Overview

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Hotel Sophia

5A London Street, London, W2 1HL, United Kingdom
+44 207 706 0001

$80+

Overall guest ratings

4.8/10 OK
based on 759 reviews

Review highlights

  • 9.5
  • 3.9
  • 1.8
  • 1.8

Nearby

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    Amenities

    • Internet
    • Room service
    • Express check out
    • 24 Hour Front Desk
    • Continental breakfast
    • Storage available
    • Free Wi-Fi
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    4.6 OK
    based on 754 reviews
    • 9.5 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% thought it was easy to get to the train station."
      9.2 "92% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.0 "90% liked the proximity to shopping."
    • 5.0 "Internet is average."
    • 3.9 "Service is below average."
      3.0 "70% indicated the reception staff was not good."
      1.9 "81% thought the service was unprofessional."
      0.4 "Bad housekeeping, according to 96%."
    • 1.8 "Quite uncomfortable."
      2.1 "79% didn't like the uncomfortable beds."
      1.0 "90% said rooms were small."
      2.4 "76% thought it was too noisy."
      0.0 "100% criticized the small bathroom."
    • 1.8 "Awful rooms."
      1.4 "86% said rooms were dirty."
      2.1 "79% complained about the bathroom."
      2.1 "79% didn't like the uncomfortable beds."
      0.4 "96% thought they were poorly maintained."
      1.8 "82% said the bathroom was dirty."
      2.0 "80% found problems with the furniture."
      1.0 "90% said rooms were small."
      2.0 "80% had problems with the shower."
      0.0 "100% criticized the small bathroom."
      3.9 "61% thought the tv was sub-standard."
    • 1.7 "Awful breakfast."
    • 1.3 "Generally quite dirty."
      1.4 "86% said rooms were dirty."
      1.8 "82% said the bathroom was dirty."
      1.1 "89% thought it was rather dirty."
    View all review categories

    Overall rating

    4.8 OK
    based on 278 reviews
    • 9.5 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% thought it was easy to get to the train station."
    • 6.6 "Average value."
    • 3.9 "Service is below average."
      0.5 "Bad housekeeping, according to 95%."
    • 1.9 "Quite uncomfortable."
      2.1 "79% didn't like the uncomfortable beds."
      1.1 "89% said rooms were small."
      2.2 "78% thought it was too noisy."
    • 1.7 "Awful breakfast."
    • 1.7 "Awful rooms."
      2.1 "79% didn't like the uncomfortable beds."
      1.3 "87% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      2.1 "79% complained about the bathroom."
      1.1 "89% said rooms were small."
      1.8 "82% found problems with the furniture."
      1.7 "83% said the bathroom was dirty."
    • 1.3 "Generally quite dirty."
      1.3 "87% said rooms were dirty."
      1.0 "90% thought it was rather dirty."
      1.7 "83% said the bathroom was dirty."
    View all review categories

    Overall rating

    4.7 OK
    based on 256 reviews
    • 9.3 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% thought it was easy to get to the train station."
    • 6.6 "Average value."
    • 3.8 "Service is below average."
    • 2.2 "Awful rooms."
      1.8 "82% said rooms were dirty."
      2.5 "75% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
      2.1 "79% didn't like the uncomfortable beds."
      2.1 "79% found problems with the furniture."
      2.2 "78% said the bathroom was dirty."
      1.1 "89% said rooms were small."
      2.0 "80% had problems with the shower."
    • 1.9 "Quite uncomfortable."
      2.1 "79% didn't like the uncomfortable beds."
      1.1 "89% said rooms were small."
      2.4 "76% thought it was too noisy."
    • 1.8 "Awful breakfast."
    • 1.7 "Generally quite dirty."
      1.8 "82% said rooms were dirty."
      2.2 "78% said the bathroom was dirty."
      1.1 "89% thought it was rather dirty."
    View all review categories

    Overall rating

    4.9 OK
    based on 218 reviews
    • 9.4 "Terrific location."
      9.8 "98% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
    • 5.3 "Internet is average."
    • 4.4 "Service is below average."
      3.7 "63% indicated the reception staff was not good."
    • 2.2 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
      4.5 "55% complained about the elevator."
    • 2.2 "Awful rooms."
      1.7 "83% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      2.5 "75% didn't like the uncomfortable beds."
      2.2 "78% complained about the bathroom."
      1.1 "89% said rooms were small."
      1.9 "81% found problems with the furniture."
      2.2 "78% said the bathroom was dirty."
      1.9 "81% had problems with the shower."
      4.0 "60% thought the tv was sub-standard."
    • 2.1 "Quite uncomfortable."
      2.5 "75% didn't like the uncomfortable beds."
      1.1 "89% said rooms were small."
      2.3 "77% thought it was too noisy."
    • 1.9 "Awful breakfast."
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