Book Hertz car rentals at Kansas City Airport

Reviews

Recent reviews

Traveller rating

Excellent

34

Good

6

Okay

7

Mediocre

4

Poor

0

Find reviews that mention:

car was cleanlocation was closed

pick up the carcar was dirty

car availablewrong location

rented a carcredit card

pick up and dropgreat experience

friendly staffnever rent

customer service

8.0

Pros:Everybody was nice and efficientCons:The vehicle was kind of rough- seat was terrible, transmission seemed off, overall ran kind of rough. The odd part was I ordered a Chevy equinox or similar but the only equinox was in the Gold circle I was only permitted to the presidents circle.Reviewed 15 Feb. 2021

review from

2.0

Pros:NothingCons:The fact I didn’t rent a car here but was still charged for it with no refund available.Reviewed 22 Feb. 2021

review from

10.0

Pros:The staff was super helpful and they let me pick out whatever car I wanted. I’ve only ever rented a car once before so I was a little nervous about the whole process but they were great!Reviewed 23 Feb. 2021

review from

10.0

Pros:YesReviewed 23 Jan. 2021

review from

4.0

Pros:Pick up was easy. Kansas City location was accessible, clean and tidy.Cons:The drop off in Chicago was a nightmare. Extra amount was charged a week after we dropped off the car without any clear explanation. Every time I try to call, it is going on voicemail irrespective of which day of the week and what hour of the day. Coronavirus is not and should not be an excuse for poor customer service. The roadside emergency lines also go to voicemail.Reviewed 10 Jul. 2020

review from

10.0

Pros:Staff was excellent, got the car we wanted for a great rate! Easy return drop off.Reviewed 13 Oct. 2020

review from

2.0

Pros:Pick up was slightly difficult. The lady was nice though. Drop off was the most difficult thing. The car was dirty. I paid more to not get a Kia Rio and I got a Kia Rio. Waste of money and time.Reviewed 14 Mar. 2021

review from

6.4

Lots of hidden feesPros:they upgraded my car for free from economy to five star which was really nice, the car drove well, came with a full tank, was very clean. Dropoff was very easy! When I saw what the bill was going to be and asked about it, they took off the extra insurance that I did NOT agree to which greatly reduced my payment which was nice.Cons:Picking up the car was not easy. I made the reservation from a third party source and paid for the car and everything ahead of time and yet I still had to answer all these questions (it was midnight and I was hoping for an easy pick up) which ended up charging me an additional $100 from what the site quoted the rental even though I swore I said "no" to everything. As stated in the section prior, a lot of those charges were dropped when I dropped the car off, however I still ended up having to pay an additional $67 which was almost double what I paid when I made the reservation online ($85). I don't remember having this kind of experience with Enterprise, which is the service I normally use. Overall, I'll probably never use Hertz again.Reviewed 19 Jun. 2018

review from

5.2

Check-in was a painPros:I had a 6:30 AM flight and the return place opened at 5:00 AM. The transit bus wouldn't leave for the terminal for a while, risking that I might miss my flight. An employee drove me to the terminal. That was either a great service, or a great employee.Cons:Check-in took a long time. Then, the car I was told to use wasn't in it's spot and the employees on the lot were absolutely no help. I had to wait in a line for a long time again to get reassigned to another vehicle. At least they upgraded the car, but the time it took was really frustrating. I also didn't appreciate them trying to up-sell me. I had reserved the vehicle I wanted. The car had duct-tape glue on three of the doors where they had been taped shut for some reason. Very unattractive. The fuel was not full, even though the papers said it was.Reviewed 11 Apr. 2017

review from

10.0

Pros:Easy in and outCons:Lower priceReviewed 11 Apr. 2021

review from

10.0

Pros:easy to book and pick great priceReviewed 5 Apr. 2021

review from

6.0

Pros:Staff was fine. The line was super long. Drop off box in Manhattan, KS was hard to find.Cons:Hertz accused me of stealing my rental car. They have currently doubled charged me.Reviewed 7 Jun. 2021

review from

More

• 7.5 /10Enterprise Hire Cars at MCI
• 7.6 /10Avis Hire Cars at MCI
• 6.8 /10Payless Hire Cars at MCI
• 5.9 /10Budget Hire Cars at MCI
• 7.5 /10Dollar Hire Cars at MCI
• 7.3 /10Thrifty Hire Cars at MCI
• 8.6 /10Alamo Hire Cars at MCI

• How much does it cost to hire a car from Hertz at Kansas City Airport?

  On average a hire car from Hertz at Kansas City Airport costs $113 per day.

• What is the most popular hire car from Hertz at Kansas City Airport?

  Intermediate (Hyundai Elantra or similar) is the most frequently booked hire car type from Hertz at Kansas City Airport.

• Where can I find Hertz hire cars at Kansas City Airport?

  1 Nassau Circle is the closest Hertz hire car location to Kansas City Airport. The telephone number for this location is +1 816 243 6100.

• Does Hertz offer shuttle or airport pick-up services from Kansas City Airport (MCI)?

  Yes