Hotels near San Diego Airport

Pros: Great location, super comfy beds, 5th floor bar/patio was beautiful overlooking the harbor. We walked to seaport village one evening and even all the way to the Gaslamp another day. Restaurants and coffee shops abound in the area and there was a fun food truck event on Sun afternoon right by the hotel. Staff was consistently happy and helpful. We only had a car for one night and they handled the parking adjustment very smoothly. The whole place looks new and clean. Not a cheap stay but worth it. We will def come again!

Cons: Parking was $$ but that’s the case at all nice hotels in SD. Bathroom in the two queen suite is all one unit - sink, toilet and glass shower. Not necessarily a negative, but something to know if staying as a family and one wants to use the sink if toilet or shower is in use by another. :)

Pros: Very friendly staff, clean place.

Cons: The breakfast bar should go back to normal (before covid) the breakfast they have now is not bad by any means, however, it was more impressive and had many more options in the past.

Pros: I loved pretty much everything about this property. Each and every staff member that I came in contact with were very friendly. Check-in was swift and easy. Property was well maintained and clean including the room and bathroom. My room came with a microwave and refrigerator. When I needed more towels, an iron, a blow dryer and even bandaids they provided these items. Staff brought sanitized items to room swiftly in clear bags and placed them on a cart outside my door so that the I could grab them due to COVID. We had a great view of the harbor from the 8th floor. Everything was in walking distance which was very convenient for the things I had planned for my fiancé and myself. Complimentary breakfast was provided during our stay and it was pretty decent. The next time we’re in San Diego, this hotel will definitely be my choice!

Cons: There wasn’t much I didn’t like except the bed was a little too firm and I could not adjust the thermostat in the room because it was locked on fan mode. The a/c unit was up on the wall above the tv and away from the bed so the temperature in the room was a little warm at times.

Pros: It was clean and comfortable, enjoyed the view and the energy of the property....

Pros: Everything was nice. Service was very slow, and our room window was just filthy. Great view - if we could only see it. Staff was always friendly. The location was just PERFECT for us! Thank you for a wonderful week!

Cons: Slow staff (if we needed needed more coffee or ice) Windows were absolutely filthy dirty. Really disappointed that our view was ruined by dirty windows.

Pros: Staff and all sanitizer stations. Excellent location

Pros: The hotel was in a prime location. Convenient walk to restaurants and the USS Midway.

Cons: The biggest problem was there was a family next door and the rooms are connected with a door. Although they were closed i could smell when people used the microwave for food and odor from the other room. With covid it's NOT safe at all.

Pros: Beautiful hotel. Great location. Staff is amazing!

Cons: Parking is pricey.

Pros: Close proximity to the cruise line terminal, several restaurants within easy walking distance, good breakfast

Cons: No airport shuttle; the airport is only a couple of miles away, so a cab ride was not expensive

Pros: The breakfast is always good with lots of options. The views from the room are very nice. The location allows you to walk to most downtown places.

Pros: The views are amazing!! And the rooms are beautiful! Exactly how they're pictured!

Cons: No!

Pros: Comfortable Room

Cons: Limited elevator excess crowded at times, stairways could have been another option.

Pros: Hotel staff went above what was required to make our weekend very special.

Pros: Very good location

Pros: Todos los empleados incluyendo los de mantenimiento fueron muy amables.

Cons: Para ir al estacionamiento hay que salir fuera del Hotel y tomar otro acensor. El costo del estacionamiento es muy alto.

Cons: Shower pressure was horrible.

Pros: Staff was very friendly, valet service was quick and the hotel was clean.

Pros: The location was perfect for where we wanted to go. Liberty Station is a really cool community, almost like a small town in itself.

Cons: The air conditioning units aren’t the best. We had to move from our first room because it didn’t work at all. The second room was a little better, but we noticed it started dying early in the morning. The pillows were horrible. No freezer compartment in the frig and no microwave. Holiday Inn has both. Not up to par for Marriott as far as I’m concerned.

Pros: Great location! We took the trail to the art district. We didn't even notice there was a huge shopping center not too far off. It was a beautiful area off the beaten path and the beds were so comfortable!

Cons: We stayed on the second floor and could hear the heavy footed person above us.

Pros: The location is great, and we love the pool. The staff is also very helpful.

Cons: Did not like sharing one microwave with everyone in the lobby. Did not get my request met initially coming in, and had to switch rooms. The WiFi and tv were not working properly which messed up some of our nightly plans to relax, and also missed a work zoom call. We did not feel the price was worth what we got, but did end up getting a decent refund. Just not the same experience from the first time we stayed here.

Pros: Great location, clean rooms and friendly staff ¿¿

Pros: Room was so big , the view was incredible , and i liked the pool and the temperature of the water ,

Cons: Shower was too tight

Pros: The friendly staff quickly checks you in, very quickly, which is great nowadays. The hotel is very quite even with its proximity to the airport.

Cons: My room was not cleaned well, I found someone's fortune cookie fortune on the floor in a fairly conspicuous place. Seems my room was vacuumed all that well.It also smelled somewhat strongly of mildew in the corner by furnace/ AC.

Pros: The location, the room was clean, the staff were all very nice and it was just a very pretty hotel.

Cons: No

Pros: The staff was great . The front desk staff went above and beyond !!! Couldn't have ask for a better experience!

Cons: 0

Pros: It’s clean and the location is great. You can walk to liberty station and water is nearby. After dinner, a stroll around the area is doable. The staff are friendly and allow us to do early check in , which is easier especially traveling with a baby

Cons: Hmm I wish the size of the room is bigger but it’s fine for a location like this

Cons: Old hotel, slow elevator, bathroom showers had no pressure and toilet was also old and slow to flush. Was not expecting this especially given the high cost of the hotel room

Pros: Great location! Near restaurants and outdoor activities.

Cons: None to mention

Pros: very clean, nice views, good location

Pros: They gave us a room that the toilet didn’t work and we ask for different one and they didn’t, worse experience ever

Cons: Staff

Pros: Less than 15 minute drive to the beaches and downtown. Beautiful view overlooking the bay and extremely clean room.

Cons: Parking was $13 a night.

Pros: Location clean

Cons: No

Pros: Cleanliness, brought our own wipes to disinfect and not one spot of dirt. Hotel room and bathroom were clean.

Cons: A lot of visitors in pool, which made us not want to go swimming at all. Every hour a group attends, but it can be a group of 15+

Pros: Friendly staff, great facilities. Beautiful views

Pros: the front desk staff was very accommodating to my requests

Cons: There was a mix up at check in and my card was charged for the room event though i had my reset frim o

Cons: Hotel elevator needed upgrading. Very small and shaky

Cons: Way too high for a mediocre place. Place just seemed run down. It was loud too. Place is just serviceable and I chose it for convenience sake. For what I paid, I expected much better.

Pros: Location..

Cons: Had to replace the keys three times. They didnt work the first time we used them and we were just down the hall from the reservation desk.

Pros: Nice staff, great location, nice rooms, clean hotel in general. Good breakfast area and selection.

Cons: Worlds slowest elevator. Tv's in rooms not HD.

Pros: The grounds were pristine and beautiful. The breakfast was delicious and the staff was very friendly and helpful.

Pros: The free breakfast was great! We liked that the pool was open and available to us and it was heated!

