Book Hertz car rentals at Minneapolis St Paul Airport

Minneapolis, MN, United States - Minneapolis St Paul
1 Nov — 8 Nov
Minneapolis, MN, United States - Minneapolis St Paul
Mon 1/11
Noon
Mon 8/11
Noon
Driver's age:

Pros

" and comfortable"(in 5675 reviews)
"Friendly and capable ."(in 2332 reviews)
"Overall a very positive ."(in 725 reviews)

Cons

"Better .They were completely rude."(in 690 reviews)
"The wasn't available."(in 5755 reviews)
"No in our class."(in 6133 reviews)

Reviews

Overall rating7.6 GoodBased on 260 reviews
Cleanliness
8.2
Comfort
8.0
Overall
7.5
Pick-up/Drop-off
7.1
Value for money
7.2

Recent reviews

Traveller rating
68
27
24
23
0
Find reviews that mention:
5.6
Pros:-Nice car, drove fine, good gas mileageCons:-Very slow pickup - frustrating because there were extra staff sitting there not helping customers despite there being a long line of customers waiting. Just very inefficient. -No guidance when choosing a car in the lot at pickup -No guidance/intro to how to use the car -No helping us take a first look at the car for any damage before leaving -Very few car options -Felt very expensive for what we got, despite getting a kayak rate -We have had much better experiences with Enterprise and will use them next time instead of Hertz - much better customer service, much smoother process, much faster, more professionalReviewed 22 May 2017
review fromkayak
5.2
Cons:My car was not clean , in fact I found a prescription bottle under the seat from a previous renterReviewed 29 Aug. 2020
review fromkayak
10.0
Pros:Friendly staffCons:Quicker check-inReviewed 8 Dec. 2020
review fromkayak
3.6
No heart/no soulPros:The van itself was fine/expected- clean and ran smooth.Cons:We were hosting a few families and needed a larger vehicle for the weekend. When I made the reservation, I automatically placed it under my husband's name and then forgot about that small detail months later when we went to pick up the car. He dropped me off while he picked up the first round of guests to take them back to our house. I understand Hertz's policy does not allow a different person to pick up the vehicle- they informed me of this many times (the reason is Hertz will not be reimbursed by a third party if a different person picks it up)- BUT if I wanted to call, they could change the name. Being that we had so many logistical pieces at play, I decided to call to have my name as the primary driver on the reservation (note: my husband and I are both over 30, with perfect driving records and I hold a full power of attorney on my husband, which I had access to). After 45 minutes of being transferred around on the phone- no one could connect me with the correct person to change the name- I gave up and called my husband to return to the airport to pick up the van. This was another 90 minute wait for him to return. Once he did and was able to sign all the forms, the service rep told him to hang tight and they'd drive the car around. He waited for 45 min before checking in with them. They POINTED to a van parked less than 20 ft away that had been sitting there all along and was our car (no way he knew which van we were receiving and that it was there the entire time). What was supposed to be a quick 1 hr trip, turned into a 4+ hour affair, meanwhile I had a screaming and hungry infant back at home waiting my return. We will NEVER use Hertz again and will be letting as many people know as we can how horrible this experience was.Reviewed 6 Sep. 2017
review fromkayak
7.6
Cons:When putting seats down in back there was food crumbsReviewed 28 Sep. 2020
review fromkayak
10.0
Pros:Friendly checkout people.Reviewed 21 Aug. 2020
review fromkayak
9.2
Pros:Quick in and out. Friendly and capable staff. Good car..Reviewed 18 Oct. 2020
review fromkayak
3.6
Worst Hertz Experience everCons:Irrispective of booking a specific class vehicle 2 months in advance (T6 - Suburban or similiar) they did not have the vehicle. Told us to wait while they make a plan, 40min later we were told no plan could be made and a smaller vehicle is our only option or we can try another rental company. We then asked for a refund as the rental was paid in advance via Kayak, Hertz said even though they have received the money we will need to talk to Kayak, we might add this was after they took another $300 holding deposit. Long story short, other rental companies were sold out on such larger vehicles we therefore had to go with a smaller vehicle from Hertz. Result - Paid for a Suburban got a Tahoe, no refund, had to donate a baby stroller as all the luggage did not fit, Hertz still took and have not refunded the holding deposit as well. You’de be better off with another rental company, seems Hertz has lost the plot somewhere!!!Reviewed 30 Dec. 2017
review fromkayak
8.0
Pros:Vehicle was clean and well equippedCons:No agent available at rental counter. Had to travel to a different terminal to get rental. On return, there was no one at drop-off. Sign said to proceed inside with rental agreement, mileage, fuel level, etc. Again, no agent at rental counter. Was told by airport info desk to just leave keys in car and I would receive an email after they check-in my rental.Reviewed 2 Mar. 2021
review fromkayak
5.2
Just OkayPros:The rental car pickup was easy and connected to the airport so a shuttle wasn't necessary.Cons:They had almost nothing to choose from in the midsize category. I had requested a Volkswagen and their equivalent was a Nissan Sentra (not even close in my opinion). Because of the lack of cars to choose from they had no cars with local license plates. They were in accommodating in trying to find a solution. Nothing screams tourist like Pennsylvania plates in Minnesota. I also purchased the extra insurance through Kayak and Hertz tried to sell me more. It's like they didn't recognize he Kayak insurance. They also told me I had a balance due which after closer review they realized their mistake.Reviewed 4 Sep. 2017
review fromkayak
7.6
Cons:This might be the case with all such rentals, but when I got there they wanted to charge me about twice the price that I reserved the car for. They said it was because of insurance, though I said wanted the the bare minimum. The online price apparantely doesn't include the insurance cost. He asked if I had my own car insurance and I don't have a car where I normally live and maybe that made a difference. Anyway, no fun. I wound up going to another counter and getting a cheaper car from another company but it still was more expensive than my original quotes online.Reviewed 29 Jan. 2017
review fromkayak
8.8
Pros:I received a brand-new car, which I could never expect but it was nice.Cons:I was never offered but yet charged for satellite radio. When I complained, the charge was removed. When I returned the vehicle, there was not someone there to do the inspection. I had to ask them to do it. Was instructed to just leave the key in it, which I think is a bad plan.Reviewed 8 Sep. 2020
review fromkayak

Hertz car rentals near Minneapolis St Paul Airport

4300 Glumack Drive, Hertz car hires

Address

4300 Glumack Drive

Hours

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Phone

+1 651 698 9585

Address

7150 Humphrey Drive

Hours

Monday11:00 - 19:00
Tuesday11:00 - 19:00
Wednesday11:00 - 19:00
Thursday11:00 - 19:00
Friday11:00 - 19:00
Saturday11:00 - 19:00
Sunday11:00 - 19:00

Phone

+1 651 698 9585

Address

7745 2nd Avenue South

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00

Phone

+1 612 869 2880

Top tips for renting a car from Hertz at Minneapolis St Paul Airport

  • Mini hire cars from Hertz at Minneapolis St Paul Airport are around -109% cheaper than other car types, on average

FAQs about renting a car from Hertz at Minneapolis St Paul Airport

  • On average a hire car from Hertz at Minneapolis St Paul Airport costs $56 per day.

  • Intermediate (Hyundai Elantra or similar) is the most frequently booked hire car type from Hertz at Minneapolis St Paul Airport.

  • 4300 Glumack Drive is the closest Hertz hire car location to Minneapolis St Paul Airport. The telephone number for this location is +1 651 698 9585.

  • Yes