Book Payless car rentals at Fort Myers SW Florida Intl Airport

Fort Myers, FL, United States - SW Florida Intl
1 Oct — 8 Oct
Fort Myers, FL, United States - SW Florida Intl
Fri 1/10
Noon
Fri 8/10
Noon
Driver's age:

Pros

"Best rate and "(in 1903 reviews)
"I liked the of renting"(in 641 reviews)
" was newer and comfortable"(in 1857 reviews)

Cons

"Never got the Payless ."(in 2308 reviews)
"Never got the Payless ."(in 2216 reviews)
"Never got the Payless ."(in 2293 reviews)

Reviews

Overall rating6.3 GoodBased on 81 reviews
Cleanliness
6.6
Comfort
6.7
Overall
6.1
Pick-up/Drop-off
5.8
Value for money
6.5

Recent reviews

Traveller rating
2
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Find reviews that mention:
10.0
Cons:Simple question is why pay more? I don't see any difference. Same pick up as all the rest, same drop off. In the terminal. But price was much less.Reviewed 11 Jan. 2021
review fromkayak
6.8
Cons:We needed to shorten our rental from 7 days to 4 because of Coronavirus. We called 2 days before returning; the man told my husband they had no record of our rental!!! He tried again the next day and was told he couldn't change it; we should deal with it at the return. At the return, they told us we will have to call customer service, they cannot make changes like that. Of course customer service is telling us we should have dealt with it at the return!!! Is this the only company not working with customers during this unforeseen national crisis??!Reviewed 19 Mar. 2020
review fromkayak
3.6
Upsell professionals, same class of car questionablePros:The Jetta that I was forced to accept got good gas mileage.Cons:I rented a Chrysler 200 or "similar" and got a Volkswagen Jetta. 200's come standard V6; Jetta, a 4 cylinder. The 200 also offers .ore headroom, for a 6'3" guy like myself. "Mary" at the counter then tried to upsell me to a larger rental vehicle, where a 200 would have been fine. Additionally, Mary attempted to sound knowledgeable regarding auto insurance needs despite a customer's assurance that between their personal full coverage, AND their supplemental insurance, that they were still udercovered, in another blatant attempt at an upsell. When will rental agencies just start renting cars, and simply give the public what they ask for? As a businessman, I have learned that if you simply give the customer what they ask for, no more, and no less, I stand out amongst the competition. It's a simple business model, and yet EVERY CAR RENTAL COMPANY I HAVE EVER DEALT WITH plays the same game! Lastly, had I not asked for a vehicle walk around before leaving the lot, there wouldn't have been one. On return I was asked, "did you fill up"? Nobody checked, not did anyone examine the vehicle for damage, which explains, I guess, why the car was not quite full with gas on pickup, and had multiple dings and scratches on it.Reviewed 21 May 2017
review fromkayak
2.0
I ditched the reservationCons:After several phone calls to their office and 22 minutes of waiting outside for the van, I realized the cheaper price was not worth my time. Also I pondered the extra time I would have to allow with this outfit for me to get back to the terminal upon my return. I had been assured the van ran every 15 to 20 minutes, and on my final phone call (at 18 minutes), that it had left the office 8 minutes earlier. The office, by the way, is one mile away. After waiting yet another 4 minutes, I went across the street from the terminal and rented a perfectly lovely car in about 6 minutes. I'll never rent off terminal again in Ft Myers FL.Reviewed 3 Oct. 2016
review fromkayak
3.2
Horrible customer servicePros:The car was nice and it was clean.Cons:It was a long wait to get the car, and I was told to just wander the parking lot (not a lot dedicated to rentals - just a public lot) and press the unlock button until I found the car. The real fun began when I returned the car. After checkout I realized i was over-charged about $20, for an optional service "RSP". I asked the woman at the counter and she said it was to cover the shuttle to/from the airport. I didn't believe this because it wasn't mentioned in the booking, but didn't have time to argue due to my flight. At the airport I did some searching and found that RSP is "Roadside Service Plan" - something I definitely did not ask for. I called the office and the (same) woman said she would correct the charge. But instead of fixing the original charge, she charged me again. Now I paid the original (incorrect) rate and the corrected rate. I called them last week to get the incorrect charge reversed and the manager said he would take care of it, but as of today my credit card has not been adjusted. Stick to the known rental car agencies, not these clowns.Reviewed 6 Feb. 2017
