Book Thrifty car rentals at Salt Lake City Airport

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10.0

Pros:Everything was easyReviewed 19 Aug. 2020

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3.6

Cons:First, I couldn't get the car I reserved, the employee did not care and they over charged me for the car as I had booked a premium car and did not get it. Second, once we found the car, when we opened the doors, all we could smell was cigarettes, and there were ashes, food crumbs, dirt and greasy door handles. Filthy car, we pulled out our own cleaning supplies to clean it. Third, we complained to one of the employees, and they acted like they did not understand English. I will never use them again.Reviewed 8 Nov. 2020

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6.4

Pros:Vehicle had plenty of room. Easy pick up and drop off. Price was good.Cons:Interior smelled bad, when we could crack open the windows it would be fine. They told us they do NOT recognize the extra insurance I purchased while making my reservation. That made my trip a bit uneasy because I was Worried about not being covered properly even though I purchased extra insurance through Kayak site. Front tire low, kept getting warning signal and oil check light would come on. They also said we had to provide a receipt from where we last filled the tank and it had to be within 10 miles of drop off.........that was new never heard that before.Reviewed 9 Oct. 2018

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6.0

Pros:The pick up at the SLC airport was horrible as I had to wait in line for over an hour to pick up the car. There was only 1 staff member for Thrifty and on 1 staff member for Dollar which made the entire process VERY slow. On the other hand the drop off at LAX was VERY easy/excellent, and a service representative came right over and checked me and the car out.Cons:There could have been more service representatives at the rental counter to make it so that so many people did not have to wait over an hour to pick up their car. Everyone was complaining regarding the lack of service representatives at the rental counter.Reviewed 26 Mar. 2021

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8.8

Pros:Super helpful staff in both locations. Great minivan with crazy good gas mileage.Cons:The surcharge for 3 extra hours was pricey.Reviewed 28 Aug. 2020

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8.0

Pros:The staff was friendly, the new terminal in SLC is gorgeous, but as a caution there seems to be no carts anywhere. Keep your eye open as they are clearly a commodity! Car was nice, albeit not what I booked, and very clean. Check out/in was super speedy.Cons:Very long lines and wait as Dollar and Thrifty counters were handled by the same desk, and classic bait and switch on the car booked and what we received. I know that it's not guaranteed, but I wouldn't even put the two cars in the same class. I was told I could upgrade for "not much more per day" but it was nearly double which is pretty laughable.Reviewed 9 Nov. 2020

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2.0

Pros:The staff was not there even though I gave our flight arrival time and the business hours said they would be there till 1 am. We arrived at 11pm. We ended up renting from another company.Cons:It could have been better if the business was own for the hours it says they are. If your arrival time does not fit in their hours of business, the online program needs to not let you put that time in.Reviewed 15 Apr. 2020

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6.0

Cons:Waited over 30 minutes for car. Bait and switched me to an upgrade. I realized when I got to the Thrifty parking garage that they didn’t have a mid size SUV anyway, so upgrade ($140) should have been on Thrifty. Buyer beware-not what I would call good business practice.Reviewed 2 Mar. 2021

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2.0

Cons:Huge line at airport and only one person working who was in no hurry. I waited longer in line than my flight was. Car was dirty. Obviously not even cleaned out .Reviewed 3 Mar. 2021

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9.2

Pros:Staff very friendly both at answering questions at pickup and return was easyReviewed 8 Aug. 2020

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10.0

Cons:Exterior of car wasn't very clean.Reviewed 20 Jul. 2020

review from

2.0

Pros:The price of the rental was good but they made the process of picking up the car such a nightmare that I walked away from the counter without no car.Cons:Understand their own policies and procedures. I had my credit card stolen and had not yet received the replacement so I was forced and to use a debit card for the rental. I know this is not preferred but it is acceptable according to their web site so long as I agreed to pay a deposit with the debit card prior taking the car. The counter person said that I needed to forms of ID (my fault for forgetting the second ID) and after I had my family drove 20 minutes to bring the second ID to me I was told that I also needed a airline ticket stub demontraing a return flight. Kind of a hard thing to do when I live in the city where I was planning on renting the car. I then called their customer support line and after waiting 25 min on hold I was given a rep who let me explain the problem and then put me on hold. After coming back on the line he asked me a second time how he could help me like he forgot our entire conversation. This happened a total of three time. I would explain the situation get put on hold and when the rep returned to the call asked how he could help me. I finally asked for a manager and was told they were busy and then after a fourth hold I was told that they were all gone. Then hold again for another ten minutes and then they dropped my call. If it hadn't happened to me I wouldn't believe it. I will never use Thrifty again and will recommend the same to my company.Reviewed 24 May 2020

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• How much does it cost to hire a car from Thrifty at Salt Lake City Airport?

  On average a hire car from Thrifty at Salt Lake City Airport costs $72 per day.

• What is the most popular hire car from Thrifty at Salt Lake City Airport?

  Intermediate (Ford Escape or similar) is the most frequently booked hire car type from Thrifty at Salt Lake City Airport.

• Where can I find Thrifty hire cars at Salt Lake City Airport?

  776 North Terminal Drive is the closest Thrifty hire car location to Salt Lake City Airport. The telephone number for this location is +1 877 283 0898.

• Does Thrifty offer shuttle or airport pick-up services from Salt Lake City Airport (SLC)?

  Yes