Book Hertz car rentals at Sacramento Intl Airport

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Traveller rating

Excellent

63

Good

20

Okay

15

Mediocre

21

Poor

0

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car was cleanlocation was closed

pick up the carwrong location

car availablenever rent

rented a cargreat experience

pick up and dropcar was dirty

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10.0

Pros:I was very happy how affordable the price rate was to rent a carCons:Nearby locations availabilityReviewed 14 Jul. 2020

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4.0

Cons:Felt like I was being conned into paying a much higher price.Reviewed 15 Dec. 2020

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4.0

Pros:There was no long line to get my vehicleCons:If you rent THROUGH HERTZ ITSELF, NOT through their Dollar/Thrifty subsidiary, then you should receive a HERTZ-quality vehicle.......not some reject with 35,000+ miles that Hertz had discarded and relegated to its economy Dollar/Thrifty brands🤬Reviewed 20 Jan. 2021

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2.0

Pros:NothingCons:Actually giving me a car when I reserved one. Not ruining my first vacation in over a year.Reviewed 17 Sep. 2020

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3.6

Pros:The car was clean and worked well.Cons:Pickup was excruciatingly slow and chaotic. I am a Gold Plus member, but had to wait in line because I booked with Kayak. There were 2 agents for almost 15 people in line. When I got to the front, I felt rushed. I needed a larger car to accommodate a group of college students in town for a tournament, so the agent said she'd give me a "really great deal" on an upgrade from a compact to a Chevy Equinox. I asked her repeatedly if was the best possible price, as it was outrageously expensive, and she assured me it was. I didn't feel like I could take time to pull out my laptop to check the pricing online due to the huge numbers of people equally frustrated behind me. As soon as I arrived at the hotel, I checked the rates online on the Hertz site, and the daily rate for the Equinox was much lower. I was overcharged by about $145.67--an amount confirmed by the Hertz agent at the desk when the car was returned. She, however, was not authorized to do any more than give me a $50 credit and suggest I reach out to customer service---argh. That is a process I have had to pursue before, and it is very time consuming and painful. The Hertz agent at the pickup counter in the terminal at Sacramento was friendly and smiling, but she was dishonest right to my face--repeatedly. So disappointing. Next time, I'll use a different agency.Reviewed 14 Oct. 2019

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8.0

Pros:Staff was helpful and friendly during pickup; and fast and efficient during drop off.Cons:No much choice of cars on late Sunday night when I arrived; I reserved economy sedan, but the only thing available was a full-size pick up truck.Reviewed 24 Jan. 2021

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2.0

Cons:I couldn't change the name on the reservation or add myself so I could do the deposit so they wouldn't give me the car and still charged me for the reservation 170$ just lost and I had to find a ride and pay for gas to get to la on timeReviewed 2 Feb. 2021

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8.0

Cons:I expected to have an emailed receipt by now, 24 hours later.Reviewed 8 Feb. 2021

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2.0

Pros:Staff was helpfulCons:Vehicle was filthy inside. It had not been cleaned at all and to make it worse someone had smoked some thing in there and then they tried to put an air freshener in under the seat to cover the smell was just made it 10 times worse. There was food crumbs and smears all over everywhere.Reviewed 1 Feb. 2021

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8.0

Cons:PRICEReviewed 4 Mar. 2021

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2.0

Hertz at Sacramento was unable to provide service in a reasonable timeCons:When we arrived at Sacramento Airport to pick up our rental from Hertz on July 14, the line at the Hertz counter was well outside the grid and overflowing down the hall. The line was not moving. Their appeared to be a shortage of staff at the counters but customer conversations were taking an unusually long time. While my wife waited in line, I went to the Hertz Gold counter (I am a Gold Member) the woman there told us at first that they didn't have enough staff to help me accelerate getting a vehicle. Later we were told that since I booked through a third party my Gold status wasn't applied to the reservation. We returned to the line and made almost no progress. After more than an hour it was apparent that our wait would likely be at least another hour. Since we had deadlines to meet, I went to another companies counter and rented a car from that company. I later called Hertz to cancel my reservation.Reviewed 20 Jul. 2017

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2.0

Cons:They overbooked so I never got a carReviewed 8 Sep. 2020

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• How much does it cost to hire a car from Hertz at Sacramento Intl Airport?

  On average a hire car from Hertz at Sacramento Intl Airport costs $51 per day.

• What is the most popular hire car from Hertz at Sacramento Intl Airport?

  Intermediate (Hyundai Elantra or similar) is the most frequently booked hire car type from Hertz at Sacramento Intl Airport.

• Where can I find Hertz hire cars at Sacramento Intl Airport?

  6327 Aviation Drive is the closest Hertz hire car location to Sacramento Intl Airport. The telephone number for this location is +1 916 920 6400.

• Does Hertz offer shuttle or airport pick-up services from Sacramento Intl Airport (SMF)?

  Yes