Find reviews that mention:
10.0
Cons:Cheaper rateReviewed 23 May 2021
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3.2
Pros:The SUV was clean, the booth person was courteous and tried to be helpfulCons:The correct vehicle could have been supplied (we needed a mini van, we got an SUV - insufficient space); the rear seat was inoperable (I had to fix myself, lost 45 minutes); very poor customer service - we were told to contact customer service and they never returned our call, very poor experience with HertzReviewed 6 Jan. 2020
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4.8
Pros:The staff on drop off was super rude and unhelpfulCons:We were charged a full two days for a one day rentalReviewed 30 Dec. 2019
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8.4
Pros:Staff was friendly, got to pick my own car (from a choice of two), super easy drop offCons:Car was tight, rental said car was full of gas which it was not, corrected at gateReviewed 12 Oct. 2019
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8.0
Pros:Not when I picked up the car. Returning the car the attendee was niceCons:Don’t tell the customer to take any car , as how the vehicles are parked determines which one you can take. If the vehicle is facing out, good to go, if the vehicle is facing in do not take it. This iinfo should be mentioned. Also contacting hertz by phone is the worse I have ever encountered.Reviewed 10 Jun. 2019
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10.0
Cons:Very positive experience overall.Reviewed 23 Apr. 2019
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7.2
Nice little carPros:Handling, screens, roominess, economy.Cons:The info sheet showed no damage but we saw a long dent on the passenger side which the attendent initially denied until we pointed out there was no such feature on the drivers side. exterior was not clean.Reviewed 7 Sep. 2018
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10.0
Pros:Fast service. Liked having a choice of cars to pick from, some of which were higher level than what I paid forReviewed 2 Sep. 2018
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5.2
Bad customer servicePros:Service on the counterCons:When I got on the parking lot to get the car, I said to the reponsable person that I rent a full size car, the guy offered me mid size cars. If I don’t know cars, I Would have take a small car instead the one that I paid. He did this offering three different cars, all small sizes. I was waiting around 10 min when they drop a full size car on the parking lot. Car wasn’t clean and was a very simple version of the car and also was 60k plus mileage..Reviewed 31 Aug. 2018
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10.0
Hertz rental for 2 daysPros:Pick- up was a breeze as was drop-off. Car was clean and as promised. Was able to choose from about 15 cars.Reviewed 27 Aug. 2018
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10.0
Pros:Great car!Reviewed 26 Aug. 2018
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10.0
Pros:AllCons:All goodReviewed 20 Aug. 2018
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