Book Hertz car rentals at Barcelona-El Prat Airport

Reviews

Recent reviews

Traveller rating

Excellent

10

Good

1

Okay

3

Mediocre

5

Poor

0

Find reviews that mention:

car was cleangreat experience

pick up the carcustomer service

car availablepick up and drop

rented a car

8.4

Everything alrightPros:Really professional and effective service as we rented the car the night before and it was ready the next day at 8am. The price was really fair!Reviewed 27 Nov. 2018

review from

5.2

Average service for a famous brandCons:At Barcelona Airport the car was not ready. We waiting for two hours and they gave us bigger car than we booked in advance. The clerk was pushing insurance on us and I think we pay more for rent than we got the online quote. On the first tank of gasoline, we made 500 km but on next two 700 km. It looks like they didn't fill the tank at first.Reviewed 2 May 2018

review from

8.0

Cons:The reservation did not exist as far as Hertz knew but the charge was on my son's card. We ultimately rented from Sixt and had a good experience with them. When I initially gave a good rating I was thinking of the rental we actually got not this one - sorry!Reviewed 23 Jun. 2017

review from

10.0

Hertz went above and beyondPros:We had initially rented a manual Fiat 500 but when we got to the rental desk, the Hertz employee gave us a brand-new (18 kms on the odometer), semi-automatic, fully-loaded (leather seats, navigation), Fiat 500S. We had signed up for the most basic and cheapest car and we ended up with a pretty decent one in the same class, and there was no added cost to us. The unlimited kms were very good for us as we did about 1850 kms of driving over the 8-day rental period. Pick-up and drop-off were quick and easy. The entire experience was enjoyable.Cons:My only issue, and this has nothing to do with Hertz, is how weak the engine of the Fiat 500 was. We had quite a bit of trouble keeping up with the European traffic on the highway. Driving on the very hilly landscape of Spain made some parts of the highway near impossible to climb without losing much speed. Other than that, it was a very enjoyable rental.Reviewed 28 Jun. 2018

review from

2.4

Terrible customer servicePros:NothingCons:Rude clerks, long lines and very poor customer service stating “This is not America” when questioned about the 100.00 per day insurance cost. We were told we were responsible out of pocket 32,000 dollars if we wrecked the car. I suggest you purchase the insurance on the website when you rent the car. We refused to pay there insurance price here but I was nervous the entire trip driving the car.Reviewed 6 Apr. 2018

review from

8.0

Pros:It was easy,didn’t have any problemsCons:I don’t knowReviewed 25 Sep. 2019

review from

2.4

Awful customer servicePros:Absolutely nothing.Cons:They were not able to refund me for six days of prepaid rental that I didn’t need. The service was terrible. The kid who gave us the keys told us to drive thru the barrier at the airport. Insurance is completely unaffordableReviewed 4 Oct. 2018

review from

2.0

Rough customer service - buy your insurance online!Pros:Easy to book onlineCons:When we arrived to pick up our car the agent didn’t speak English well, which was completely fine, but he opted to sign us up for the most expensive insurance and prepaid gas without asking. After taking my card he handed me a receipt for nearly 500 euro for our $60 rental. When I asked about alternatives he just tried to keep up selling us with veiled threats. We cancelled and rebooked with Enterprise where the service was honestly incredible and we booked our insurance online minutes in advance. I’m still waiting to see if he actually cancelled.Reviewed 3 Sep. 2018

review from

8.0

Pros:AttentionCons:NothingReviewed 15 May 2018

review from

7.6

Cons:The pick up process could have been better streamline. And directions to the lot where the car was parked could have been clearer.Reviewed 23 Apr. 2017

review from

10.0

Outstanding service!!!Pros:Fratern, from Barcelona’s airport, was extremely helpful and accommodating during my pick up of the car. It is a joy to find hardworking people with a service attitude. He should be commended for his efforts. Thank you very much!!! The car was in great shape, clean and almost brand new. We had no trouble at all driving it from Barcelona to Madrid, with stops at Cartagena, Granada and Cordoba. Following the speed limit is important since there are speed radars (cameras) in highways and cities, and for what I’ve heard the fines are pretty hefty. We declined insurance since we booked the car online and got the insurance from a different company. The final price for the rental was the same as quoted, and we think it was a great value for our money. It was our first time renting a car in a foreign country, and it was a great experience. We recommend this service 100%Reviewed 8 Jul. 2018

review from

2.4

Hertz rental issuesCons:Car was not according expected standards, requiring to look for another one. Person at from desk not cooperative. A side of this, kayak platform does not keep the timing (arrival and departure) when confirming the transaction, that may generate confusion on booking detailsReviewed 3 Apr. 2018

review from

More

• 6.9 /10Avis Hire Cars at BCN
• 8.2 /10Thrifty Hire Cars at BCN
• 4.0 /10Ace Hire Cars at BCN
• 9.9 /10Alamo Hire Cars at BCN
• 4.8 /10Firefly Hire Cars at BCN
• 7.1 /10Sixt Hire Cars at BCN
• 7.3 /10Dollar Hire Cars at BCN
• 3.7 /10Economy Rent a Car Hire Cars at BCN

• How much does it cost to hire a car from Hertz at Barcelona-El Prat Airport?

  On average a hire car from Hertz at Barcelona-El Prat Airport costs $27 per day.

• What is the most popular hire car from Hertz at Barcelona-El Prat Airport?

  Intermediate (Ford Escape or similar) is the most frequently booked hire car type from Hertz at Barcelona-El Prat Airport.

• Where can I find Hertz hire cars at Barcelona-El Prat Airport?

  Terminal 1 And 2 is the closest Hertz hire car location to Barcelona-El Prat Airport. The telephone number for this location is +34 902 01 19 59.

• Does Hertz offer shuttle or airport pick-up services from Barcelona-El Prat Airport (BCN)?

  Yes