Cons: Beds weren’t too comfortable, I felt itchy the first night

Pros: The location was perfect for our needs. The ability to have access to a full kitchen was a life saver.

Cons: Ongoing plumbing issues throughout our stay created some unneeded discomfort.

Pros: We liked everything about this property. The room was very comfortable, quiet, and the kitchen was fabulous. We would come back here anytime we are in town. Loved it!!! The breakfast was great and the staff was very friendly.

Cons: There was not one thing we did not like.

Pros: The grounds. The breakfast the overall area. Nice staff

Cons: Pillows that were basically flat. Even when using 3 . King bed had a window curtain as a blanket. Weird.

Pros: Hotel super clean, roomy, pool well kept, jacuzzi nice, fire place to sit and chat. Barbecue grills if you want to cook. Free breakfast was nice, actually giving out a hot meal, along with continental foods.Close to harbor, outdoor space for kids to run, skate, run bikes, you can walk to small plaza that has food places. Beautiful scenery, you will Love it.

Cons: Tourism assessment what is that🤑 Another way for state to tax, not hotels fault😅

Pros: Loved the family style room. Place was clean and in a great location. Also very quiet which is a plus. (During covid) — Places nearby seem to be open for the most part even for indoor dining.

Cons: Only downside is my final price on booking did not match the final price when I checked in. There was an extra $60 charge which you should look out for here.

Pros: They were great we love the hotel and plan on using it again! I have told all my friends about them

Cons: There was nothing to dislike sorry

Pros: Walking distance to lake

Cons: Only complaint is the water heater was a bit bipolar. I've stayed here before, but in the other building, and didn't have that issue.

Pros: Location, Cleanliness, abundant parking

Cons: Kitchen staff is rude most of the time.

Pros:  

Cons:  

Pros: I've stayed here before and I love everything about it.The only thing that I would change is always make sure that you're not facing the parking lot.

Pros: great location staff was accommodating and friendly breakfast had good veriety to select from rooms clean and quiet I felt safe

Pros: The carrot muffins!! Breakfast was really tasty:)

Pros: The rooms are very nice, the location is great, and the breakfast is complete.

Pros: Happy hour reception

Cons: Healthy choices for breakfast (hard boil eggs) Housekeeping did not replace our towels or make-up our bed.

Pros: How quiet and clean it was the staff was great and very good breakfast we had a great time in the pool as well.

Cons: Overall it was excellent.

Pros: The staff was great, Hotel employee were right on anything that needed attention. The hot breakfast was a nice touch. The room was clean and very well kept.

Pros: All staff very nice accommodating and helpful!!! We had hide a bed issue and a memory foam pad was brought to us. We had a phone dropped in toilet and rice was found for us. We had toilet leak and repairman was out to fix within 1 hour and he even made arrangements for fresh bath mat to be brought to our room!! Very impressed!! Love walkway and seating area outside!!!

Cons: Too small of a room for price. No door between bedroom and sink and light area therefore always woke up other person as getting ready

Pros: Enjoyed the cleanliness of the hotel. We stayed for a local triathlon and it was perfect.

Cons: We requested replacement towels on our last night at hotel and were told they would be brought up. They were never delivered. I also wouldn't rate the breakfast as a breakfast. More like a handout instead.

Pros: The King Deluxe Room came with a couch/hide-a-bed that made the room more cozy.

Cons: The lobby didn't have change for their laundry facilities. I was able to find a fellow guest that helped me out. 😊

Pros: Room was ok, bed was comfortable and good shower. Staff was very good.

Cons: Noisy floors! Obviously Old Town Hotel (really a motel) has been updated but the floors are still creaky. I could hear the people upstairs all morning moving around their room. Also, the walls are thin. The people next door played their TV until very late and it sounded like it was in my room. Be prepared to get patriotic at 8 AM each morning since the National Anthem is played. The location is close to the metro system but is in an industrial area. Old Town is within walking distance but it is several blocks away.

Pros: Location & friendly, accommodating staff. Affordable laundry facilities.

Cons: They changed up the breakfast, now they don't include milk & cereal, but I'll get over it. 😊

Pros: Room was very clean and beds were extremely comfortable.

Cons: Parking is terrible at best. It would be best to uber there or have a very, very, small car.

Pros: Location and super attentive and friendly staff

Cons: The room above me was so loud. They seemed to be jumping around instead of walking....

Pros: Small kitchen area very convenient. Lots of cable channels. Front desk staff is nice. Room was clean except for carpet. Location very close to Old Town and Sea World.

Cons: Carpet looked very dirty. Needs to be steam cleaned or replaced. Shower head water pressure way too low.

Pros: Stay here ,if your in the old town area looking for a good one this is it and I have been to them all

Cons: Stay here ,if your in the old town area looking for a good one this is it and I have been to them all

Pros: room was very convenient, staff was exceptional, pool was lovely, foliage was beautiful

Cons: 1. we received a phone call on room phone at 12:30am asking for "Sara", not anyone we knew, this was an abrupt waking that was not expected or wanted! 2. neighbor set a clock radio for 7:30am which was quite loud, as well as his singing along with the songs, very loudly. 3. Lastly, parking seems to be an issue. Trouble with spots later in the day. A car had parked in the middle of 2 spots, leaving nothing available for anyone. We eventually found a place to park but when we called the front desk simply to let them know that one of the guests had parked in the middle of 2 spots, they told us there was nothing they could do about it. In reality, they could have notified the guest with a notice on their car that if they did this again, their car may be towed (since it is private property). Even if they were not going to do this, they should have acknowledged and told us they would look into it, and apologize for the inconvenience instead of telling us basically "too bad, nothing to do, we don't know whose car it is".

Pros: The hot tub and location

Cons: The bathroom door didn't close all the way

Pros: Excellent and acommodating staff. Easy in/Easy Out and close to Old Towne SD and Transportation Center!

Pros: Very close to downtown, beaches, MCRD, and attractions. walking distance to Old Town. Comfortable accommodations.

Pros: It was super clean, staff were great, and close to sea world, which was why I needed a room. Also the beds were really comfortable!

Cons: No elevators to get to the room on the second floor.

Pros: The staff was awesome. Hotel employee made us feel welcomed and answered our questions when we first arrived.

Pros: Clean, quiet, spacious, and the staff was friendly. My dog enjoyed the stay too! Lots of other dogs too.

Cons: No

Pros: Convenient to the trolley and to Old Town. Clean with a nice breakfast

Pros: The free breakfast was very good -- much above expectations.

Cons: The general neighborhood is depressing.

Cons: In an industrial area.

Pros: We requested and received a very quiet room. The room and hotel overall were very clean and the staff friendly. Free breakfast options included steel cut oats, no-crust quiche, and waffles. We had the oats, which were good. The fresh fruit was also high quality: oranges, green apples, and bananas. We didn't try the pool.

Pros: We love San Diego and the Old Town Inn. We always stay there

Cons: nothing

Pros: Located close to airport for flights out. Located close to public transit and Old Town District.

Pros: No better location right in the middle of Old Town!

Pros: I'm surprised this place isn't more expensive. It's beautiful!! We stayed in room #1 with the pine tub and I fell in love with The Cosmopolitan. We also really enjoyed sitting up in the patio drinking coffee and watching the beautiful sunset. We will be returning. Dee, you're amazing! Thank you.