review fromkayak
2.0
Closed early. Left me high and dry.Pros:Nothing.Cons:I called the night before my pick up to tell them my flight wouldn't be landing until 10:30pm. They said they close at 11pm but would send out the last shuttle at 10:45pm. They suggested I call as soon as my plane landed. I did this at 10:30pm on the dot. No answer. I called and called and ran to the pick up area and was there by 10:40pm. Still no answer and no shuttle ever showed up. We had to Uber for $40. Called the next morning to see if we could pick up the car then, but they said our reservation was void after closing time the night before. I explained what happened and asked that they honor the reservation I had previously, but they said they could only make me a new reservation which would have cost $280. My previous reservation price was $69. We ended up walking into an Avis by our condo and got great service and a rental for $80. Payless is a terrible company with terrible customer service. I will NEVER rent from them again, and will make sure to let everyone I know about this experience.Reviewed 17 Jan. 2018
review fromkayak
2.0
Pros:terrible customer serviceCons:some customer serviceReviewed 6 May 2021
review fromkayak
2.0
Cons:Worst rental experience ever. Waited over 2 1/2 hours to get a car and then they did not have what we pre ordered. Ended up having to go back the next day and they then tried to bill us an additional $200 + dollars for a car we never asked for. Poor customer service poor overall experienceReviewed 2 Apr. 2021
review fromkayak
4.0
Pros:Staff was friendly. Car ran well and the return experience was fine.Cons:The line was entirely too long at Fort Meyers. I waited an hour in line to get to an agent. This was a terrible way to start my vacation. Doesn't this company have automated kiosks to use like the other car rental brands at Fort Meyers?Reviewed 2 Apr. 2021
review fromkayak
10.0
Pros:When we arrived the car reserved had a problem. The front passenger seat was to low for my wife to easily see out the windshield. The seat could be adjusted forward and back but not up or down. We inquired about getting a more suitable car and one was provided immediately. The new (different) model worked out perfectly. We got almost 40 mpg with the 2016 Nissan Versa provided. We liked the car and how quickly our need was met by your staff.Reviewed 25 Feb. 2016
review fromkayak
10.0
payless for good qualityPros:friendly staff, brand new car, priced way below any other website, though it was offsite it was an easy pickup...no line waiting to check in or check out. they are the best I have dealt with in a very long time.Cons:nothingReviewed 20 Nov. 2016
review fromkayak
10.0
Pros:The prices! and great customer service!Cons:NothingReviewed 11 Apr. 2018
review fromkayak

Payless car rentals near Fort Myers SW Florida Intl Airport

11005 Terminal Access Road, Payless car hires

Address

11005 Terminal Access Road

Hours

Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Sunday07:00 - 23:00

Phone

+1 239 980 1813

Top tips for renting a car from Payless at Fort Myers SW Florida Intl Airport

  • Economy hire cars from Payless at Fort Myers SW Florida Intl Airport are around 25% cheaper than other car types, on average

FAQs about renting a car from Payless at Fort Myers SW Florida Intl Airport

  • On average a hire car from Payless at Fort Myers SW Florida Intl Airport costs $43 per day.

  • Intermediate (Hyundai Accent or similar) is the most frequently booked hire car type from Payless at Fort Myers SW Florida Intl Airport.

  • 11005 Terminal Access Road is the closest Payless hire car location to Fort Myers SW Florida Intl Airport. The telephone number for this location is +1 239 980 1813.

  • No (according to our data)