Book Ace car rentals at London Heathrow Airport

London, United Kingdom - Heathrow
28 Oct — 4 Nov
London, United Kingdom - Heathrow
Thu 28/10
Noon
Thu 4/11
Noon
Driver's age:

Pros

"r, good condition""(in 621 reviews)
"We got a great ."(in 610 reviews)
"We got a great ."(in 606 reviews)

Cons

" to the car park."(in 410 reviews)
"Shuttle to the park."(in 895 reviews)
"Shuttle to the park."(in 862 reviews)

Reviews

Overall rating4.3 OkayBased on 33 reviews
Cleanliness
5.4
Comfort
5.2
Overall
3.8
Pick-up/Drop-off
3.6
Value for money
3.8

Recent reviews

Traveller rating
3
4
6
17
0
Find reviews that mention:
7.6
What's up with the metal posts at the rental car entranceCons:It's an unnerving begin and end to the rental -- two posts positioned at the entrance and exit, so close together that the driver must use extreme caution to avoid scraping them on the way in and out. Lots of paint scrapes indicate that many did not succeed. Also not thrilled about the bus connection to the airport -- 5 GBP per person although refunds were provided if you were aware of how to get it (buy pass from hotel concierge, then go back to rental desk and request refund). That being said the car was fine and I did take the unlimited mileage option for an additional 15 GBP per day, which also got me an automatic shift with nav. Overall a good experience but important to familiarize with the gotchas as is so common in the UK.Reviewed 21 Jul. 2017
review fromkayak
3.6
Cons:The car I requested was not available, the insurance I prepaid I was told was not god enough. I had to pay an extra 350GBP on pick upReviewed 11 Feb. 2020
review fromkayak
4.4
TerriblePros:Nice car, good condition.Cons:First off, you have to take the "hotel hoppa" public bus, the h1, to get to the hotel where this location is - while the other rental companies have shuttles. The h1 costs 5 pounds each way for a short 15 minute ride. When I returned the car there was a 1-2mm speck of paint damage on the driver side door which I did not create and was likely caused by natural wear and tear. The company charged me 96 GBP ($126) for this "damage" even though it is nearly impossible to see with the naked eye. Will never use green motion again.Reviewed 3 May 2017
review fromkayak
2.8
Beware if you’re going overseasPros:I expected to go to an Ace car rental when I landed in London because that’s how I booked it on Kayak. Not so. Their affiliate is Green Motion over there, which is located in a hotel, not at Heathrow. That’s when all the extra charges started. I knew I’d have to purchase insurance extra but not that I’d have to pay a hefty price for an upgrade because the car they gave me was a clown car. Then there was the fee for mileage and when we returned the car a valet fee. My $450 deal turned into a $2300 nightmare. Don’t do it! We’ve rented from Eurocrats in the past and will use them in the future. Green Motion sucks.Cons:All the extra added hidden fees made this super expensive. The customer service upon return was horrible as well. We even returned the car a day early with no discount whatsoever.Reviewed 6 Jun. 2018
review fromkayak
8.4
Cons:Had a previous poor experience with Green Motion. MUCH better this time. Smooth transaction, nice clean car, timely in and out. Very goodReviewed 5 Jun. 2019
review fromkayak
2.0
They are a unethical company!!Pros:Unfortunately nothingCons:Please do not use this company, when we arrived it were told greenmotion was the company we rented from, not Ace. They were aggressive selling insurance on the front on, actually that seemed to be their number on objective. On return there was a flat tire that my wife needed to fix with a kit, there was no spare. They added a tire (358 GBP) and a Kit ($400 GBP) to our bill. What an unethical and shady company. DO NOT RENT A CAR FROM THEM.Reviewed 3 Apr. 2018
review fromkayak
2.0
Cons:When I attempted to take the shuttle to Ace at London Heathrow I was told there was a 5 pound charge per person to ride the shuttle. This is unacceptable. I did not pick up the car. I rented from Sixt which was excellentReviewed 15 Jun. 2017
review fromkayak
4.0
Pros:The car was fineCons:Did not accept American Express which meant I had to use another credit card. This would not normally be a big deal but I therefore didn't have rental insurance which I had to pay £60 for.Reviewed 4 Apr. 2017
review fromkayak
2.0
Pros:Ease of reservationCons:The reservation was not honored. It turns out that the rental place is contracted by ACE and is terrible. On the website there was no mention that American Express is not accepted. I was told at the location creating a problem because I didn't have my VUSA card with me.Reviewed 20 Dec. 2016
review fromkayak
2.0
Cons:There is not a normal car shuttle and the Hopper would not take me to pick up car....you have to 6lb for Hopper. The rental place is impossible to find because it’s not called Ace.Reviewed 8 Jul. 2019
review fromkayak
10.0
Quick and convenientPros:1. Service was excellent 2. Car selection and offer was superb 3. Access from LHR is not bad at all. Curbside pick up for the H51 bus and it's about a 7 min ride to the Holiday Inn M4J4 which is on the ground level as soon as you depart customs. 4. Drop off is very easy access off the motorway and the bus to drop off at the terminal is at the hotel, therefore you can have a cup of tea or coffee before getting to the terminalReviewed 6 Mar. 2017
review fromkayak
4.8
MediocreCons:There is no free shuttle to and from airport During dropoff, the guy was impatient to drive the car away. I was getting my things from the boot and he kept asking whether I was done. After drop off, I wanted to take the shuttle to airport. Unfortunately I have no small change to pay the shuttle. I went to the car rental counter for small change. I told them clearly that I am a customer and just dropoff my car and I need some small change for the shuttle. The refuse to help. So pathetic.Reviewed 19 Jul. 2017
review fromkayak

Ace car rentals near London Heathrow Airport

Holiday Inn M4J4, Ace car hires

Address

Holiday Inn M4J4

Hours

Monday07:00 - 19:00
Tuesday07:00 - 19:00
Wednesday07:00 - 19:00
Thursday07:00 - 19:00
Friday07:00 - 19:00
Saturday07:00 - 19:00
Sunday07:00 - 19:00

Phone

+44 20 8619 7000

Top tips for renting a car from Ace at London Heathrow Airport

  • 25% of our users found hire cars from Ace at London Heathrow Airport for $19 or less
  • Mini hire cars from Ace at London Heathrow Airport are around -7% cheaper than other car types, on average

FAQs about renting a car from Ace at London Heathrow Airport

  • On average a hire car from Ace at London Heathrow Airport costs $35 per day.

  • Supplier choice (Class Special Car or similar) is the most frequently booked hire car type from Ace at London Heathrow Airport.

  • Holiday Inn M4J4 is the closest Ace hire car location to London Heathrow Airport. The telephone number for this location is +44 20 8619 7000.

  • Yes