Book Hertz car rentals at Toronto Pearson Airport

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72

Good

31

Okay

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Mediocre

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car was cleangreat experience

pick up the carwrong location

rented a carcustomer service

car availablecredit card

pick up and dropnever rent

friendly staffcar was dirty

location was closed

10.0

Pros:AllCons:All goodReviewed 20 Aug. 2018

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7.2

The insurance sold by kayak didnt workedCons:At booking time, I hired the insurance sold by kayak. After one day using the vehicle, I received an e-mail from Allianz saying that the insurance request was not accepted since I am not canadian. Then I had to spend some hours to find a Hertz unit in Montreal and buy their own insurance for a much higher price then was expected before the trip (not to say that I traveled several hundred kilometers without any insurance, taking risks entirely on my own without noticing It due to kayak mistake). It is a very ridículous situation, because I filled a form when booking saying that I am brazilian and live there (at no time I was warned that the insurance was meant only to canadians). Terrible experience.Reviewed 13 May 2017

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2.8

Paying too muchCons:I booked a small suv for 2 days at $120 through Kayak. But I ended up with paying $349 + security deposit $200 for 2 days of using Rav-4. I will get back $200 of the security deposit, but I think it was still too much. As I had not noticed the detailed invoice at pick-up, I requested explanation of the invoice at return. But what I had got was "you paid too much on insurance, and tax itself is more than $100. If you had question, you should have gone through details at pick-up." Since the clerk was not the same one at pick-up, she said she has nothing to do with my request. And I did not get any explanation about the tax of $100. If I knew I had to pay 3 times more than what Kayak originally suggested, I would never used this service.Reviewed 9 Oct. 2017

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4.0

Cons:I PREPAYED AND YOU TOOK MORE THAN THE $42.96 YOU TOOK OUT $44.08 out insteed. Than I want to get the car and was charged mire than the $ 14.98. Quoted on line. This was for PLC and came to $18.83. So you can see Im not happy, Iv rented cara from other sites and have not gone this . Im thinking that i may not rent frim your site anymore. Im in diaability and so it may not aeem like much to you vut it is to me,because i have limited funds. TanyaReviewed 29 May 2017

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3.6

BE WAREPros:I took the insurance cover with kayak, the personal of Hertz told me the insurance of kayak is an insurance for a third-party and hertz no take that kind or insurance, for any damage in the car hertz goes "against you" (words of hertz guy) the psicofear is huge, I tell them "the insurance of kayak is from Allianz is a serious company, I am cover" I didn't know who is own of the true, but the insurance with hertz for 12 days is around 32 CAD per day, with kayak 9,99 us dollars per day, but i am really protect with the insurance of kayak? I dont knowCons:The guy of hertz make feal scare about the insurance, because I bought it trough kayak and she said with that insurance I am not coverReviewed 25 May 2017

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2.0

I Was there they were out of carsPros:I could not pick up car because they did not have any available, and I would not take a downgrade. I want a full refundReviewed 15 May 2017

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7.2

Cons:Employees at pick up gave us an incredibly hard time and couldn't change anything because we had booked through a third party - which I understand, but the third party's phone line was closed and the employees were not nice, patient, efficient, understanding or accommodating. Were happy to charge us extra fees but didn't show any signs of caring about us as customers or humans. Drop off was better in the sense that it was what we expected, though far from warm or friendly. They are sticklers for their rules/terms/conditions even though goodness knows no one ever reads those.Reviewed 30 Jul. 2018

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2.0

Cons:There was a long line with only one person attending, the tupe of car i reserved was unaivalableReviewed 2 Apr. 2018

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3.2

Pros:The SUV was clean, the booth person was courteous and tried to be helpfulCons:The correct vehicle could have been supplied (we needed a mini van, we got an SUV - insufficient space); the rear seat was inoperable (I had to fix myself, lost 45 minutes); very poor customer service - we were told to contact customer service and they never returned our call, very poor experience with HertzReviewed 6 Jan. 2020

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2.0

Cons:Customer serviceReviewed 4 Jun. 2018

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6.0

Can't get a hold of anyone.Cons:Tried for 3 days to get a hold of someone at the airport location to see if I could change my drop off location but no one ever answered and the 1-800 number couldn't change it and kept directing me back to the airport.Reviewed 1 Jun. 2017

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9.2

Good rental experiencePros:Picking up the car and dropping off was straightforward and hassle-free. I received a thorough review of the car during pickup and clarification of any accompanying charges. Service from staff was courteous and professional.Cons:Minor detail but while the car was detailed properly, some napkins from Subway were left in the center console top compartment. The napkins weren't dirty but the clutter was surprising for a car that should be thoroughly detailed after a rental. Also could be more transparent on miscellaneous fees such as airport taxes and drop-off.Reviewed 11 Sep. 2017

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• How much does it cost to hire a car from Hertz at Toronto Pearson Airport?

  On average a hire car from Hertz at Toronto Pearson Airport costs $60 per day.

• What is the most popular hire car from Hertz at Toronto Pearson Airport?

  Compact (Toyota Corolla or similar) is the most frequently booked hire car type from Hertz at Toronto Pearson Airport.

• Where can I find Hertz hire cars at Toronto Pearson Airport?

  6301 Silver Dart Dr #3 is the closest Hertz hire car location to Toronto Pearson Airport. The telephone number for this location is +1 416 674 2020.

• Does Hertz offer shuttle or airport pick-up services from Toronto Pearson Airport (YYZ)?

  Yes