Car hire in Lely (Naples)
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Cheap car hire in Lely (Naples)
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| Intermediate |
| Standard |
| Full-size |
| Luxury |
| People mover |
| Passenger van |
| SUV |
| Commercial |
| Pick-up truck |
Lely (Naples) car hire reviews and directory
Dollar
8.1
Very Good
68 reviewsCleanliness
8.0
Comfort
8.1
Pick-up/Drop-off
8.5
Value for money
7.8
One location in Lely
Filters
Reviews
8.0 Very Good
Sept 2023
4.0 Mediocre
Jan 2021
Cons:
Incorrectly charged a late return fee and then was ghosted by customer service on twitter when I tried to raise the issue.10.0 Wonderful
Apr 2020
Pros:
No problems from beginning of rental till I turned the car back in.Cons:
A little discount for turning the car in several days early.10.0 Wonderful
Feb 2020
Pros:
Service & manager2.0 Poor
Feb 2020
Pros:
The staff was incredibly rude and degrading. Even though the rental car was reserved and pre-paid, not only was the car not available, but the manager began asking me very nasty questions about my name, and implied that my driver license was not mine, and made other rude and offensive remarks. The manager wasted my time for 30 minutes, and then did not provide a vehicle. I was very shocked and disturbed by the rude and offensive attitude at HERTZ / DOLLAR. I went to ENTERPRICE RENTAL-CAR and got a car in five minutes there, and I was treated nicely at ENTERPRISE.Cons:
They need to hire a new staff and train them on customer service. The manager at this location was the crudest person working there, so I think they need a complete overhaul.10.0 Wonderful
Dec 2019
Pros:
the guys who treated us super friendly and helped us in everything, super fast pick up, the best company and the best service THANK YOUCons:
I have rented with dollar for a long time and in this Naples branch there is nothing to improve, all the service is 5 stars, perfect congratulations good workBudget
7.4
Good
69 reviewsCleanliness
7.9
Comfort
7.9
Pick-up/Drop-off
7.3
Value for money
7.3
One location in Lely
Filters
Reviews
10.0 Wonderful
May 2024
10.0 Wonderful
Apr 2024
10.0 Wonderful
Mar 2024
2.0 Poor
Dec 2023
4.0 Mediocre
Oct 2023
10.0 Wonderful
Mar 2021
Cons:
The pickup was confusing. Budget didn't have their own booth in the pickup lot. It tooks some time to find out it was at another companies booth. Other than that everything was great.Ace
10.0
Wonderful
1 reviewCleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
10.0
Value for money
10.0
One location in Lely
Filters
Reviews
10.0 Wonderful
Feb 2024
Alamo
8.1
Very Good
17 reviewsCleanliness
8.8
Comfort
8.6
Pick-up/Drop-off
7.7
Value for money
8.5
One location in Lely
Filters
Reviews
2.0 Poor
Feb 2024
2.0 Poor
Apr 2021
Cons:
Local guys never picked up the phone10.0 Wonderful
July 2019
Pros:
i liked the friendly staff helped me get the rental car right awayCons:
it would have been better if they gave me a car with good gas mileage. a V6 chevy impala is not good on gas mileage when traveling 4-5hours back and forth in a weekend10.0 Wonderful
Jan 2019
Pros:
Drop off was great> The agent was very helpful he corrected a mistake the agent made when I picked the car up. I will use Alamo in the future because of how help David was in Chattanooga.8.0 Very Good
Mar 2023
10.0 Wonderful
Mar 2023
Thrifty
6.8
Okay
17 reviewsCleanliness
6.6
Comfort
6.8
Pick-up/Drop-off
6.6
Value for money
6.8
One location in Lely
Filters
Reviews
5.2 Fair
Apr 2016
Cons:
When we arrived at the Thrifty counter to pick up the car we were told that they didn't have our reservation in their system and that they were sold out for the day. We need to wait over an hour for another car to arrive that we could rent on a day when time was of the essence.5.2 Fair
Jan 2016
Pros:
The car was ready on time. Check in was quick.Cons:
It was pouring with rain. The clerk was ok but didn't do anything extra. I circled back to double check where the car was parked and was given the same vague instructions. Not once did she mention that Thrifty has no signs in the lot. I was soaked by the time I hit the panic button and found my vehicle. Returning the car, I didn't refill it. I was charged $10/gallon! That was not mentioned at check in. It doubled the price of my rental. Really unacceptable.10.0 Wonderful
Jan 2016
Pros:
It was raining outside so I wanted to get in and out of the Thrifty office and get in my car. The person working was great and very quick processing my upgrade when we needed a larger vehicle.10.0 Wonderful
Jan 2016
Pros:
Very friendly staff and amazingly speedy drop off with no hassles.8.4 Very Good
Nov 2015
Pros:
Rapid turn-inNational
2.0
Poor
1 reviewCleanliness
2.0
Comfort
2.0
Pick-up/Drop-off
2.0
Value for money
2.0
One location in Lely
Hertz
6.8
Okay
No reviews available
Cleanliness
7.0
Comfort
7.1
Pick-up/Drop-off
7.1
Value for money
7.0
One location in Lely
Ace Rental Cars
No score available yet
One location in Lely
AutoEurope
No score available yet
One location in Lely
Free2Move
No score available yet
One location in Lely
When to book a rental car in Lely, Naples
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