"The at the Indianapolis airport was very good"(in 893 reviews)
"I needed to a day early."(in 1597 reviews)
Cons
"Next I will go directly to another rental car company."(in 311 reviews)
Overall rating5.8 FairBased on 29 reviews
Cleanliness
6.8
Comfort
6.3
Overall
5.7
Pick-up/Drop-off
5.9
Value for money
5.9
Recent reviews
Traveller rating
3
3
2
1
0
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11
Find reviews that mention:
2.0
Not a Damn Thing, I never got my rental car, d/t my booking agent not telling me that I needed a credit card, found out the day I arrived in Indianapolis. The cost of the rental was $422, I have been trying to find out from them why I still had to pay the full price, when I never got the rental, on the contract it states that if I cancelled before 24 hrs it would be $100, & during the 24hr it would be $200, I have yet to receive any answers from them regarding this situation. Mean while I had to rent from another place in the airport which costed me $600, so I could have transportation while there for a wk, trying to take care of my sick son. I also called your agency a few time to speak to someone, there was no help there either. Not Happy at all.Reviewed 7 Apr 2024
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4.0
No communication to change reservations Was charged extra for 2nd driverReviewed 5 Sept 2022
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8.0
Pros:No staff at the counter when we arrived, a card said to use the kiosk and no kiosk to be seen. When we brought the car back there was no staff around and this was at 4:30 PM.Cons:Get anybody to be at your place of business or close down. And by the way we noticed that there was a big plug in the right rear tire. That is very dangerous in my opinion, and no spare along with no staff.Reviewed 12 Apr 2021
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2.0
Pros:Staff was friendly getting the rental and something happened to their computer. Claimed my reservation was flagged and they wouldn’t be able to rent to me for the night.Cons:I rent from sixt regularly. There was no code or reason for the reservation being flagged. The agent couldn’t explain why.Reviewed 9 Apr 2021
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6.0
Pros:No issues with staff friendlinessCons:They didn’t do the walk around the vehicle when I took it out and since I was in a hurry with lots of luggage, I forgot to do it. They just handed me the keys at the desk and pointed where the car is. But they walked around when I brought it back and claimed that a pebble off the street has chipped the paint off the hood.Reviewed 10 Feb 2021
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2.0
Pros:I was told online when I booked my reservation that my rental was $186 and when I arrived they tried to charge me over $360. I walked away.Reviewed 21 Dec 2020
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8.0
Pros:Our flight was changed to a later flight and SIXT was to be closed at that time. When I called ahead the agent went out of her way to set up a rental with Alamo, who would be available. She was so diligent, that I did not mind for the disruption. They earn big points for follow through in making sure we were taken care of.Cons:We would have liked to have rented from SIXT...Reviewed 30 Nov 2020
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2.8
Pros:There was no one at the desk. Walked out to the garage instead of the person helping me they sent me back inside. Moreover I didn’t get the size car I requested and the car has low tire pressure and need and oil change. Because we kept getting notifications on the dash.Reviewed 1 Nov 2020
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7.6
Cons:The drop off experience is unlike any other… No one greets you to check you back in. So that was a little weird. We weren’t sure what we were supposed to do.Reviewed 16 Oct 2020
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3.6
Pros:Car was decent.Cons:Returned 12 hours late and they basically doubled the price. Paid $400 up front for a week, returned a few hours late and saw ADDITIONAL $326 penalty charged to credit card.Reviewed 12 Sept 2020
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7.2
Pros:The staff at the Indianapolis airport was very good.Cons:I needed to return my car a day early. Once I made the reservation, I couldn't change it. Kayak sent me to Sixt; Sixt sent me back to Kayak. Eventually I found out the cost to amend the reservation was almost as much a day's rental. Next time I will go directly to another rental car company.Reviewed 8 Sept 2020
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