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2 locations in Lake Mangonia
Filters
Reviews
10.0 Wonderful
Apr 2024
10.0 Wonderful
Apr 2024
2.0 Poor
Mar 2024
2.0 Poor
Mar 2024
2.0 Poor
Mar 2024
2.0 Poor
Feb 2024
2 locations in Lake Mangonia
Filters
Reviews
4.0 Mediocre
Sept 2022
2.0 Poor
Apr 2021
Cons:
Had a reservation still had to wait 3 hrs for csr10.0 Wonderful
Apr 2021
Pros:
The lady manager did a great job !!Cons:
Less wait time .2.0 Poor
Apr 2021
Pros:
I've got a family of five and we were traveling for our spring break trip to Florida. Our flight was delayed getting in. When we arrived (12:30 am) all rental car busses were still running, except Enterprise/National. Another bus driver (AVIS) pointed us to a sign with an after hours telephone number to call for Enterprise/National. The number wasn't valid. Then the AVIS driver, after making another lap, saw us still standing and he offered to take us to the Enterprise lot, which he did. I tipped him $40. When we arrived the security guard was the only one there. He told me everyone working the store had been gone for a while. Luckily the AVIS bus hadn't pulled away and I was able to get him to take us back to the airport, now after 1 am. Only one cab driver came by. I flagged him down and paid him another $40 cash to take us to our hotel. We arrived so late my original room was no longer available. I spent the night on a couch too small to sleep on. Early the next morning I paid another $20 for an UBER to take me back to the Enterprise lot. A pleasant associate greeted me and introduced me to the manager. That woman was pleasant, but another manager there was aloof and rude, and very defensive about them not waiting on me the night before even though the other rental car brands did stay open and service their customers.Cons:
1. The after hours telephone number should work. It's not even a valid number. 2. The store should have stayed open and a shuttle should have been running. 3. They could have refunded me the $100 cash I spent because they didn't stay open.2.0 Poor
Apr 2021
Pros:
Bait and switch never had a convertible I reserved and didn’t even have a car ready or available . Do yourself a favor and rent a car at airport or elsewhere ! This place was awful and a lie . Had small kids with us tired after a flight and. This was ridiculous! The cars they did have coming in were banged up and smelly and gross !2.0 Poor
Mar 2021
Pros:
Bad experience. Reserved a Car online only for Car Rental agency explain that they were overbooked and unable to accommodate my rental reservations.Cons:
Actually having service from Car Rental AgencyOne location in Lake Mangonia
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Reviews
2.0 Poor
Feb 2020
Cons:
Everyone5.6 Fair
Feb 2020
Pros:
Car was fine.Cons:
Shuttle pick up and registration slow.2.8 Poor
Aug 2019
Pros:
Staff was extremely rude. Took two hrs to check in only one person working the desk and he was soo rude and moved as slow as a turtle.Cons:
The car smelt like cigarette smoke. It was disgusting g. Staff was extremely rude. Read above for more....10.0 Wonderful
June 2019
Pros:
Easy check in and out. Unlimited miles.4.0 Mediocre
Apr 2019
Cons:
It took an hour and a half to get my car bc no one from Payless was at the desk and then they tried to charge me double the rate I had booked on kayak5.2 Fair
Mar 2019
Pros:
Staff not very professional, car dirty, drop off easyCons:
no local maps availableOne location in Lake Mangonia
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Reviews
10.0 Wonderful
Mar 2021
Pros:
Great people who have been there a long time10.0 Wonderful
Oct 2019
Pros:
Great Staff very helpful10.0 Wonderful
July 2018
Pros:
How kind the staff were. Not to mention informative. And willing to go above and beyond.Cons:
Everything was perfect.5.6 Fair
Mar 2018
Pros:
Car was fine. Staff was friendlyCons:
Lots of extra charges. Extra charge to return the car after 6 pm on Saturday. Extra charge for SunPass.10.0 Wonderful
Jan 2018
Pros:
Quick pick up and doing the paper work. I will use you again good experience8.0 Very Good
Nov 2017
Pros:
The staff was absolutely amazing!! They woman at the front seriously helped me and walked me through everything I needed to know, and informed me of each added on expense so there were no suprises. She had empathy like no other and really made sure i was taken care of. The young man whom I returned the car to was very nice and made sure I a ride home before returning the vehicle. Honestly the best staff you'll ever meet!Cons:
Ace may have a lot of loop holes when it come to added om expenses, which is probably expected from renting, I had placed too much faith in a reliable range of reasonable additives, but it was a little crazy in that regard. The price you pay on kayak should be the only expense.One location in Lake Mangonia
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Reviews
10.0 Wonderful
Oct 2022
8.0 Very Good
Mar 2021
Pros:
We are very rare car rental shoppers. Overall the service was what I would expect to better. Car was clean and received upgrade when vehicle we reserved was not available.Cons:
Received damaged vehicle which we brought up to agent. She said they knew and it was documented on our rental, but I think it should have came up immediately when we got the keys. Also required $200 refundable deposit? Not sure why, they had our credit card info and we did purchase insurance. Had to wait multiple business days after rental to have deposit refunded.10.0 Wonderful
Mar 2020
Pros:
We were lucky enough to met Megan... she way great and assisted us with every of our needs.Cons:
The opportunity to choose a different color of the car. We had a new Mercedes Van ( which was perfect) by we lived by the sea and Black was not so ideal for us.9.2 Wonderful
Dec 2019
Pros:
The staff was very helpful and courteous.Cons:
I was a bit confused as I arrived at the airport. I was not certain on the Pickup procedure because my flight was rather late. Your website gives clear information on late night rental returns. However the late Pickup information needs to be more clear.2.0 Poor
Oct 2019
Pros:
No. They close too early. Then you have to pay for a taxi to go to a different location and pay more. No thanks.10.0 Wonderful
June 2019
Pros:
The lady who helped me was so personable. I cant remember her name but I wish I could she deserves some praise!2 locations in Lake Mangonia
Filters
Reviews
10.0 Wonderful
Mar 2021
Pros:
The staff was outstanding and very helpful. I highly recommend them.8.0 Very Good
Mar 2021
Pros:
YesCons:
Had to get vehicle at second location because it was not initially available at first location8.0 Very Good
Feb 2021
Pros:
YesCons:
Less expensive daily rate4.0 Mediocre
Dec 2020
Cons:
I chose the airport location and it brought me to a privately owned location. They didn’t have the vehicle I rented and gave me another. I had to take my car to the car was immediately after renting the vehicle. Communicate clearly Clean cars inside and out Take similar out your vocabulary and find a way to rent people the cars they want.8.0 Very Good
Dec 2020
Pros:
As expected.Cons:
As Expected.2.0 Poor
Oct 2020
Pros:
Nothing. scam artists!Cons:
anything! and dont give them a credit card, charge you a month later of 600$+ for false claims!One location in Lake Mangonia
Yes. Based on our information, DOLLAR in Palm Beach Lakes is the cheapest car hire location in West Palm Beach. It is located at 3175 Belvedere Road.
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