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10.0
Very personable staff WITHOUT push to buy additional insurance. It would be nice to have anexplnation of car. I had a GMC SUV (upgrade) and was having difficulty getting in gear.......pushing buttons until I discovered they are levers pulled forward. SIXT should clear the prior numbers on phone hook up. Mine was full and unable to connect my phoneReviewed 21 Nov 2023
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4.0
The staff was great and friendly and efficient but was given and upgrade I did not want because they didn’t have any cars in the class I requested. The much larger SUV I was given was very dirty, smelled inside and had body damage making it embarrassing to be seen in. It also ended up costing me a lot more in gasReviewed 15 Nov 2023
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2.0
So many hidden fees. I have full coverage they made me purchase additional coverage. Additional daily fees for living in Florida. Additional daily fees for tolls. Vehicle was no longer offered as unlimited miles. A total scam. Bait and switch.Reviewed 12 Nov 2023
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2.0
It Should be disclosed that you will need liability insurance the get go taReviewed 30 Oct 2023
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4.0
First they didn’t have a car ready for me and told me that I would have to wait for 1-2 hours. I told them if there were any cars available and they said no because they had sold out every car. Miraculously the gentleman appeared again and said that there was a rental available and that it would be $20 more. Since I had commitments I couldn’t cancel I had to take that. He told me he wouldn’t give me the one that was behind another car because he didn’t want to move it. And instead gave me another dodge charger that looked like it had just been returned and was filthy. The returning of the vehicle wasn’t terrible except for the fact that the man working there had a bit of an attitude. I work in the service industry and this was not a great experience for anyone. I understand many complexities of working with clients but I am not a picky or hard client to please. All around it was a poor experience.Reviewed 22 Oct 2023
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10.0
Travel to and from the airport was on time. When we returned to drop off the vehicle we were greeted and assisted by the driver who proceeded to inspect the vehicle and to also retrieve the required paperwork from inside making the return process sweatless. Excellent staff with great energy.Reviewed 17 Mar 2023
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8.0
It takes awhile for shuttle pick up, but overall pain free.Reviewed 15 Mar 2023
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6.0
Pros:Nice staff. Can drivers very niceCons:Quality of cars need improvement. Cars are tired but for price ok. Wouldn’t leave city on long road trip.Reviewed 31 May 2021
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2.0
Pros:the staff was not friendly, dont speak spanish and they over charge I got hidden costs , they are not clearCons:they should have frienndly staff spanish staff no hidden costReviewed 24 May 2021
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4.0
Pros:The intake associate was not that friendly, However; he was not rude. I said hello to him and it took him a while to answer me, and he never smiled. It seemed like he was having a bad day. The drop off and pick up is very easy.Cons:The van smelled like cigarette smoke which I’m allergic to. So that is why I rated the cleanliness as mediocre. Also I was given the van with the tank on empty. The associate did say that I could return it on empty (which I didn’t) so that was fair. It would have been nice however to have the van ready to go for my trip. I think you should notify customers that there is not unlimited mileage. I had to pay extra for unlimited mileage and was unaware of this hidden cost.Reviewed 24 May 2021
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2.0
Pros:Staff was rude.Cons:New staff all around.Reviewed 23 May 2021
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2.0
Pros:Nothing After making reservations for car when we finally got to rental office , which was a shithole they didn’t have my vehicle, it cost us 140.00 to get Uber to our hotelCons:Don’t make reservations from this company It’s strictly a fly by night outfit I am shocked the Kayak even has any association with themReviewed 23 May 2021
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