Find reviews that mention:
2.0
Turn's out my car was without any insurance had to pay about 50 or more euros for insurance... And there was a deposit wich nobody told before... Total cost of the car was 390,- for 1 day opel corsa.Reviewed 4 Jul. 2022
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10.0
Great experience ent to end. Everyone extremely helpful and pleasant. Car was clean, in good condition....no issues at all.Reviewed 30 Jun. 2022
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2.0
I disclosed my age when booking the car via Kayak and they let me check out with the young drivers charge. When I went to pick up the car I was told I was too young. Getting my money back was a huge pain (both Kayak and Hertz were telling me the other party was responsible for the refund process). I ended up renting a car from another company and had a much better experience plus it was the same price for a nicer car.Reviewed 15 Feb. 2022
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3.6
Cons:Car broke down and took them one and half days for the problem to be resolved leaving my wife, two little kids and myself stranded in a 200 people town for two days and unable to enjoy the ski trip that we had booked and paid.Reviewed 4 Jan. 2020
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8.0
Pros:It was easy,didn’t have any problemsCons:I don’t knowReviewed 25 Sep. 2019
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8.0
Pros:Car drove well.Cons:The insurance buying and verification process was confusing. They pressured me to buy more despite having purchased the Allianz coverage through Kayak.Reviewed 24 Sep. 2019
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8.0
Pros:Everything was without hassle.Cons:Policy on gas is not the best, they will charge you fee if you don't bring it back full plus the cost of the Gas at a premium.Reviewed 18 Jul. 2019
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10.0
Cons:The return lot at BCN is very hard to find. Not Hertz's fault, certainly, but I sure wish someone would fix it!Reviewed 8 Dec. 2018
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8.4
Everything alrightPros:Really professional and effective service as we rented the car the night before and it was ready the next day at 8am. The price was really fair!Reviewed 27 Nov. 2018
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5.2
Pickup was slowPros:the car was fineCons:pickup was slow and the car wasn't fully cleanedReviewed 14 Nov. 2018
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2.4
Awful customer servicePros:Absolutely nothing.Cons:They were not able to refund me for six days of prepaid rental that I didn’t need. The service was terrible. The kid who gave us the keys told us to drive thru the barrier at the airport. Insurance is completely unaffordableReviewed 4 Oct. 2018
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2.0
Rough customer service - buy your insurance online!Pros:Easy to book onlineCons:When we arrived to pick up our car the agent didn’t speak English well, which was completely fine, but he opted to sign us up for the most expensive insurance and prepaid gas without asking. After taking my card he handed me a receipt for nearly 500 euro for our $60 rental. When I asked about alternatives he just tried to keep up selling us with veiled threats. We cancelled and rebooked with Enterprise where the service was honestly incredible and we booked our insurance online minutes in advance. I’m still waiting to see if he actually cancelled.Reviewed 3 Sep. 2018
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