Book Hertz car rentals at Barcelona-El Prat Airport

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car was cleangreat experience

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rented a car

8.0

Pros:AttentionCons:NothingReviewed 15 May 2018

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5.2

Pick-up vs drop-offCons:A thorough inspection wasn't performed at the time of pick-up, unlike the way it was at drop-off.Reviewed 31 Mar. 2018

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3.6

Cons:Car broke down and took them one and half days for the problem to be resolved leaving my wife, two little kids and myself stranded in a 200 people town for two days and unable to enjoy the ski trip that we had booked and paid.Reviewed 4 Jan. 2020

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2.4

Awful customer servicePros:Absolutely nothing.Cons:They were not able to refund me for six days of prepaid rental that I didn’t need. The service was terrible. The kid who gave us the keys told us to drive thru the barrier at the airport. Insurance is completely unaffordableReviewed 4 Oct. 2018

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8.4

Everything alrightPros:Really professional and effective service as we rented the car the night before and it was ready the next day at 8am. The price was really fair!Reviewed 27 Nov. 2018

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8.0

Pros:It was easy,didn’t have any problemsCons:I don’t knowReviewed 25 Sep. 2019

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2.0

Rough customer service - buy your insurance online!Pros:Easy to book onlineCons:When we arrived to pick up our car the agent didn’t speak English well, which was completely fine, but he opted to sign us up for the most expensive insurance and prepaid gas without asking. After taking my card he handed me a receipt for nearly 500 euro for our $60 rental. When I asked about alternatives he just tried to keep up selling us with veiled threats. We cancelled and rebooked with Enterprise where the service was honestly incredible and we booked our insurance online minutes in advance. I’m still waiting to see if he actually cancelled.Reviewed 3 Sep. 2018

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5.2

Pickup was slowPros:the car was fineCons:pickup was slow and the car wasn't fully cleanedReviewed 14 Nov. 2018

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8.0

Pros:Everything was without hassle.Cons:Policy on gas is not the best, they will charge you fee if you don't bring it back full plus the cost of the Gas at a premium.Reviewed 18 Jul. 2019

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2.4

Terrible customer servicePros:NothingCons:Rude clerks, long lines and very poor customer service stating “This is not America” when questioned about the 100.00 per day insurance cost. We were told we were responsible out of pocket 32,000 dollars if we wrecked the car. I suggest you purchase the insurance on the website when you rent the car. We refused to pay there insurance price here but I was nervous the entire trip driving the car.Reviewed 6 Apr. 2018

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10.0

AFTER A MIX-UP EVERYTHING WENT FINEPros:Customer service was excellentCons:Our original rental was unacceptable however they made it right without argument.Reviewed 11 Oct. 2016

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7.6

Cons:The pick up process could have been better streamline. And directions to the lot where the car was parked could have been clearer.Reviewed 23 Apr. 2017

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• How much does it cost to hire a car from Hertz at Barcelona-El Prat Airport?

  On average a hire car from Hertz at Barcelona-El Prat Airport costs $27 per day.

• What is the most popular hire car from Hertz at Barcelona-El Prat Airport?

  Intermediate (Ford Escape or similar) is the most frequently booked hire car type from Hertz at Barcelona-El Prat Airport.

• Where can I find Hertz hire cars at Barcelona-El Prat Airport?

  Terminal 1 And 2 is the closest Hertz hire car location to Barcelona-El Prat Airport. The telephone number for this location is +34 902 01 19 59.

• Does Hertz offer shuttle or airport pick-up services from Barcelona-El Prat Airport (BCN)?

  Yes