Cons: The only bummer is that COVID ruined our chance to try out their saloon 😔 their saloon and restaurant were closed. However, I'd stay again without those in a heartbeat.

Cons: I did the reservation for a 2 queen bed and when I got to the hotel I was given an inflatable mattress that was not good. There was someone from staff making a lot of noise early in the morning outside our room.

Pros: Dee was Awesome, Great location and perfect room!

Pros: comfortable bedding, the breakfast served on the patio was delightful.

Cons: there wasn't anyone there to check us in. It's totally gated and locked and the phone # they said to call was to leave messages only. Turns out the desk clerk was across the street and didn't check his phone often. Very disappointed as it was our anniversary and this started it all wrong. We were ready to leave and finally got a guest to call the manager! We had to wait 2 hours just to get in! The court yard was unkept with old appliances stored outside. Everything was closed (restaurant, bar) and no cute tub! But the shower was nice.

Pros: The patio view, cleanliness of the room and peacefulness. Breakfast was brought to our room door where a table and chairs were already setup when we arrived.

Cons: the restaurant on-site was still closed due to current pandemic issues.

Pros: The staff was BEYOND AMAZING! Dale was so helpful, courteous, kind, accommodating, had GREAT recommendation. The hotel is so charming. The courtyard is so beautiful. The property is so relaxing, quiet and charming. It's a wonderful oasis! The location is perfect for enjoying everything Old Town San Diego has to offer. Being able to enjoy breakfast on the balcony watch Old Town come to life was the perfect way to start our day. Watch the sunset from the balcony was awesome!

Cons: I honestly cannot think of anything I didn't like. It exceeding our expectations.

Pros: Very comfortable and clean. Staff was exceptional and accommodating.

Pros: The history

Cons: The room had a strong musty odor

Pros: I love Old Town. We were in room 9 up stairs front . It was clean, quiet and a great location. Our room was the California room, it came with a queen bed and a claw foot tub. We had a great view of the park, close to all the stores and Restaurants

Cons: WiFi was very spotty,.

Pros: Historic beauty perfectly, tastefully maintained in top condition in a beautiful, peaceful part of the middle of the city. Really nice staff and a great continental breakfast room. Whoa! and a great shower!

Cons: Nope.

Pros: location, cleaning staff Free breakfast with fresh fruit (melon)

Cons: Bed was terrible. Soft saggy mattress with no back support. We received no help in trying to find another room/alternative bedding. Coffee okay, but scones, yogurt, granola way too sweet/sugary.

Pros: The antique decor and the great shower

Pros: Character

Pros: The staff was amazing and super friendly, from the moment we arrived. The gal the met us at the front desk was very informative and walked is up to our suite, she really made our anniversary stay memorable from the very beginning. When arriving after our walk through old town we had a need for ice and without even asking one of the hotel staff came up and accommodated us and took our drinks and set them on ice in a bucket. Definitely will be coming back to stay again.

Pros: I Booked this for my boyfriend and I to stay and attend the Chargers/Raiders game and not have to worry about the traffic. I did it the day of and didn't really look into the hotel much bc it was just easy and right next to the trolley line. To my surprise there wasnt a TV or a phone ..... I didn't even miss it and just enjoyed not having it but I did tend to use my phone to play music. But it was so relaxing and well worth not having those items in the room. The staff was more the amazing and the ghosts in room 9 were definitely making themselves known which made it even more interesting. It was nice to roam around Old Town over the weekend but was bummed that it closed down so early. I've stayed all over in all kinds of hotels and by far this one stands out in my experience and it's nice for family and for couples to go and have a stay-cation to recharge battery's

Cons: I personally loved the bed you just sunk right into it but unfortunately my boyfriend is very tall so it was kind of a tight squeeze for him. I Personally liked the tight squeeze haha but as far as making it comfortable for someone his size a much larger bed would of been nice. Also I wish the bar in the restaurant would stay open later as a place for hotel guests to hang out once Old Town closes down.

Pros: The room were not clean

Cons: The floor the couch and the counters were pretty dirty

Pros: Well priced, near ocean, nice views. Friendly staff.

Cons: The sofa recliner bed linen was ripped and the springs were was very uncomfortable to sleep on. A lot of early morning city noise. Mentioned to staff and they said they were going to change sofa spring bed prior to Covid.

Pros: Staff were super attentive and nice. Always said hi hello. Promptly served us and gave what was requested.

Cons: The second day the cold water was not working. The shower and the sink faucet was coming out with very hot water only. Called front desk and apparently there was a problem in our floor.

Pros: This is the second time I've stayed at this hotel. While some of the funiture in the room is a little old and dated the bed was comfortable, the water pressure was great and the room was clean. The pool area was heated and plenty of towels available. Was within easy walking distance of little Italy and the waterfront downtown.

Cons: Hot tub could have been a little hotter.

Pros: Comfortable room, great view and also the people who work here are very nice ! So much great locations that are walking distance!

Cons: The shower water runs low. Rooms are a bit old fashioned with furniture but overall great!

Cons: Carpet was dirty

Pros: Staff was very friendly and courteous

Cons: No

Pros: Room was very clean. It had a microwave and refrigerator. Good central. location.

Cons: Had to pay $20 per day for parking. This was not mentioned when booking hotel.

Pros: Staff was very friendly. Hotel employee checked us in and made us feel very welcomed. Location was wonderful. LOTS of restaurants within a short walking distance. Starbucks right across the street. Three blocks away from the harbor. Comfortable beds.

Cons: No we loved it there.

Pros: The staff were professional and polite

Cons: Parking was limited

Pros: The reception office staff was very helpful

Cons: The room was very small. I know they are dealing with COVID, but the “sack” breakfast provided was pathetic. We were there for 3 nights and we ended up taking our own trash out to a larger can in the hall since housekeeping not once serviced

Pros: clean

Cons: bit loud, street noise

Pros: The location couldn’t be beat... when traveling anywhere in California you will want to rent a car and you can park at the hotel for only $20 per night with full in/out privileges. This is a low key no frills hotel that delivers in every way it sh

Cons: For the money you cannot really demand much more. Nice place and very good complimentary buffet breakfast served every day. You can get an UBER in less than a minute at any time from this location.

Pros: Allowed us to check in early...which was really helpful since my wife had just had surgery a couple days prior!!!

Cons: Only having one elevator working made the waiting a little long, especially with being on the 14th floor, but we made It work

Pros: Cleanliness, friendly and informative staff.

Cons: Parking is tight.

Pros: Nice staff. Good location. Recommend to family and friends

Pros: The hotel is conveniently located in downtown San Diego. It was spotless. The breakfast was actually served next door, and it was delicious!

Cons: They didn’t have a shuttle driver available when we arrived at the airport. However, we were told to take a cab, get a receipt, and they would reimburse me, which they did as soon as I checked in.

Pros: Typical BW facilities that are dependable. Great location. Ten minutes drive from airport and zoo. Easy walking to many downtown, bayside activities and restaurants.

Cons: Toilet not very effective at flushing waste. Breakfast choices somewhat limited compar s to some other BW’s.

Pros: Everything was great, walking distance to Little Italy, the bay, and so much more!

Pros: Loved the location. It was within walking distance to the star of India ship.

Cons: The wall beside one of the beds in the room was filthy.

Pros: It was clean and the staff was friendly.

