Book Payless car rentals at San Jose Airport

San Jose, CA, United States - San Jose
16 Aug — 23 Aug
Same drop-off
San Jose, CA, United States - San Jose
Tue 16/8
Noon
Tue 23/8
Noon
Driver's age:

Pros

"Check out "(in 630 reviews)
"--easy friendly return"(in 1903 reviews)
"The was good"(in 182 reviews)

Cons

"Took too long to ."(in 2308 reviews)
"The was dirty inside."(in 2308 reviews)
" is so bad"(in 270 reviews)

Reviews

Overall rating7.0 GoodBased on 216 reviews
Cleanliness
7.3
Comfort
7.3
Overall
6.9
Pick-up/Drop-off
6.8
Value for money
7.1

Recent reviews

Traveller rating
50
20
8
37
1
Find reviews that mention:
2.0
The pick up experience in San Jose was horrendous. We waited an hour to get a car, as did the customers around us. One had to wait 2 hours. The place was understaffed and unorganized. The company needs better software and hardware. The man who helped us was perfectly lovely it wasn’t his fault there are clearly systemic issues.Reviewed 12 Jun. 2022
review fromkayak
10.0
I got dissatisfaction with kayak charging me an insurance that I did not needReviewed 28 Apr. 2022
review fromkayak
6.0
The staff when i went to pick up was extremely rude and pushyReviewed 18 Apr. 2022
review fromkayak
10.0
Loved the Customer Service and vehicle we were givenReviewed 3 Jan. 2022
review fromkayak
7.9
They should have had people at the payless counter instead of shuffling people over to the avis/budget counter. It took about 30 to 45 minutes just to get to the counter and another 20 minutes to get the car. If I didn't budget my time, I would have been late for our family event.Reviewed 9 Sep. 2021
review fromkayak
1.9
The Payless counter was closed and directed everyone to the budget car rental counter which was an extremely long line. We landed at 2pm and went straight to pick up the car. We were in line by 2:10pm and we didn’t get to the front of the counter until 3:30pm. We finally got sent to pick up the car in which took an additional 30 mins of waiting to get the car turned into us. By the time we were driving off the San Jose airport it was 4pm. That placed a dent in all our plans and reservations we had planned on our trip. It was really saddening to know that no one even tried to assist or apologize for wait times. The staff was not friendly in the car pick/drop off area.Reviewed 6 Sep. 2021
review fromkayak
10.0
Flawless.Reviewed 22 Aug. 2021
review fromkayak
10.0
Pros:Staff was excellent at pick up and drop offCons:Had difficulty finding the actual registration desk. Confusing multiple floors/signing. Didn’t know Payless was also Avis.Reviewed 20 Apr. 2021
review fromkayak
10.0
Pros:The staff was helpful. When I picked up the car, it had a half tank of gas. They told me to return it with the same amount, which I did. But when I got there, they charged me for the remainder for a full tank. I went to the desk and the agent there and guy who checked it out a few days before to me were very helpful and corrected it (refunded the difference).Reviewed 29 Mar. 2021
review fromkayak
6.0
Pros:Clean car, employees at counter very politeCons:For starters I thought I was renting car with kayak not with other party that I never heard of it. On paper it says I got car at 5:36 but reality was that car was no ready and got it at 5:59p not a problem understandable even if it delay me am put me to more traffic time but for them is not ok for us to turn late, I got there at 8;07p and seems I was charge another. My point is we don’t get discount for pick up late but get fully charged for being late “very fair”Reviewed 8 Mar. 2021
review fromkayak
2.0
Pros:I can't cancelReviewed 20 Oct. 2020
review fromkayak
8.4
Cons:The signs at the airport were poor. Luckily a security guard arrived and directed me to the 4th floor. I rented from Payless, a sign at their counter directed me to Budget and, in the end I got the car keys from Avis. Car was small, as ordered, so the comfort wasn't excellent, but as expected. The onboard computer and controls, in the Nissan Versa, are hard to understand and reset. I never trusted the distance-to-empty indicator/estimate and when driving almost 2,000 miles that is important. Had two cellphones connected, one for calls and one for audio. The incoming calls always kept going to voice mail after pausing the audio. Overall excellent, but quirky. RecommendReviewed 30 Aug. 2020
review fromkayak

Payless car rentals near San Jose Airport

1659 Airport Blvd, Payless car hires

Address

1659 Airport Blvd

Hours

Wednesday07:00 - 22:00
Monday07:00 - 22:00
Saturday07:00 - 22:00
Tuesday07:00 - 22:00
Sunday07:00 - 22:00
Friday07:00 - 22:00
Thursday07:00 - 22:00

Phone

+1 408 724 4400

Top tips for renting a car from Payless at San Jose Airport

  • Standard hire cars from Payless at San Jose Airport are around 51% cheaper than other car types, on average

FAQs about renting a car from Payless at San Jose Airport