Impreza. Then when I looked at my receipt we were overcharged for each day. The clerk did not care and refused to correct it, "whatever it rings up is what it is"!. When asking for the manager again, we were ignored totally. Finally the shuttle driver took care of us ( we had to take a shuttle back to the airport to get everything corrected, then shuttle back again to get the car.) Took almost two hours of our vacation to pick up our rental car. UNACCEPTABLE SERVICE! The clerk was incompetent and the manager available by phone only, not of much help. Called the 1-800 national #, got hung up on, then they told us to take the car and they would adjust the price after, but it was too late, we were on the way back to the airport. Do not run a business like this with a "new" clerk who has no clue what he is doing.Reviewed 14 Mar. 2017
review fromkayak
2.0
Never did rent a carCons:When we got there (off-site), they had no cars--literally no cars. They said that maybe in a half an hour but couldn't guarantee when we would get a car. We had people in front of us waiting. The man ahead of us decided to return to the airport and go to another agency. We did the same thing and our son picked us up. What a sham! No wonder they have such low rates. Never again from Thirty.Reviewed 5 Jan. 2016
review fromkayak
10.0
Easy and quickPros:Car was ready and waiting for me. Staff were helpful, clean cut, and professionalCons:It was a good experienceReviewed 1 Dec. 2016
review fromkayak
10.0
Great experiencePros:Our shuttle driver Was great. When I told him where we were headed and the route we were taking, he told us a quicker way to get there. Checking in process was quick and the car we had was great .Cons:Having to take a shuttle offsite , but that's the price you pay for getting a great deal!Reviewed 16 Oct. 2015
review fromkayak
6.4
Slow check outPros:The car and the price were excellent. Perfect for our short term need.Cons:Long line developed while agent spent an extra large amount of time helping a non English speaking couple at the counter. There didn't seem to be a method to better triage the long line that developed while still offering a means to meet their unique needs. A little wait is understandable but, the near 30 min waiting just to get the car was a great disappointment.Reviewed 19 Feb. 2017
review fromkayak
2.8
Poor serviceCons:The entire process lacked order, efficiency and professionalism. I had to restate ever detail of my reservation, the car was not ready and the long line was customers was extremely unhappy with the experience in Charlotte.Reviewed 15 Oct. 2016
review fromkayak
4.0
The Handling of the CarCons:The handling of the car that I was given was terrible. It was very sensitive, which made it tough to drive especially when on the highway. In addition, the lady at the counter said the upgrade was $12 and when I got the receipt, it as $20.Reviewed 2 May 2017
review fromkayak
5.2
Pros:I liked that they had cars to rent.Cons:I didn't like the fact that they are not consistent. One person accepted my drivers license TWICE and the third person I tried to rent a car from denied me because of the crack in it. It should've been consistent as it stands, I could not rent a car for the week. How sad to run a company like this!!!Reviewed 8 May 2016
review fromkayak
10.0
Pros:Staff courtesy....shuttle service and counterReviewed 4 Jan. 2016
review fromkayak
3.6
The highlight of this experience was surrendering the vehicle.Pros:It was exhilarating being reprimanded by the check in desk for declining their own insurance, even though I had already purchased insurance via Kayak.Cons:The rented Ford Fiesta may have once been a viable vehicle, but the transmission barely cycled--leaving me stranded more than once in the middle of intersections. What a piece of junk.Reviewed 7 May 2017
review fromkayak
2.8
No heat/gas tank not full.Pros:Not muchCons:I didn't like that the heat didn't work when we were renting a car in February. In order to exchange the vehicle I would have had to drive an hour and a half to do so. Gas tank not full. Manager took money off for the heat but wouldn't do anything about the gas because I didn't make it clear the tank wasn't full before drop off. Horrible experience.Reviewed 6 Feb. 2017
review fromkayak
8.8
Great car and value, counter could use more assistPros:The service was perfect and the assistants extremely friendly. My car was clean inside and out. The price was fair.Cons:The location seemed understaffed so, pick-up processing was slow.Reviewed 27 Mar. 2017
review fromkayak

Thrifty car rentals near Charlotte Douglas Airport

5330 Wilkinson Blvd, Thrifty car hires

Address

5330 Wilkinson Blvd

Hours

Monday06:00 - 20:00
Tuesday06:00 - 20:00
Wednesday06:00 - 20:00
Thursday06:00 - 20:00
Friday06:00 - 20:00
Saturday06:00 - 20:00
Sunday06:00 - 20:00

Phone

+1 877 283 0898

Top tips for renting a car from Thrifty at Charlotte Douglas Airport

  • Economy hire cars from Thrifty at Charlotte Douglas Airport are around 11% cheaper than other car types, on average

FAQs about renting a car from Thrifty at Charlotte Douglas Airport

  • On average a hire car from Thrifty at Charlotte Douglas Airport costs $63 per day.

  • 5330 Wilkinson Blvd is the closest Thrifty hire car location to Charlotte Douglas Airport. The telephone number for this location is +1 877 283 0898.

  • No (according to our data)