Cons: The parking structure is difficult to navigate large vehicles. Impossible for two-way entrance/exit traffic, which, again, is very difficult to deal with if in a large vehicle. Parking garage not usable for those with disabilities. No elevator.

Pros: Excellent location, airport shuttle, close to public transportation, breakfast included

Cons: Parking fee

Pros: Location and the lobby was the only nice thing about this hotel. Also, the beds were clean and comfy.

Cons: The rooms are outdated and not too clean. Window drapes were stained and also some of the furniture. Hallways of the hotel smelled funny and was a bit dirty with some stains on walls.. Breakfast was not good.

Cons: Doors slam very loud just let it go and wham!! Beware of parking suprise 18 dollars per nite!

Pros: Very reasonable overnight parking fee; very helpful and courteous staff

Cons: Breakfast was okay but can be better

Pros: The included breakfast as well as the shuttle to and from the airport

Pros: There is a free shuttle to/from the airport. Each room contains a refrigerator, microwave, coffeemaker, safe, hair dryer, and iron. I was given a voucher for free breakfast buffet in the attached restaurant and the staff kept it well-stocked, even when it was nearly time to end the buffet. I flew in early and the hotel let me check in early without charging an extra fee.

Cons: There were several issues with the condition of the room. The refrigerator, TV, microwave, and lamp were all broken. I attempted to restart the fridge and the TV by unplugging from surge protector and plugging directly into socket, trying different sockets, etc. but was unable to get them going again. A very nice maintenance man did some trouble-shooting and was able to get them working with a bit of effort. The switch on the lamp was bent, loose, and shorted out. Cleanliness was also a problem, maybe because of my early check-in. A used towel was stuffed under the safe in the closet. One bar of soap in the bathroom had gotten wet and was unusable. There was a curly hair on the bathroom counter. There was no lotion. Overall, the experience was NOT what I expected from a $200 per night hotel and I do not recommend it.

Pros: Great location, very clean and comfortable. I would stay there again.

Pros: Even though the hotel was unconstruction, it had great service. Good room for a good price. We only stayed for one night and everything was great. No complains about anything. Highly recommended this hotel its rest the pier and has good restaurants near as well.

Pros: The view from the balcony was a direct line to the waterfront and the Star of India. The room was very clean. Breakfast is provided at the attached restaurant which is a nice facility. Transportation is provided to and from the airport and to the cruise ship terminal. The location is convenient to walk to Seaport Village, Little Italy, local bus line, the zoo, Gaslamp district, multiple other restaurants, as well as pharmacies and shopping. There is no need for a car.

Cons: The lobby area is being remodeled and I knew that when I booked. It was a little dusty, but not inconvenient in any way. However, although the rooms are very clean, the furniture, wall coverings, and carpet are looking a little tired and worn out and in my opinion, these are the areas which should be updated.

Pros: location , friendly

Cons: construction, unable to find my reservation for quite sometime. not in the system and had to go to main office to get it cleared up

Pros: It was close to the water. Very comfortable. Remodeling so it will even be better when that is completed.

Pros: I love the pool, and rooftop bar on the 5th floor. The rooms are very clean. Great shower.

Cons: Ummm, this would be splitting hair, but maybe the pillows can be fluffier, more support.

Pros: we liked the view of the corner room and the breakfast was good as well.

Cons: I had asked for a room with a bathtub but our room didn’t have one and then on the advertisement they said they had bathrobes but when I asked they said they had no clue what I was talking about. The lady at the front desk just gave me a key and didn’t tell me where my room was or on what floor, she was kind of rude.

Pros: I liked the fact that it was near the marina. The bed was soooo comfortable and the employees were great. I loved the service so respectful & clean.

Cons: I didn’t like that i was put on the 6th floor. Right on top of the 5th floor. They mentioned that we couldn’t have parties in the room but yet the music from the bar on the fifth floor was soooooo loud and people were screaming and dancing without face masks. I usually stay on the side of La Jolla and decided to try this side of San Diego. But most likely will not be back. Not too peaceful area. Also aside from paying for the room, the hotel can’t even offer free parking. $40.00 a night is ridiculous.

Pros: Friendly staff great location

Cons: No roof top open because of COVID but was expecting that

Pros: I liked that it was pet friendly and had a beautiful view of the city.

Cons: I had to do a late check in , because the rooms were not ready. Also the parking is overpriced.

Pros: Location

Cons: Breakfast was not as it was mentioned. It was advertised hot breakfast but in reality it it was one cold bagel and one apple. Also breakfast staff was very rude and get water or juice. Parking was also very expensive as compared to other places

Pros: Great location, friendly staff and awesome room!

Cons: Just having to pay so much for parking

Pros: Everything about this hotel was amazing. It's perfectly located, the staff is very friendly. The look and feel of this place was just awesome, and it's just so well done.

Cons: The parking is expensive, but that comes with all hotels of this type.

Pros: Very good location and great view. Friendly staff. Nice breakfast.

Cons: Parking is not very convenient.

Pros: Great views, amazing beds, spacious rooms, excellent free breakfast in the morning, nice staff, clean rooms, and one of the best locations in the downtown area. Excellent value for the price with short walks to anywhere in the downtown and along the bay, or if you don't want to walk it is a $4~ Uber to Gaslamp/downtown. Will stay again and would recommend to anyone looking to stay downtown!

Pros: The cleaness the friendliest most helpful loved it

Cons: The toilet didn’t flush from time to time and the room felt and smelled wet or dap the shower dripped

Cons: While we were gone someone came in our room and took only our towels, didn’t empty our trash or nothing. So we come back to shower and realize there is no towels!! Had to wait 30 mins to get a pair of towels delivered... why come in the room and take towels and not replace them?? Seemed very sketchy.

Pros: Terrible customer service

Cons: Terrible customer service

Pros: The room was clean and parking was easy.

Cons: It is right next to the freeway so the noise in the parking structure is deafening. You can see cars on the freeway from the room. We had a double Queen room for four people and there wasn¿t enough space for everyone to set up their suitcases.

Pros: Nice property, everything remodeled

Cons: There was a pee smell in the room certain area almost as if someone peed there. Also, when we left the room to pack the car someone threw up in the hallway and also someone threw up inside elevator and outside the elevator in parking garage. Maybe nobody seen it yet, but it was gross and the other guests were loud. Seemed lots of partying was going on all thru the night. My aunt didn’t sleep, I did a little

Pros: Easy check-in and check-out

Cons: Non explanation that there was a fee for parking a vehicle on site, being charged a fee I knew nothing about.

Pros: Friendliness, safety, Service, quietness, cleanliness, & favorite shuttle driver

Cons: N/a

Pros: Clean property & rooms

Cons: Housekeeping talking loudly in the hallway early in the morning. Knocked on our door 30 min before check out to see if we were done and when we would be done when we had our do not disturb sign on the door and were getting ready.

Pros: The wine and prices!

Cons: No

Pros: Reasonable cost! Great location to get to airport early!

Cons: Nothing!

Pros: Clean, nice staff, location and price

Pros: The shuttle to airport

Cons: Breakfast

Pros: Clean, affordable, nice staff.

Pros: Cleanliness

Cons: Some of the staff weren’t nice to my husband

Pros: It was close to the airport and had a shuttle.

Cons: Rooms were pretty crappy/simple. Felt more like a dungeon than a hotel on the first floor.

