Book Ace car rentals at London Heathrow Airport

London, United Kingdom - Heathrow
29 Jun — 6 Jul
London, United Kingdom - Heathrow
Tue 29/6
Noon
Tue 6/7
Noon
Driver's age:

Pros

"r, good condition""(in 621 reviews)
"We got a great ."(in 610 reviews)
"We got a great ."(in 606 reviews)

Cons

" to the car park."(in 410 reviews)
"Shuttle to the park."(in 895 reviews)
"Shuttle to the park."(in 862 reviews)

Reviews

Overall rating4.2 OkayBased on 30 reviews
Cleanliness
4.2
Comfort
4.2
Overall
4.2
Pick-up/Drop-off
4.2
Value for money
4.2

Recent reviews

Traveller rating
3
4
6
17
0
Find reviews that mention:
5.6
feel cheated. The insurance was 3 as much as the rental. I paid for a gpsPros:Not updated. Ibwas charge dReviewed 5 Jul. 2017
review fromkayak
7.6
What's up with the metal posts at the rental car entranceCons:It's an unnerving begin and end to the rental -- two posts positioned at the entrance and exit, so close together that the driver must use extreme caution to avoid scraping them on the way in and out. Lots of paint scrapes indicate that many did not succeed. Also not thrilled about the bus connection to the airport -- 5 GBP per person although refunds were provided if you were aware of how to get it (buy pass from hotel concierge, then go back to rental desk and request refund). That being said the car was fine and I did take the unlimited mileage option for an additional 15 GBP per day, which also got me an automatic shift with nav. Overall a good experience but important to familiarize with the gotchas as is so common in the UK.Reviewed 21 Jul. 2017
review fromkayak
2.0
Cons:The rental said pick up in heathrow airport and then was at the holiday inn that was very far from airport then after many attempts to call they finally answered so i cancel the reservation and they didn't refund my money back not using kayak again or that ace agencyReviewed 21 Mar. 2017
review fromkayak
7.2
Pros:The face-to-face service was good.Cons:Finding out that ACE trades as Green Motion in the UK doesn't help. Also, trying to find the LHR Hoppa was nigh on impossible, and we didn;t get refunded the bus fare. Green Motion's operation need serious updating (a lot of physical paperwork involved).Reviewed 22 May 2017
review fromkayak
3.6
Cons:The car I requested was not available, the insurance I prepaid I was told was not god enough. I had to pay an extra 350GBP on pick upReviewed 11 Feb. 2020
review fromkayak
6.8
Pros:Clean new car.Cons:More information about the true costs incurred with the rental (e.g. insurance, milage).Reviewed 8 Sep. 2019
review fromkayak
2.0
Cons:When I attempted to take the shuttle to Ace at London Heathrow I was told there was a 5 pound charge per person to ride the shuttle. This is unacceptable. I did not pick up the car. I rented from Sixt which was excellentReviewed 15 Jun. 2017
review fromkayak
2.8
Pros:Very confusing process. Ended up paying triple of what I thought I was going to. I would suggest a more reputable brand. Might cost more on paper but not worth the headache of this rental experience.Cons:Shuttle to the car park. Clear terms and conditions.Reviewed 13 Mar. 2020
review fromkayak
2.0
Cons:Terrible incompetent serviceReviewed 9 Sep. 2018
review fromkayak
2.0
FraudCons:Upon car collection, staff Costa pointed out a little dent on the side and a scratch. Costa told me a scratch 1.5mm deep is considered a damage. I was immediately thankful that he had done so. What I didn't know is that he did not indicate that scratch in the form he asked me to sign. I had trusted him and signed in good faith. On returning the car, another staff Aniesh (not sure about his name) scrutinised that car under direct sun ray, saw that scratch and accused me of causing it. I denied it. I reasoned by relating about the "1.5mm-deep scratch" conversation I had with Costa. When we asked Costa, Costa denied and claimed that I had scrutinised the car for "30 minutes" that it was fine without scratch before driving away. This is untrue. I did not scrutinise the car. Absolutely not for 30min. My whatsapp conversations revealed I was rushing for my family at the airport and gave them a ten minute waiting gap upon car collection. Under duress I had no choice but to pay for the charge under duress as I had a plane to catch and time was running out. I am such an easy target. Unjustifiable terms For that frivolous faint scratch, I am charged me 324 pounds! Is this amount justifiable? Business Model? What kind of a policy is this for a car company wishing to build itself on good long term reputation? Why would Costa not indicate the scratch on my form and why would he lie? Philosophically, there's no reasonable explanation except that fraud or ill-will is intendedReviewed 17 Apr. 2017
review fromkayak
10.0
Quick and convenientPros:1. Service was excellent 2. Car selection and offer was superb 3. Access from LHR is not bad at all. Curbside pick up for the H51 bus and it's about a 7 min ride to the Holiday Inn M4J4 which is on the ground level as soon as you depart customs. 4. Drop off is very easy access off the motorway and the bus to drop off at the terminal is at the hotel, therefore you can have a cup of tea or coffee before getting to the terminalReviewed 6 Mar. 2017
review fromkayak
4.0
Pros:The car was fineCons:Did not accept American Express which meant I had to use another credit card. This would not normally be a big deal but I therefore didn't have rental insurance which I had to pay £60 for.Reviewed 4 Apr. 2017
review fromkayak

Ace car rentals near London Heathrow Airport

Holiday Inn M4J4, Ace car hires

Address

Holiday Inn M4J4

Hours

Monday07:00 - 19:00
Tuesday07:00 - 19:00
Wednesday07:00 - 19:00
Thursday07:00 - 19:00
Friday07:00 - 19:00
Saturday07:00 - 19:00
Sunday07:00 - 19:00

Phone

+44 20 8619 7000

Top tips for renting a car from Ace at London Heathrow Airport

  • 25% of our users found hire cars from Ace at London Heathrow Airport for $19 or less
  • Economy hire cars from Ace at London Heathrow Airport are around 85% cheaper than other car types, on average

FAQs about renting a car from Ace at London Heathrow Airport

  • On average a hire car from Ace at London Heathrow Airport costs $35 per day.

  • Supplier choice (Class Special Car or similar) is the most frequently booked hire car type from Ace at London Heathrow Airport.

  • Holiday Inn M4J4 is the closest Ace hire car location to London Heathrow Airport. The telephone number for this location is +44 20 8619 7000.

  • Yes