Book Ace car rentals at Las Vegas McCarran Airport

Reviews

Recent reviews

Traveller rating

Excellent

55

Good

53

Okay

76

Mediocre

147

Poor

0

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car was cleancustomer service

get the careven though

car availablenever rent

shuttle from the airportcredit card

great priceper day

car insurancecar was dirty

friendly staff

6.0

Pros:I would have loved the vehicle had the wheel bearing not been goin g out ..otherwise it was alrightCons:Available vehicles & customer reps to service customersReviewed 24 Jul. 2020

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8.0

Wasn't sure about them...pleasantly surprised!Pros:They gave us a free upgrade...to a compact SUV. Very nice car. And gas was full. Shuttle service was great and drop off was super simple too.Cons:The line/wait time to get my car was a bit long...there were 2 representatives at first, then one went on break...leaving 6 people standing in line longer than needed...however that rep. Was SUPER nice and helpful...so she was the saving grace.Reviewed 4 Mar. 2018

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10.0

Came in late - car was waiting for mePros:the detailed explanation and warm carCons:cost more than quotedReviewed 12 Dec. 2017

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4.0

Cons:It shouldn't of took 2.5 hours for us to get from the rental car place to ace. You need more shuttles. We also weren't aware we had to take a 2nd shuttle just to get to ACE. So inconvenient and interrupted Part of our trip.Reviewed 17 Mar. 2021

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2.0

Pros:No helpful.Cons:Have a better comunication.Reviewed 2 Dec. 2020

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2.0

Cons:It could've been better if I got the price that was quoted online. My online quote was $208.34, after leaving the office, I was charged $760.71. I was charged $300 for a deposit and only received back $245.95 out of the $300. Also, my husband got suckered into purchasing Optional Loss Damage Waiver which cost $209.65, more than what the rental was. After calling to cancel, we kept playing phone tag and eventually was charged for a service that we did not need!!! The Mercedes van was dirty both inside and out and there were scratches and dents on the vehicle. The car lot is far from the airport and we had to wait for about 20 minutes for a shuttle. I wouldn't mind the wait if we weren't freezing outside. The lot looks pretty ghetto and the cars are exposed to the elements and not in a covered garage. I initially went with this company because the price was right, but after our experience, I will not rent thru them again.Reviewed 12 Feb. 2021

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6.0

Cons:Weird location but good priceReviewed 31 Jan. 2021

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4.0

Pros:Nothing in particularCons:Overall organization, professionalism and customer service. I was told my rental was “already picked up” turns out they gave it to the wrong customer. After waiting, I was told I’d be given a brand new upgrade, however I was given the same class/style of vehicle and there was a hole in the front passenger seat.Reviewed 2 Feb. 2021

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8.0

Cons:When booking this vehicle with ACE nothing in the contract stated there was a 300.00 hold fee placed on my account. Upon arrival I was informed of said fee. After returning the car I have to now wait 7 to 10 business for the money to be refunded.Reviewed 16 Feb. 2021

review from

2.0

Pros:Car was nice. However it spelled like smoke badly which made us drive everywhere with the windows down.Cons:Everything. Honestly haven’t had a worse experience renting a car. Felt scammed and pressured to purchase their add on insurance when I repeatedly told them I wasn’t interested he put it in anyway and said the prompt would explain my questions and would allow me to back out the transaction. Never happened. I ended up signing and paying for something I refused. The only reason why I still ended up signing is the line was long and my kids were hungry since we had to take two shuttles just to get to the rental car agency only to wait in line forever. Will never rent from ACE again and plan on writing a letter to the company.Reviewed 20 Feb. 2021

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8.0

Cons:Service was curtious and friendly. It was nice renting from a place without the lines and crowds.Reviewed 16 Apr. 2016

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2.0

worst car rental ever!Pros:NothongCons:The location was obscure and shady, dirty, unorganozed. Staff was rude. The sign was even temporary. We had to show two utility bills and a bank statement to rent a car. Then they made us upgrade $100 for insirance even though we were covered from both the credit card and our car insurance company. Had to wait for cars as they had no inventory and then when they arrived, they were filthy. Total scam.Reviewed 21 Jul. 2018

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• How much does it cost to hire a car from Ace at Las Vegas McCarran Airport?

  On average a hire car from Ace at Las Vegas McCarran Airport costs $71 per day.

• What is the most popular hire car from Ace at Las Vegas McCarran Airport?

  Intermediate (Hyundai Accent or similar) is the most frequently booked hire car type from Ace at Las Vegas McCarran Airport.

• Where can I find Ace hire cars at Las Vegas McCarran Airport?

  8755 S Las Vegas Blvd is the closest Ace hire car location to Las Vegas McCarran Airport. The telephone number for this location is +1 877 247 3362.

• Does Ace offer shuttle or airport pick-up services from Las Vegas McCarran Airport (LAS)?

  Yes