Pros: The shuttle service was great!! The driver was very helpful and made me very comfortable.

Pros: The location

Cons: There was a staff that could use some customer service classes. They also charge for parking 🙄

Pros: Staff at checkin/checkout were so nice and very professional and told me about free breakfast down the hall. Conversation was pleasant and they both made me feel so welcomed. I loved how clean and new this place was, I will stay here again and againðŸ�

Cons: Not at all

Pros: Nice room. Very clean and modern. The breakfast buffet was exceeded my expectations.

Cons: Be aware rooms are right along freeways. Desk clerk strongly recommended a service  to the border crossing the next day rather than Uber. That didn't turn out well. The vehicle was in poor repair and was crowded with two couples and expensive.

Pros: The bathroom was big and had a nice dual shower head with good water pressure. Staff was nice

Cons: Walls were very thin and I could hear so much noise from the hallway threw the door

Pros: The shuttle

Cons: Location was a little questionable. Creepy guests slipping disturbing notes under my door.

Pros: It was close to the airport and the evening front desk clerks were awesome.

Cons: The clerks on duty during my check in and check out..rude and condescending

Pros: Clean rooms. Airport shuttle, store with snacks, breakfast.

Cons: Noisy highway traffic all night; major renovation going on with 100+ large cartons in front of the building (new furniture, etc.). Looks like a construction site.

Pros: The staff was very nice.

Cons: I didn't like the room it was dirty and dusty. For the price I was expecting more. The breakfast was not good at all. Coffee maker in the room was dirty and moldy.

Pros: Location was fantasic

Cons: They were remodeling rooms and had initially put us in a room that had a strong paint odor. We asked to be moved and they do so happily. However, they moved us to a room that was next to rooms being remodeled. We woke up early to workers hammering

Pros: The shower was amazing and the bed was great.

Cons: The room I paid for was much much smaller than anticipated. I paid for an executive suite and the room we got was average size with nothing "executive" about it. I asked the front desk if there was a mistake and they told me that was the room I paid for.

Pros: location, and shuttle to the airport

Cons: room was not quite finished....no place or hangars to hang any clothes, no holder for soap or shampoo in the shower....otherwise ok

Pros: proximity to my home office in old town

Cons: too noisy to sleep. the hotel is right on top of hwy 5 - and I do mean right on top of the highway. No screen. No trees. No sound proofing in the walls. No sound proofing in the windows. I will never stay at this hotel again and will never recommend it

Pros: Friendly staff

Cons: Hotel room after a few hours of stay reeked like sewage :( AC wasn't working well:(

Pros: The reception staff was friendly and helpful. They did not hesitate to assign a new room, when I requested it. The kitchen staff was also very friendly and efficient.

Cons: The rooms were awful! We requested a second room (since the first had a pungent smoke stench), and it wreaked of B.O.. The bathtub faucet leaked, there was a piece of chocolate under the bed, and there was an undisclosed $10 charge for parking!

Cons: Mildew smell in one room. Obvious water/mold issues. They had large fans blowing to dry out the rooms, we couldn't even relax/nap in our room noise was so loud.

Cons: I was not comfortable with the hotel at all and did not end up staying at the hotel. I knew I probably couldn't get my money back so I didn't bother going back to the front desk.

Pros: The staff was very friendly.

Cons: I didn't care for being told that there was a parking surcharge that was hidden in the fine print. All charges should up front on the first web page of the site.

Cons: Parking was horrid. Spaces not big enough for even compact cars. Our queen bed was a double at best. Lots of road noise

Pros: Clean room great location

Cons: Parking was said to be free. When I arrived I was charged an additional fee to leave my car on the premises.

Pros: Very convenient to old town and getting onto I-5

Cons: I-5 traffic noise.

Pros: The staff was friendly & helpful. The room was clean & comfortable. There was a fair amount of variety to the complimentary breakfast. Great local shuttle service, including to the Marine Corp graduation services. Would recommend.

Cons: The down side to this hotel is the location. The hotel is sandwiched between I-5 and a very busy street. The noise level could be intolerable to some.

Pros: Room was clean

Cons: Parking is poor, location is scary

Pros: I liked the breakfast, coffee bar, location to downtown, Old Town, and Little Italy as well as the wedding venue we attended. Everyone was friendly and smiled. Security parking was a great plus as we had a new car and feared there would be issues.

Cons: Some things to consider changing include attention to details. 1. Be sure to leave an extra roll of toilet paper in the room at all times 2. Put screens on the windows facing the freeway as the room was extremely humid 3. Towels should not have holes in them even if they are smaller than a dime 4. Overall ventilation in the room was challenging between the humidity created by the shower and lack of ventilation in the bathroom to the swamp cooler in the room that just created more humidity. 5. Need more full sized parking spaces and more if possible. 6. Have rooms that are joined and allow for families to stay in a junior suite; requires less parking.

Pros: Close to tourist attractions (Old Town).

Cons: Horrible parking situation. Tiny rooms that are poorly decorated. Tiny bathroom and shower.

Pros: They have shuttle service. Very convenient when exploring sd.

Pros: Free Breakfast and wifi

Cons: Staff wasn't very friendly, welcoming helpful upon arrival

Pros: Walking distance to Old Town. Easy access to I-5 freeway. Building architecture in Mission style. Heated pool. Clean rooms. High quality (Paul Mitchell) shampoo etc. in the bathroom Friendly staff who relocated us to a nice, quiet room not facing the freeway upon request.

Cons: Building layout is a little weird. Because of Covid elevators are slow, and the staircase leads to the parking lot instead of the lobby. Doors to the rooms are very heavy, and make a big racket when they slam shut. Room can get a little stuffy and you can't open the windows. Freeway-facing rooms can be a bit noisy.

Pros: It had been renovated inside.

Cons: The agent at the desk was very rapid in her explanations about parking and parking charges. Didn¿t have a welcoming attitude. So sad that we went at this time since COVID has stopped all breakfast buffets.

Pros: Location, clean and room was comfortable

Pros: The property was clean and very cute. It was close to all the amenities we were interested in doing. It was also very reasonably priced.

Cons: Our air conditioning was broken and made a loud noise when turned on, and when off it was hot. We could not open windows. I was surprised that the woman at the counter only offered me a free coffee and pastry for the trouble.

Cons: Clean bathroom daily, change sheets daily, vacuum daily. Announce $25 parking fee immediately upon checking in. Fix loud closing door hinges. Have cars in parking garage stay inside their white line. I had to park in street, lucky to find parking spot. Guest ordered food, the maid left it in the hall unattended for over an hour. Susan impatient and abrupt. Slow down, don’t talk over your guest.

Pros: Great hotel overall. Clean and friendly staff.

Cons: The coffee maker in the room was not working at all. It was missing a piece and could not make myself a cup of coffee.

Pros: Clean, quiet ! Covid regulations en forced. This hotel is perfect for our needs. Loved the 12 noon check out.

Cons: $25 dollar parking fee if you stayed on their lot.

Pros: The price for the room in a Saturday, thumbs up!!!

Cons: No glass cups??

Pros: Location to old town.

Cons: Room needs major updates. Furnishings are falling apart and very dirty mattress.

Cons: The AC was broken and they had a basic fan in the room so was very hot and muggy. I called the front desk and they said it would turn on in 5-10 minutes and never did.

