Book Payless car rentals at Reno Airport

Reno, NV, United States - Reno
1 Nov — 8 Nov
Reno, NV, United States - Reno
Mon 1/11
Noon
Mon 8/11
Noon
Driver's age:

Pros

" for what we needed."(in 1903 reviews)
"f, fast service.""(in 630 reviews)
"Very ."(in 641 reviews)

Cons

"my rental ."(in 2216 reviews)
"my rental was NOT clean."(in 2308 reviews)
"my rental was NOT clean."(in 2293 reviews)

Reviews

Overall rating7.8 GoodBased on 171 reviews
Cleanliness
8.0
Comfort
7.9
Overall
7.8
Pick-up/Drop-off
7.6
Value for money
7.9

Recent reviews

Traveller rating
52
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Find reviews that mention:
3.6
Description lied. Not on site at terminal.Cons:I specifically booked this rental which was a few dollars more than others because the description indicated the car could be picked up at the terminal. However, Payless was one of the only companies not on site at the terminal. We ended up waiting about 20 minutes for a shuttle which ended up being a 15 passenger van that everyone was crammed into. Once we got to the rental facility the process was relatively quick but I was rather disappointed by the car which was an older model Impala with 40k miles, paint damage, and manual door locks. I will be going with one of the major national brands in the future.Reviewed 24 Oct. 2016
review fromkayak
2.0
Pros:They didn’t have an employee at the counter. 50 people didn’t get their cars. Sent to Avis and Budget for cars, or to other vendors. They are involved in a bait and switch.Cons:Avoid them completely.Reviewed 20 Mar. 2021
review fromkayak
2.0
Never againCons:I rarely write reviews, but my experience was so terrible I feel obligated. I reserved a car with a planned pick up time of 11pm. My flight landed at 11 and the desk was in the terminal. Made it to the counter by 11:20 to find a sign stating that they were closed, with a phone number to call between the hours of 4am and 11pm for assistance. This clearly wasn't going to be useful to me, but I tried calling anyway with no answer. I was left without a car for my 50 minute commute and the other rental counters had limited availabilities and/or no price matching. This was such an inconvenience and was exacerbated by the fact that it was late and I was traveling alone. They should have never given the option for an 11pm pick up time if they intended to close at 11. I will never rent from this company again.Reviewed 15 Aug. 2016
review fromkayak
10.0
Pros:The price was the best, shuttle arrived in a timely manner plus their facility is about 5 minutes from the Reno airport! So worth the cost savings from those other guys! The driver was very nice & the shuttle was warm. When I was dropped off, in front of my car, the heater was on so I didn't have to get into a frozen car! I really appreciated that! The driver directed me to the freeway ramp which was sweet. When I dropped the car off the same driver greeted me to drive back to the airport. I was there for my brothers funeral & he remembered...The cost of the rental was the best deal the customer service was great. I would rent from Payless again in aReviewed 13 Dec. 2018
review fromkayak
2.0
Pros:I can’t rate a company for which I never received a car fromCons:Everything. Starting with being present to provide the car in which I reserved instead of sending me on a wild goose chase to another company to have it fulfilled.Reviewed 25 May 2021
review fromkayak
6.0
Pros:Loved the car!Cons:Customer service was not very good, including the van driver who did not help me get into the van.Reviewed 24 Aug. 2016
review fromkayak
6.0
Pros:Good price. Problem was they rented me a front wheel drive car to go into the mountains in February. I was sliding around quite a bit and with the 'anti slip' feature almost got stuck a couple of times. Unfortunately on the last night there was a winter storm and I could no longer drive the car.Cons:When I had to call road side assistance several times to setup a tow I really had some bad experiences with their customer service. There was no empathy for my situation and if I didn't call back several times the car would still be in the garage...Reviewed 27 Feb. 2019
review fromkayak
5.2
Overall Mediocre, would not recommend.Pros:Had to book a car last minute and this was the best price. Staff was helpful and friendly. Close location to airport, car ran fine and without issue (Kia Rio).Cons:Car smelled like they tried too hard to hide a previously smoked-in smell, dirty car outside and inside.Reviewed 14 Jan. 2017
review fromkayak
10.0
Pros:Friendly staff, fast serviceCons:NothingReviewed 10 Jul. 2019
review fromkayak
4.8
Airport Terminal?!?!?!Cons:One of the pieces of information that I like is to know that the car is on airport and that I don't have to take a shuttle. Well this Payless at Reno Airport says its on airport but its not, as told to me by the agent, "the counter is in the airport." Well that's not what on airport means. There are other rental car companies that are. This is false advertising and should be stopped.Reviewed 22 Mar. 2017
review fromkayak
10.0
Fast pickup and easy checkoutCons:Customer service rep was dressed very unprofessionally.Reviewed 4 Jul. 2017
review fromkayak
7.6
Pros:Rental cost was reasonable.Cons:Pickup/dropoff point is off airport, though pretty close so not much of an issue. Windows on car had many water spots.Reviewed 1 Nov. 2017
review fromkayak

Payless car rentals near Reno Airport

1395 Airmotive Way, Payless car hires

Address

1395 Airmotive Way

Hours

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00

Phone

+1 775 324 0164

Top tips for renting a car from Payless at Reno Airport

  • 25% of our users found hire cars from Payless at Reno Airport for $28 or less
  • Full-size hire cars from Payless at Reno Airport are around 21% cheaper than other car types, on average

FAQs about renting a car from Payless at Reno Airport

  • On average a hire car from Payless at Reno Airport costs $49 per day.

  • Standard (Nissan Frontier or similar) is the most frequently booked hire car type from Payless at Reno Airport.

  • 1395 Airmotive Way is the closest Payless hire car location to Reno Airport. The telephone number for this location is +1 775 324 0164.

  • Yes