Book Thrifty car rentals at Reno Airport

Reviews

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Traveller rating

Excellent

33

Good

17

Okay

9

Mediocre

10

Poor

0

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6.0

Pros:Everything with the exception of below.Cons:Only two counters open and had to wait 45 minutes just to get to a counter.Reviewed 5 Dec. 2020

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2.0

Cons:I tried canceling this booking less than 24 hours after paying, due to the California wildfires. I was told I could cancel since it hadn’t been 24 hours yet, but weeks have gone by and not one worker is willing to help issue a refund...Reviewed 28 Sep. 2020

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7.2

Pros:The staff was friendly and the car was fineCons:Allow a customer to cancel a reservation that is no longer neededReviewed 21 Sep. 2020

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2.0

Cons:I booked and paid for this car. Had to change my trip due to COVID and could not change or modify do I lisf th Ed money I put down when I cancelled. In what way was this okay. Will NEVER NEVER NEVER book with Thrifty again. Money mongrels.Reviewed 16 Jul. 2020

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7.2

Cigarette smokeCons:This car drunk of cigarette smoke to the point where I had to open the windows to not feel sick. I thought I must have missed a selection box for smoking or non-smoking, so we didn't return the car and ask for another one at the time of pick up. However, at the time of drop off we spoke to Thrifty about it, since we learned that they have s no-smoking policy in their cars, and they gave us a free day of rental. The moral of the story is that if you are given a car that smells like cigarette smoke, go immediately back to the counter and ask for another car.Reviewed 31 May 2016

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10.0

Pros:friendly staff, easy pick upReviewed 14 Jul. 2020

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4.0

Pros:Better mileage than expectedCons:Pick up: disaster. Despite having RESERVED a mini-van class car, there was none available when I arrived. What's the point of a reservation? Instead they "upgraded" me to a CRV, which has half the storage space. Extremely unhappy because I planned to move across the country in the larger car, not a tiny CRV.Reviewed 6 Dec. 2020

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4.4

Cons:The heat in the car barely worked. I’d occasionally get a draft of warm air. The attendant who received the car when I returned it even said the heater didn’t work. I also couldn’t get a straight answer from anyone when I called about being able to return the car before 6am. When I pulled up at 530 to wait, the attendant at Hertz said she could take the car. Better communication by phone would’ve been appreciated. And nobody told me just go into the parking garage and take the car. I expected there to be some vehicle check out process where I looked the car over for damage before leaving as I have with other rental companies.Reviewed 27 Nov. 2019

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2.0

Pros:Nothing to be honest. Line to check out was terribly long and the condition of the car they gave us was disgusting. Don’t waste your money with this rental company.Cons:Condition of the car was disgusting. Brown stains coated the inside of the seats and ceiling. There was a burned hole in the driver’s seat. We tried to talk with someone about getting a different car and they told us there wasn’t anything they could do.Reviewed 4 Jul. 2021

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4.0

Cons:They should’ve had the vehicle I signed up for in advance ready and available for me. Also there were too many add on fees when I arrived to pick up vehicle.Reviewed 14 Jun. 2021

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7.6

Pros:We were quoted and paid for a mid size care (their choice) However, when we got to the rental place we were told all they had for us was a huge 5 seat truck. We had to pay quite a bit more to get a car on top of what we had already paid.Cons:Funny that for the discount price we had secured , the only thing we could get was a huge truck. They said that was the only vehicle they would give us to honor the price we had been quoted. Obviously this was a ploy to get more money. We had to double the price in order to get a car.Reviewed 18 Jul. 2019

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2.0

Pros:There was a defect in the rental car maintenance. Gasoline filler port and gasoline tank are not connected. Calling the car rental company and the police to solve it is ruining the trip. I'm really upset.Cons:There was a defect in the rental car maintenance. Gasoline filler port and gasoline tank are not connected. Calling the car rental company and the police to solve it is ruining the trip. I'm really upset.Reviewed 4 Sep. 2019

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• 7.6 /10Dollar Hire Cars at RNO
• 7.7 /10Hertz Hire Cars at RNO
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• How much does it cost to hire a car from Thrifty at Reno Airport?

  On average a hire car from Thrifty at Reno Airport costs $49 per day.

• What is the most popular hire car from Thrifty at Reno Airport?

  Intermediate (Hyundai Elantra or similar) is the most frequently booked hire car type from Thrifty at Reno Airport.

• Where can I find Thrifty hire cars at Reno Airport?

  2001 East Plumb Lane is the closest Thrifty hire car location to Reno Airport. The telephone number for this location is +1 877 283 0898.

• Does Thrifty offer shuttle or airport pick-up services from Reno Airport (RNO)?

  Yes