Pros: Location

Cons: Cost for parking

Pros: Location My room and shower

Cons: charge for parking

Pros: Bathroom was clean.

Cons: 25 dollars parking fee is ridiculous. Air conditioner was noisy! No free breakfast for a 3 star hotel!! No microwave! I will never stay there again.

Pros: Paul Mitchell tea tree shampoo, conditioner, and body wash! So nice!

Cons: $25 per night to park.. not cool. Air conditioner in the room was super noisy and made very loud screeching sounds every time it kicked in and right before it would kick off. It was so loud and irritating I had to just turn it off altogether.

Pros: Location !!!!

Cons: Parking expensive if you stay multiple nights

Pros: The location

Cons: I reserved a king bed but was given 2 queens

Pros: Location

Cons: Pay for parking

Pros: Close to old town so walking was a plus not having to drive

Cons: Bathroom was dirty when we arrived and on our last day before checking out room service walked right in without knocking while my wife was changing, totally inappropriate so we told the front desk and all they did was give us free parking

Pros: Staff were very pleasant. No surprises.

Cons: Other Courtyard Marriotts have an actual courtyard where you can sit outside on comfortable couches, perhaps around a firepit. This had no such courtyard, just some tables in a tight area - very little space around the pool.

Pros: Location.

Cons: Staff. A little uptight.

Pros: Nice location to walk around old town.

Cons: Hallways smelled like people smoking weed in their rooms and stairwell smelled like someone had just peed in there.

Pros: From start to finish the service to the customer was outstanding

Pros: The hotel was fine, really nothing major to complain about. There is a nice outdoor seating area for breakfast right next to the pool. I really like the nice seating area at the drop off zone which was great for waiting for an Uber.

Cons: Rooms seemed to be a bit on the small side. The closet was very small and in the bathroom, making it awkward to access it when sharing the room with someone else.

Pros: Friendly staff, clean rooms, and nice decor. The location is next to a freeway but that didn't bother us. The staff accommodated us by giving our group connected rooms.

Cons: Street parking is tough to find and parking in the hotel garage is $20 for overnight. The Market that they have for guests to get snacks and stuff was a bit too small.

Pros: Room was clean and comfortable. Parking was easy to access.

Cons: Loud freeway noise.

Pros: Conveniently located between downtown and Pacific Beach. Friendly and courteous staff, clean room. Will consider staying here again in the future.

Cons: Parking situation. Park on street for free otherwise.

Pros: Good location, all the necessary amenities, very clean and comfortable, and great, pleasant, helpful staff

Cons: Have to pay to park in their garage

Pros: Great staff great room very clean

Pros: The views and pool

Cons: The situation of the fire alarm was horrible

Pros: I liked that it was so close to the little bay beach. I liked that it was surrounded by water the marina behind the hotel and the beach and navy base in front. It really is a beautiful location.

Cons: Our sink and tub drained poorly. There were random spoons forks an knives all over the hotel. Housekeeping passed by and didn’t them up. On the website it said beach/pool towels. I was saddened when I asked for beach towels and was honest and said that I was taking them to the beach but then was told I could not. I wish there was a place outside to wash the sand off our feet o didn’t like that there wasn’t and because of COVid the room was not cleaned daily but it was when we asked so that was nice.

Pros: The room was lovely- big and comfortable, modern decor and amenities. Fabulous location.

Cons: The pool area needs major rehab from the actual deck to the outdoor furniture. Had a slightly awkward check-in. Front desk couldn’t verify the room upgrade I paid for through booking.com and wanted to up charge me for a second floor room. As a single woman staying there, I did not want a first floor room with patio/glass door exposed to the public street and marina, which like all marinas, inevitably attracts wanderers and vagabonds. After some haggling, he agreed to waive the nightly surcharge (which was already reflected in my higher price reservation via booking.com).

Pros: Staff was great! Room was spacious.

Pros: The location was perfect. My view from room was the marina.

Pros: Next to the beach ,Fresh air , and the balcony

Cons: A cleaning lady walked in while me and my girlfriend where in laying down in bed .

Pros: room on the bayside was beautiful

Cons: The floors in the main lobby seems dirty and there was a musky smell

Pros: Beautiful bay views from the front and charming boat docks behind. Excellent walking park across the street facing the bay with sailboats and huge Navy ships passing effortlessly in front of you. The room service menu was reasonably inexpensive and tast

Cons: no

Pros: Location and view

Cons: We had a patio but no privacy at Sally’s. There was a table right in front of our patio that belong to the hotel and both night there were parties held there. So we were not able to enjoy our patio

Pros: Bed good/ no breakfast was served.

Cons: Close pool and pool bar at 10 pm so rooms right above Can sleep with patio door open!

Pros: Pool was clean and pretty quiet. This hotel is ok for a one-nighter before an early flight out of San Diego but I wouldn’t stay here otherwise.

Cons: Main reason we reserved here was because of free shuttle to airport, however it has limited hours of operation and our flight left early (9 am, so we had to get there by 7 am), and the shuttle didn’t run that early. Person at the desk placed an order for ground transpo for us that evening, but the morning shift desk staff couldn’t find any record of it. So we had to scramble last minute, which completely negated the reason we stayed there in the first place: to have a nice low-stress airport transfer. Otherwise, room fixtures & furnishings needed updating.

Cons: Charging for parking. Wall too thin-could hear voices from next room.

Pros: The price was perfect. The beds are comfortable. The room was clean. The staff was friendly and accommodating. The location was perfect and having a view of the water was great! Breakfast was a little pricey (like it is in California) but it was delicious. It's really a great little hotel!

Cons: Only con was that there was no fan in the bathroom to draw out the steam after a shower.

Pros: Great bed...clean, close to entertainment.

Cons: My "server" was in a strange mood. He ignored taking my order 10+ minutes. He didn't fulfill a simple request, place half my order in a box. A fellow server saw his lack of professionalism and actually did his job.

Pros: The staff and location were great. This is a great place to stay out in the Point Loma area, with a great view on either side of the complex and an exceptional staff.

Pros: I liked EVERYTHING

Cons: No parking provided.

Pros: Location was awesome

Cons: 🤷‍♂️

Pros: Good location, Near restaurants,

Cons: I didn’t like that it does not have a parking area. I was struggling to find a space.

Pros: The location was perfect! it's so close to everything, a lot of restaurants in walking distance. Also the staff was super friendly and helpful. I had a large bag and they let me store it in their office until I had to leave for my train, that way I was able to walk around free of the clutter.

Cons: a couple of stains on one of my towels, nothing huge, looked more like make up stains since I have those on my towels at home.

Pros: Location, Cleanliness, Comfort and Security

Pros: Staff was very friendly and helpful, bed was comfortable, location was perfect, and the continental breakfast was good.

Cons: A small dresser would have helped a lot. Other than 5 or 6 hangers for shirts, you have to keep your socks, etc., etc. in your suitcase.

Pros: The staff was easy to work with and very friendly.

Cons: No

Pros: The rooms for small but that was fine. The location was great right next to Little Italy. The staff there was wonderful very helpful and accommodating. A very pet friendly hotel.

Cons: The only downfall is they do not have parking, but I was able to find street parking. And the staff said that majority of time after 9:30 it's easy to find parking and they were right.

Cons: Broken furniture, window over looks cement wall. Poor decoration and floors dirty.

