Book Dollar hire cars in San Juan

San Juan, Puerto Rico
28 Sep — 5 Oct
San Juan, Puerto Rico
Tue 28/9
Noon
Tue 5/10
Noon
Driver's age:

Pros

" and accommodating."(in 1049 reviews)
"We had a ."(in 361 reviews)
" was friendly and helpful"(in 389 reviews)

Cons

"I will dollar again."(in 256 reviews)
"The was bad."(in 326 reviews)
"The conditions were terrible."(in 2963 reviews)

Reviews for Dollar in San Juan

Overall rating5.4 OkayBased on 228 reviews
Cleanliness
6.0
Comfort
5.9
Overall
5.2
Pick-up/Drop-off
5.2
Value for money
5.0

Recent reviews

Traveller rating
26
10
7
14
0
Find reviews that mention:
10.0
Cons:it's confusing because the dollar store is not at the airport and you have to be picked up by a shuttle. the shuttle is not marked dollar it's marked with a sunshine face from a 3rd party they should tell you that in the confirmation. shuttle driver was great just a small thing.Reviewed 17 Dec. 2020
review fromkayak
4.4
Cons:It felt as if I was being ripped off. First my total was way off from the reservation I made through Kayak. Originally the quote was for $68.86, but when I got to the desk they told me it was going to be $108. How was the quote $40 off?! The agent at the desk kept trying to push the company’s insurance when I kept telling her that I will not be needing it. She made me show her proof of my insurance policy..which is that first time that’s ever been asked of me. Then came the toll pass rental, which I turned down as well. The attendant seemed upset and was very short with me. It put a damper on the start of my family’s vacation. I definitely won’t be using Dollar for future trips.Reviewed 4 Oct. 2019
review fromkayak
10.0
Pros:The gentleman Pelegrin was great. Gave me suggestions and set me up with a better car. Great service.Cons:For my experience, it went smooth. Just have patience when dealing with anyone cause anything could happen.Reviewed 8 Feb. 2021
review fromkayak
3.6
Pros:Shuttle wait was very long, I waited for 48 minutes The totally price when I book was $46 or $56 whn arrived there it went up to $146 that’s just insane minding that I already purchased insurance online. So plus insurance I spent a total of $200 something for something that claimed to be $46... stop advertising liesCons:Be honest and learn time management.Reviewed 29 Jul. 2020
review fromkayak
2.0
Pros:Nada, la persona que me atendio nunca habia visto mi tarjeta de credito de Jetblue de Banco Popular de Puerto Rico y no querian aceptar el seguro que la misma tiene.Cons:Oriental a los empleados soobre los seguros que tienen las tarjetas de credito ya que nunca habia tenido problemas en alquiler de auto.Reviewed 24 Aug. 2020
review fromkayak
10.0
Pros:Everyone was nice and super easy! Car was new and very clean. No Problems at all. The shuttle runs constantly as well so there was barley a wait for it.Cons:Honestly, everything was perfect for us !Reviewed 1 Mar. 2021
review fromkayak
4.0
Pros:They had the car in stock. They had good Covid 19 protocolsCons:There is a lot that could have been improved. First off, it was unclear that this location was not inside the airport. We had to take a shuttle there. The shuttle pickup location as well as not very well demarcated. We had to ask around and be guided appropriately. Waiting for the shuttle and taking the shuttle over added about 40 minutes. When we got there, there were three people in line before me but it still took at least half an hour to 45 minutes since there was only one person working the desk. When I got to the desk, the tenant told me that the online price which states includes all taxes and fees, did not include local fees and so I had to pay another $30 beyond what I had already agreed for. Although this may not seem like much, it was 40% more than I had booked for.Reviewed 1 Mar. 2021
review fromkayak
10.0
Pros:Yes. Great service..Reviewed 3 Mar. 2021
review fromkayak
10.0
Pros:GoodCons:GoodReviewed 8 Nov. 2020
review fromkayak
2.0
Bad car assistantPros:The car needed a jump start and when I called the company after hours they told me I didn't pay for road side assistance which by the way I was offered to pay for ez pass extra insurance and even fuel refill but something as important as road assistance it wasn't offered at all. When I called after hours, I was told it will cost me 200 dollars or to wait for the next day and call a closer office in Isabella saying it would be a bit cheaper. Eventually because I couldn't wait till the next day, I had payed a guy 25 dollars to jump start it. I do believe it was their responsibility to help me at that moment or to acknowledge their mistake or return the 25 dollars in some wayReviewed 7 Jan. 2017
review fromkayak
6.4
Two-day RentalPros:Nice small SUV. Friendly shuttle drivers.Cons:Front counter tried to give me a smaller car claiming that Kayak made a mistake in describing category. After arguing a little, he gave me a small SUV (they were out of full size cars). During pick up, I mentioned that the front tire needed air. The representative asked if the tire pressure monitoring system light was on and it wasn't so he dismissed my assertion. I pressed and he asked me to take all the luggage off the car so he could take the car to the back and check. I caved in for lack of time but stopped at a nearby gas station- added about 9 PSI.Reviewed 18 Jul. 2016
review fromkayak
10.0
Pros:Staff was very helpful and process was fast. Car was practically brand new with very few miles.Reviewed 31 Dec. 2020
review fromkayak

Where can I find Dollar hire cars in San Juan?

Marginal Los Angeles, Dollar car hires

Address

Marginal Los Angeles

Hours

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Phone

+1 787 791 5500

Address

Km 10.3 Baldorioty De Castro

Hours

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Phone

+1 787 791 5500

Address

600 Avenida

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00

Phone

+1 787 720 5000

Good to know

Most popular location

Marginal Los Angeles

Most popular car type

Intermediate

FAQs about hiring a car from Dollar in San Juan

  • Intermediate (Toyota RAV4 or similar) is the most frequently booked car hire type from Dollar in San Juan.

  • Dollar has 3 car hire locations in San Juan. Take a look at our Dollar hire location map to find the best car hires near you.

  • Yes

  • Yes