Book Hertz car rentals at Toronto Pearson Intl Airport

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car was cleangreat experience

pick up the carwrong location

rented a carcustomer service

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pick up and dropnever rent

friendly staffcar was dirty

location was closed

7.2

The insurance sold by kayak didnt workedCons:At booking time, I hired the insurance sold by kayak. After one day using the vehicle, I received an e-mail from Allianz saying that the insurance request was not accepted since I am not canadian. Then I had to spend some hours to find a Hertz unit in Montreal and buy their own insurance for a much higher price then was expected before the trip (not to say that I traveled several hundred kilometers without any insurance, taking risks entirely on my own without noticing It due to kayak mistake). It is a very ridículous situation, because I filled a form when booking saying that I am brazilian and live there (at no time I was warned that the insurance was meant only to canadians). Terrible experience.Reviewed 13 May 2017

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7.2

Cons:Employees at pick up gave us an incredibly hard time and couldn't change anything because we had booked through a third party - which I understand, but the third party's phone line was closed and the employees were not nice, patient, efficient, understanding or accommodating. Were happy to charge us extra fees but didn't show any signs of caring about us as customers or humans. Drop off was better in the sense that it was what we expected, though far from warm or friendly. They are sticklers for their rules/terms/conditions even though goodness knows no one ever reads those.Reviewed 30 Jul. 2018

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6.4

Sat navPros:Good comofortable clean car, when I actually dropped off the car it only took a few minutes.Cons:I hired a Sat Nav last minute and it cost me more for the navigator than it did to hire the car. The drop off for the car rental was preprogrammed in the navigator, however I used this and it took me to the middle of nowhere causing me a lot of stress and nearly causing me miss my flight. I was/am really upset about this. Just be warned that signposts to where you are supposed to drop off the car in YYZ airport are terrible, it took me hours to find it.Reviewed 12 Feb. 2018

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8.0

Good valuePros:We got a VW Tiguan for this trip. fairly frugal on fuel. spacious for just the two of us.Cons:good value for mineyReviewed 13 Sep. 2017

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2.0

Hertz stranded me all night at Pearson AirportCons:My flight from JFK was delayed an hour and arrived at Pearson at 2am. While at JFK, I contacted Hertz to ensure Id still be able to pick up my car and they assured me someone would be there. When i arrived at Pearson the Hertz office was empty. Their customer service would not offer me a hotel or a refund for the one Id already reserved and was unable to get to due to not having a car. The customer service center in Alabama (in particular a Quality Procedure Specialist named Jennifer) was wholly disinterested in my plight and offered nothing to fix it. I am currently dealing with Pavan at the terminal 3 location in a last ditch attempt to obtain fair compensation for this disaster before I file a small claim against Hertz on 8/7.Reviewed 2 Aug. 2017

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4.0

HORRIBLE PICK UP EXPERIENCECons:I added my flight info on the reservation so they can track my flight in case we were delayed, and we were, by 2hrs. We orginally were suppose to arrive at midnight but didn't arrive till 2;30am. The counter was CLOSED when we arrived, so it took us 4hrs to find a ride to our destination. Hertz never waited for us to arrive. I was so ANGRY! Then I had to come back the next day (and I had a hard time getting a ride back to the airport), and I explained my expereince with them and they told me is wasn't their problem. Not only that, they charged me more then I was suppose to pay even though I picked it up at 1pm vs the midnight pick up the night before. It was a horrible experience and I will never book you again. Not only that, I'm a travel agent so you will never get my referrals again! I HATE HERTZ AND THE WAY I BOOKED IT!Reviewed 26 Jun. 2017

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10.0

Cons:Cheaper rateReviewed 23 May 2021

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8.8

Tight schedule, drove us to terminalPros:Was late for flight and they drove us to the terminal and let us return the car very quickly. Very happy with return service members. Can't express how happy I am with them rushing us to our terminal.Cons:Was hard to find the drop off. Drove in circles for 30min and throughout the parking garages looking for it. Was told by driver that signs were down. Staff were helpful, business needs to make drop off area more clearly marked. Was told this is very common problem.Reviewed 16 Oct. 2017

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2.8

Wheel collapsed while I was drivingPros:Easy pickup at Toronto airportCons:Structural problems with Hyundai car. This happened on a Sunday, just after I exited highway. Thank goodness because I could have been killed at highway speed. Apparently the nut came off the ball joint (according to the tow truck driver) and the wheel collapsed at an angle so the car couldn't move. It took him an hour to get it up on the flat bed trailer. Hertz insisted I accompany the car to the break down yard, which took approximately 1.5 hours. Then I had to be ferried to the airport to pick up another car. I had suggested that Hertz could deliver a car to me at my location on the far east end of the GTA but they said they couldn't manage that and their only GTA location that was open was at the airport. After picking up the car, I then had to drive back out to eastern GTA. All in all, it took me over 6 hours to get a working car. The car they gave me had dirty seats and the brakes were grinding so I hope it doesn't break down on someone else.Reviewed 22 Feb. 2018

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2.0

Never againPros:NothingCons:Nothing about this car rental was ok, I booked a Chevy Tahoe they told me that they don’t carry that car instead they have a Dodge Durango but then again they dint had the Durango’s d told me that another customer is suppose to bring the car by 8.30 am. I was suppose to pick up my car 8.00 am in the morning. They gave me Volvo XC90 instead and told me that’s my only option at the moment. The only reason I wanted a Chevy Tahoe was the space and Volvo dint had it. Never ever I am booking with you guys. I want my money backReviewed 4 Jun. 2018

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7.6

Carseat problemsPros:Clean car. Quick and efficient drop off. However thw problems with carseat booking outweighs thisCons:Booked carseat. They didn't have that in their system. I was charged 13.99 per day for a rental. Which I was under the impression was included in my original booking. When I expressed my concerns for over the cost considering I could have brought my own for free. I was told thatbit was up to me if I wanted the rental and didn't need to take it. When at the airport with a tired 3 year old... what exactly am I supposed to do without a carseat. I did not have a choice and I am not impressed with how it was handled.Reviewed 22 May 2017

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7.2

Dirty carPros:I liked the car given to me. The drop off was extremely easy, no issues with the pick up.Cons:The car was covered in dusk, the dash board, all of the vents. Under the E break was filthy. It appeared to be food and definitely had not been cleaned. The car also had an odd odor.Reviewed 26 Jun. 2017

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• How much does it cost to hire a car from Hertz at Toronto Pearson Intl Airport?

  On average a hire car from Hertz at Toronto Pearson Intl Airport costs $64 per day.

• What is the most popular hire car from Hertz at Toronto Pearson Intl Airport?

  Compact (Toyota Corolla or similar) is the most frequently booked hire car type from Hertz at Toronto Pearson Intl Airport.

• Where can I find Hertz hire cars at Toronto Pearson Intl Airport?

  6301 Silver Dart Dr #3 is the closest Hertz hire car location to Toronto Pearson Intl Airport. The telephone number for this location is +1 416 674 2020.

• Does Hertz offer shuttle or airport pick-up services from Toronto Pearson Intl Airport (YYZ)?

  Yes