Pros: Great location & friendly staff.

Cons: The bed was loud! Every movement was a symphony of springs. The three pillows provided were terribly small and filled with bits of foam. It was impossible to get comfortable. Definitely the least comfortable sleeping situation in my traveling career.

Pros: The staff were VERY accommodating and helpful. They were able to switch my room after a night, and stored luggage after I had to check out. Overall, the location is good, and the staff are great. The hotel is currently under construction.

Cons: The first room I had was very small and very dark as there is a building next to the hotel that blocks the light. They swapped me to a 4th floor room and it was good. Overall, it's good for a 3star place.

Pros: Very clean and well located.

Cons: Parking is difficult.

Pros: Friendly staff, good location for downtown SD access

Cons: Hotel is an old building, and it shows its age. Rooms are tiny, floors are uneven, pipes are exposed, walls are dented and dirty. TV only has a few channels and the remote only half worked (had to turn it on manually). Mattresses are rock hard. For over $100/night, this is mediocre.

Pros: I liked how friendly and helpful the staff was! Always willing to help & answer any questions, & attentive! Always asked if I was ok or if we needed housekeeping!

Cons: The bathroom wasn’t as clean as we wished & definitely needs fixing, falling apart. Also, the room had a weird smell to it, seemed like it was the covers on the bed.

Pros: -The room was cute and small -The bed was comfy -Bathroom area had bright light to do makeup properly -Breakfast was decent -Toiletries and amenities provided, fridge and microwave in the room made it easy to keep leftovers -Hairdryer (call the front desk) -Great neighborhood, close to harbor (10 minute walk), I felt safe as a single woman traveling alone, 5 minute drive/20 minute walk to downtown

Cons: -There was construction going on directly outside my window... I opened my window and there was literally a man on scaffolding looking back at me. I know that is short term-- but was quite alarming when it happened!

Pros: The hotel was located close to Little Italy, Downtown and the bay. There were free rides offered by the city that would take you anywhere downtown for free Fri, Sat and Sun. There were also pedicabs for a fee $15-25 per person. The hotel itself was clean and easy to get to. The room was unique is size, but was not small. The hotel rooms are not your typical style since the building is older. They appear to be continuing to update and improve the hotel. There was also an amazing farmers market that happens every Saturday near the hotel. Free breakfast was also good, but limited in choices.

Cons: The parking situation wasn't ideal for larger vehicles. There were still renovations being completed while the hotel was open. The free breakfast needed a couple of more options.

Pros: Close to Little Italy. Cute little quiet rooms with refrigerators & ours had a view of the ocean in the distance, 3rd floor. Walking distance to restaurants & nice neighborhood. Less than $100 and close to many things.

Cons: Delt with meters for limited parking but hotel had parking for $20. Also, one towel was dirty hung up and continental breakfast was small.

Pros: The staff

Cons: No chair for sitting at the desk

Pros: Courtesy of staff. Close location to town. Very quiet at night to sleep

Cons: PARKING IS DIFFICULT AND EXPENSIVE=$20 PER NIGHT

Pros: The location is amazing, the staff are beyond amazing. My only gripe with the place was the cleanliness around the windows which appeared to have black mold. This place is perfect if you don't mind a small room.

Pros: Right around the corner from little Italy. Great food there. Short walk to the waterfront. Everything was a short drive away. The staff was so friendly and accommodating. The continental breakfast was just enough and presented nicely. Nice little clean BOUTIQUE hotel. It's right in the name. So it is not like a typical chain hotel. We would definitely stay again!

Pros: Nice area. Not too touristy. I had one of the more spacious rooms and it was the perfect size. Very nice staff.

Pros: This is a great hotel, in a great area (Little Italy), with amazing yummy breakfast and very helpful staff. The rooms are very clean, with microwave and a fridge. The value for the money is amazing.

Cons: Our room was very small, and you couldn't open the window (the AC wasn't enough) and it was a little suffocating.

Pros: Staff friendly and helpful. Facility clean. Room cramped. Shower drain slow, shower pan filled with water while showing. Window air-conditioner effective but loud. Breakfast good but too few tables during morning rush.

Cons: Staff friendly and helpful. Facility clean. Room cramped. Shower drain slow, shower pan filled with water while showing. Window air-conditioner effective but loud. Breakfast good but too few tables during morning rush.

Pros: The hotel was adequate for the time that we needed to recuperate after our executions in San Diego.

Pros: Personalized attention by staff. Great location.

Cons: Rooms a bit small.

Pros: The breakfast with the fruit salad was refreshing and the croissants yummy! Access to a printer, a computer and internet. Staff (Guy at The front desk) was very nice and helpful. He deserves a raise!

Cons: No free parking even though I found a street parking. No hairdryer in the room, when I got the room it was hot in the room. In the morning I heard the people working on the building next door.

Pros: the television did not work. it did not had sign. There was a constant noise coming from the wall of my room - a snapp. Everything else was all right. I would come back there in despite this things.

Pros: This is an excellent place to stay for those who are looking for a reasonably priced hotel in a great location. The rooms are small, but efficiently laid out and clean. Everything you need is availalble, and the wifi is adequate. The complimentary breakfast is very good and the coffee is excellent. No need for a Starbucks run in the morning. The staff is friendly and someone is always available. This hotel is not spacious, from the lobby to the rooms, everything is compact, so if you were planning on spending a lot of time in your hotel, or you equate space with comfort, this might not be the place for you. If your looking for a clean and modern place to stay that's quiet and well located, you can't find a better hotel, especially for the price.

Cons: Parking would be difficult if you had a car. I did not have a car so it wasn't an issue. There is a construction project next door (new development), so if you were facing it, it might be loud. It never bothered me and I'm a light sleeper, but I did hear someone else mention it woke them up at 7am because their room was right next to it.

Pros: The location was excellent and was walking distance to nice restaurants and stores in the Little Italy area.

Cons: The room that we stayed in (a Double) was VERY small, with cement floors, so I found the online pictures to be deceiving. We also found hair on the bed sheets, which they replaced for us.

Pros: location was nice, close to Little Italy

Cons: NO parking - have to find it on the street or park in a day lot blocks away

Pros: Location, ambiance, traditional!

Pros: Good location nd clean staff was very nice as well nd for the price cant beat it nd couple of miles away from seaworld

Cons: The shawer was outdated

Pros: I liked the place and would probably consider on staying there in the future

Cons: Didnt like that all the services aren’t fully available like the bar and restaurants but i still have to pay full price for the stay

Pros: The location is amazing. The style and layout is reminiscent of old spanish style. The beds aren't the greatest, but not the worst either. The breakfast was so very limited, probably due to Covid. But free food is always welcome.

Cons: The bed was just ok. The breakfast needed more variety but I understand things are difficult due to Covid.

Pros: Is closed to all restaurants and stores

Cons: The carpet had a very bad smell I had to ask for a spray to better the smell on the carpet I wasn't able to sleep well because of the smell

Pros: The location and atmosphere were perfect. Our balcony overlooked Old Town and at night we could even see the fireworks at SeaWorld. Our family loved our stay and the fact there is a restaurant, on site, as well. The staff, especially Amy, were very accommodating, professional and finally. We will definitely be staying here again soon.

