Pick up took too long. For being non-airport, we waiting forever to get into the car. Check it was easy but took over 20 mins for the car to come out. The car was in decent condition but the tires were very bad. They were almost bald on the inside of the front tires. Could be dangerous as we did quite a bit of highway driving. The dash had not been dusted. Overall we loved the car and drop off was easy. Good value.

8.0 Very Good

Anonymous, Mar 2024

Intermediate

My issue is with the car selection through Kayak or Expedia, I believe I started on Expedia and was somehow led to Kayak. In large text it stated intermediate size but in small text it said several other things including "electric." It wasn't brought to my attention until Avis tried giving me an electric car. There's no way I would've intentionally requested that!! The man who helped me was great but all they had was a large pick-up truck. It worked out but be aware of the small print. The man at Avis was excellent! Very fast, efficient and knowledgeable!!!

10.0 Wonderful

Anonymous, Sept 2023

Standard SUV

Very good

10.0 Wonderful

Anonymous, May 2021

Pros:

Pickup and drop off were easy and very fast

Cons:

Nothing

10.0 Wonderful

Anonymous, Mar 2021

Pros:

Yes

Cons:

A full gas tank to start

Budget

7.6

Good

Read 12 reviews

Cleanliness

8.1

Comfort

8.1

Pick-up/Drop-off

7.6

Value for money

7.6

One location in Pelican Bay

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Locations in Pelican Bay (Naples)

11228 Tamiami Trail North

+1 239 254 8061

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	08:00 - 18:00
Sunday	09:00 - 12:00

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4.0 Mediocre

Paula, Apr 2021

Pros:

Neither pick up or drop off was great. The worse is that instead of getting the compact car I requested, I had to drive a SUV (1st time doing so) for 3 days, several hundred miles. And had to wait for 10 minutes to turn car over at airport when done. Also couldn't get tail gate to lift, finally did but not easy. Ad car was only 3/4 full...

Cons:

See above.

6.0 Okay

Anonymous, Mar 2021

Cons:

We were supposed to get a full size car, like a Ford Fusion. We got a Jeep Compass, not in the class we asked for.

3.2 Poor

Anonymous, June 2020

Pros:

Didn’t have any suv car was dirty

Cons:

Check inventory clean cars

Enterprise Rent-A-Car

7.2

Good

Read 5 reviews

Cleanliness

7.3

Comfort

7.8

Pick-up/Drop-off

7.3

Value for money

7.3

3 locations in Pelican Bay

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Locations in Pelican Bay (Naples)

1024 Pine Ridge Rd

+1 239 649 0400

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	09:00 - 12:00
Sunday	10:00 - 13:00

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1290 Innovation Dr

+1 239 649 0400

Monday	00:00 - 00:00
Tuesday	00:00 - 00:00
Wednesday	00:00 - 00:00
Thursday	00:00 - 00:00
Friday	00:00 - 00:00
Saturday	00:00 - 00:00
Sunday	00:00 - 00:00

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6381 Airport-pulling Rd

+1 239 249 5732

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	09:00 - 12:00
Sunday	00:00 - 00:00

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Reviews

8.0 Very Good

Anonymous, Mar 2024

Full-size SUV

Waited in line at pick up

8.0 Very Good

Anonymous, May 2021

Pros:

This was the only avenue for getting a car during March due to spring break and the influx of travelers due to Florida's open state status. We appreciated the price and the ability to return on the other coast of Florida.

6.0 Okay

Christy, Feb 2021

Cons:

The service light was on and the car would shake at 55mph. It smelled like cologne too. I called to switch it out and they were not able to accommodate me.

Dollar

8.5

Very Good

Best rated

Cleanliness

8.5

Comfort

8.3

Pick-up/Drop-off

9.0

Value for money

8.3

One location in Pelican Bay

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Locations in Pelican Bay (Naples)

6780 Airport Pulling Road N

+1 239 732 0285

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	09:00 - 12:00

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Thrifty

6.8

Okay

Cleanliness

6.2

Comfort

6.2

Pick-up/Drop-off

6.5

Value for money

6.0

2 locations in Pelican Bay

Show locations

Locations in Pelican Bay (Naples)

6780 Airport Pulling Road N

+1 239 732 0285

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	09:00 - 12:00

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850 Seagate Drive

+1 239 643 9909

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	09:00 - 12:00

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Hertz

6.1

Okay

Read 4 reviews

Cleanliness

6.3

Comfort

6.4

Pick-up/Drop-off

6.1

Value for money

6.4

2 locations in Pelican Bay

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Locations in Pelican Bay (Naples)

280 Vanderbilt Beach Dr.

+1 239 598 1686

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	08:00 - 18:00
Sunday	08:00 - 18:00

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850 Seagate Drive

+1 239 643 9909

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	09:00 - 12:00

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Reviews

4.0 Mediocre

Anonymous, Apr 2021

Pros:

Car was clean. Drop off was easy

Cons:

Pick up was poor. Received email directing me to pick up location at ritz Carlton that had been closed for months. Wasted 25 minutes going there to be directed back to original pick up location. Car was ready over an hour later than reserved.

2.0 Poor

Anonymous, Mar 2021

Pros:

Nothing.

Cons:

On the day I was supposed to pick up the rental, I called to see if I can get the car early. Instead they canceled my reservation and said they did not have any cars, and when I asked if they could give me any vehicle type, did not have to be the van I requested, they said I cannot be helped and to try another place.

168 travellers who hired a car in Pelican Bay gave the car agency they used an average rating of 7.6