Book Thrifty car rentals at Austin Bergstrom Airport

Austin, TX, United States - Austin Bergstrom
1 Nov — 8 Nov
Austin, TX, United States - Austin Bergstrom
Mon 1/11
Noon
Mon 8/11
Noon
Driver's age:

Pros

"The to drive"(in 2376 reviews)
"."(in 959 reviews)
" rental facility was beautiful"(in 2339 reviews)

Cons

"The was awful."(in 203 reviews)
"Upon arrival they didn't have the ."(in 2245 reviews)
"Upon arrival they didn't have the ."(in 2178 reviews)

Reviews

Overall rating6.9 GoodBased on 115 reviews
Cleanliness
7.3
Comfort
7.2
Overall
6.7
Pick-up/Drop-off
6.7
Value for money
6.6

Recent reviews

Traveller rating
26
15
14
19
0
Find reviews that mention:
2.0
Never againCons:Despite the fact that my reservation was tied to my flight number and the flight was on time, the agent said they gave my car away five hours earlier. He refused to honor my reservation, and offered another car at three times the price. He was actually happy when I said no, and told me he hoped 20 more people didn't show up that afternoon. Luckily I was able to walk over to the National desk and rent a better car from someone who knows how to treat a customer. I know where to rent from now on.Reviewed 16 Sep. 2016
review fromkayak
2.0
Never even received my car. Terrible serviceCons:Our plane was delayed and because of that we missed our meet time by an hour for the rental car. When we approached with our reservation the man said, "sorry there aren't any more cars, you are late" as if we had any control over the situation. Because of Labor Day weekend and everything going on in Texas, every single dealership was out of cars. We were stuck at 9pm having to stay the night at a $150 hotel in Austin while we were already booked to stay in a hotel in Waco. The man was not helpful at all and said there was nothing we could do. We will never shop with Thrifty again.Reviewed 7 Sep. 2017
review fromkayak
7.2
Pros:Liked the price found on line. Liked that it was on-site at the airport and did not have an off-site location. Car rental facility was beautiful.Cons:Car interior was very stained, but that is o.k. just sad that people when they rent to not take better car of the fabric. My only real complaint was the $20.00 toll road charge add-on. I did not see that information anywhere when making the booking. I told the women at counter I would be only on 71 W and E and 183 N and South only as far as the arboretum area of AUS. She said 183 was a toll and I would have to pay the $20. In fact, I learned from residents of AUS that I was Not ever on a toll area of 183. So felt that was not a legitimate charge.Reviewed 16 Feb. 2016
review fromkayak
5.2
Pros:The car was clean but also Gas tank was not full at pick upCons:Be prepared to wait in line at the counter for at least an hour before getting your rental. Counter guy says we have a choice & we go out to get our car and we don’t have any selection. The staff outside did not provide us undivided attention & lacked customer service. The exit gate guy took our key fob and did not return it upon us leaving the gate. Luckily we figured out the fob was missing before leaving the premises & turned around. At return it seemed to be such a hassle to close out my rental due to agent nowhere to be found. I wanted to confirm my charges due to the horrible service at pick up and I had to take a picture on my phone from the guy’s tablet as a form of receipt. This location lacked customer service and coming from a formal rental car employee, I know what is expected from these people and traveling all day the last thing you want is a bad rental car experience.Reviewed 26 Nov. 2019
review fromkayak
7.6
Pros:Everyone was nice and the process was easyCons:I made the reservation on line (the mother) using my credit card. The confirmation said the driver would have to present license and credit card at pick up (which was going to be my adult son). When we picked the car up we were not allowed to do this without paying extra to have him be the driver. We were told because the reservation was in my name I had to be the first driver. If the on-line reservation would have stated this we would have had him make the reservation. Seems like you could have been more accommodating at the pick up time. Not sure why it makes a difference whose name is on the reservation.Reviewed 6 Jan. 2020
review fromkayak
4.0
Pros:staff was helpfulCons:When i got there they told me i couldn't use toll roads without paying $25 per toll to the car company. They didn't explain the return gas policy. I returned it just a few gallons short and they charged me for a whole tank of gas. They said if there is any gas short you get charged for a whole tank.Reviewed 3 Apr. 2019
review fromkayak
4.0
AustinCons:The car would not start on our second last day. We were stranded with 2 young children for nearly 3 hours. Then had to return the car to the airport agency for replacement total waste of time due to poor basic maintenance on the vehicle.Reviewed 24 Oct. 2017
review fromkayak
2.0
My car was cancelled when I got there cause my plane got in late!Pros:They offered me a smart car that could travel 15 miles and no room for anything or a seven passenger van! That I could not drive. Then they sent me to Payless. Also the price quoted was much higher with a $100 tax fee. It was as unpleasant as it gets - at least so far.Cons:Cancelation of my car for the weekend,and tricks on pricing. Internet says one price per day and then there is a $100 tax. I also didn't rent from Thrifty- so nothing to like.Reviewed 1 May 2017
review fromkayak
8.8
Cons:The Thrifty we at drop off said he would email the final receipt but I did not receive the final bill/receipt.Reviewed 12 May 2019
review fromkayak
8.0
Weekend in Austin reviewPros:Good quality car, very clean, easy to find locationCons:Price. Fees were not advertised and were enormous.Reviewed 14 Nov. 2016
review fromkayak
4.8
Cons:Upon return extremely hard to find entrance mayb due to construction...but the worst was no check in attendant, not in parking area...not at counter...early morning drop off is not clear...almost most our flight due to thisReviewed 25 Feb. 2019
review fromkayak
8.0
Pros:The staff was great.Reviewed 7 May 2019
review fromkayak

Thrifty car rentals near Austin Bergstrom Airport

3819 Presidentail Blvd, Thrifty car hires

Address

3819 Presidentail Blvd

Hours

Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59

Phone

+1 512 225 2815

Top tips for renting a car from Thrifty at Austin Bergstrom Airport

  • Intermediate hire cars from Thrifty at Austin Bergstrom Airport are around 46% cheaper than other car types, on average

FAQs about renting a car from Thrifty at Austin Bergstrom Airport

  • On average a hire car from Thrifty at Austin Bergstrom Airport costs $98 per day.

  • Intermediate (Hyundai Elantra or similar) is the most frequently booked hire car type from Thrifty at Austin Bergstrom Airport.

  • 3819 Presidentail Blvd is the closest Thrifty hire car location to Austin Bergstrom Airport. The telephone number for this location is +1 512 225 2815.

  • Yes