Pros: Staff very nice and helpful. Pool was comfortable temperature. Great view of old town. Restaurant food is good. Get breakfast burrito for breakfast and coupons for free margarita or other drink at restaurant. Room comfortable with refrigerator and microwave. This is out third stay. Plan to return. Walking distance to old town San Diego.

Cons: Liked everythin

Pros: Location

Pros: Great view a lot of things for kids to do in the area.

Cons: Nothing that could've been prevented because of covid-19 the restaurant was closed but that was not an issue plenty of eateries close by

Pros: Location

Cons: No

Pros: Location was wonderful. The layout itself is unique and gave the sense of being in a village rather than a hotel.

Cons: There was a fair amount of noise from the streets and some other guests. Sleeping was okay, but interrupted.

Pros: The staff was friendly and accommodating.

Cons: Our room was set quite far from the main entrance.

Pros: Friendly staff and proximity to shops, restaurants and bars

Cons: Furniture in room needs to be updated

Pros: That is walking distance to everything, they have a nice breakffast

Cons: I don¿t like that the for parking, we are already paying resort fees and that the breakfast ends so early by 9:30am.

Pros: The hot atmosphere. Very beautiful hotel and was perfect fot the surroundings.

Cons: No

Pros: Everything!

Cons: The only thing I would say was they have up a welcoming drink ticket, when we went to use it they say all of us had to order a meal

Pros: It’s a great location with lots of delicious restaurants

Cons: No

Pros: Location.

Cons: Very old facility. Hidden fee at check out.

Pros: Location. Walking distance to shops/restaurants.

Cons: Room needed updating. Larger tv would be nice.

Pros: Close to airport, close to old town, could be quaint if not so musty, dirty, old. Staff was generally friendly and helpful.

Cons: Room was old, dirty, musty, and below expectations of a 3*. 8.0+ guest rating. Some rooms may have been renovated but ours was more 1993 than 2019. My son also burned/irritated his face on the linens or was bit by something while sleeping.

Pros: The location, the style, the service

Cons: Hot tub was cold, rooms weren't super clean, property would flourish with a little more care

Pros: You can't beat the location and aesthetics of the exterior of the hotel. BUT upon getting into our room we realized that this hotel is in SEVERE need of an upgrade. We actually had to switch rooms because the sheets were DIRTY and we found a fingernail.

Cons: Be prepared to walk and pay at least $20/night for parking. I hit my step goal after check-in after we were told to park in a far off structure and walk for about 10+ min up and down stairs to get to our room ALL the way across the property from check-in.

Pros: Centralized but not congenial for people with issues with climbing stairs.

Cons: To little access to elevators.

Pros: LOCATION

Cons: THE ROOM HAD A "MUSTY " ODOR , THE BATH PLUG HAD TO BE REPLACED BUT THE MOST DISSAPPOINTING ASPECT WAS THE NOISE OF THE PLUMBING / PRESSURE / TOILET THROUGHOUT THE NIGHT

Pros: Close to the airport and Old Town

Cons: Room dirty, tub did not drain. Entry card did not work and they had to reprint twice with me having to haul luggage back to Libby twice. Then when it did work the lock on the door no longer locked the door. Staff was very casual and non-apologetic.

Pros: We usually stay here and have a good experience, but we are disappointed they gave us a room right next to the tequila bar. We have young children and they were up all night because of the music in the bar. Also parking is a nightmare, $12 or not it was difficult to figure out which building was connected to which parking lot.

Cons: The room key didn't work when we got to the room, the staff had to "check" to see if our reserved room was even available. The breakfast buffet was not refreshed more than once, by the time we ate at 8 am everything was stale and cold or dried out. If people pay for a stay and are allowed a buffet, at least make it seem like you care enough to keep the food fresh. Wait staff was practically non existent if you had a voucher, but if you were paying cash you got all you needed.

Pros: The first two nights were great! Loved the location and layout. Front desk attendants were very nice. Great view with a balcony was a plus.

Cons: Booked 2 queens and received 2 full size uncomfortable for two adult parents and 16 yr old son. Last night wedding below our room was unbearably loud until 11pm. Buffet was horrendous the next, ran out of food, a total mess by 9am, no waiter anywhere!

Pros: Everything was awesome except for the odd location of our hotel room. However, it was a beautiful room with a beautiful view.

Cons: I stayed in the 600 building. The only reason I didn't give 5 stars is because the location of my room. It is a good walking distance from the lobby. You actually have to go past the hotel lobby, make a right at the next street, go up the hill and then you'll reach the 600 building. The directions they gave were exactly on point and made it easier to find.

Pros: Location

Cons: Parking

Pros: Location, friendly staff.

Cons: Rooms are quite dirty, bedspread has stains, and overall things did not work great (internet, tv remote, tv, etc). Overall I found the room to be way overpriced for the quality of the amenities

Pros: great location

Cons: no working ice machines- staff sent us to 2 different locations with no elevator service- and none worked looked like the hadn't worked for months

Cons: It was shabby and dingy. We did not like it at all.

Pros: The views and location are excellent

Cons: The rooms need updating badly and did not feel clean.

Pros: Location, location location.Two walking minutes and you are in Old Town. Close to the the trolley too.It was a beautiful hotel.

Cons: The shutters did not provide proper privacy. Instructions on the wall were followed. Rigged something to cover the gaps. Notified the front desk that a man was peeping in through the shutters next (lucky for him) door.Manager was contacted? But not us.

Pros: Location

Cons: Everything else

Cons: Our room was not ready at check in. We had to wait almost an hour for it.

Pros: location

Pros: The location was the reason we selected this hotel. Beautiful layout

Cons: We had to change rooms because of the noise level and also would recommend this hotel for the price to have a continental breakfast for their guests not pay 11.00!

Pros: The location cannot be beat

Cons: Stairs, stairs , stairs all over this hotel. If u have a wheelchair or have trouble walking do not stay here. Plus parking is very tight

Pros: Location

Cons: experience with staff before and during stay. room cleanliness.

Pros: The location was excellent to the quiet Old Town area

Cons: I would request not to stay in the old part which is old and outdated. The rooms in the 100-400 bldg. are new and much nicer than the outdated 800 bldg.

Pros: Location

Cons: Room was in poor shape

Pros: Rooms good space- How CLEAN the rooms are and the small extras provided ..Water btls- coffee extra Towels on request. Hotel in the center on the city street event. perfect for walking no- car traveling. needed. Hotel Cafe available again very nice. all the staff ready to serve and extremely friendly. We have enjoy our 2nd year now at this Hotel. we had a Fabulous stay!!!

Pros: The Hacienda came through for us with flying Mexican colors on Cinco de Mayo Weekend The hotel staff must be commended from Jesus the Hotel Manager to Celine on front desk staff to Kasandra in house keeping. You all deserve a big Cinco de Mayo Gracias!! What a view and sounds of the Old Town Cinco de Mayo festivities from our balcony. Muchas Gracias Hacienda - we'll be back !!!

Cons: Nada !!

Pros: Traveling on business - very easy access from airport and to the clients I worked with. There is plenty to do within walking distance being in Old Town - or you can stay at the Hacienda and enjoy their amenities. The staff at the Hacienda were welcoming and accommodating to any request that I had.

Cons: Hotel advertises they have shuttle service, called before booking to confirm shuttle service but was never told its within certain hours and areas. construction going on, detour is pretty bad when you are at the end of the hotel.

Pros: It was in a fantastic location close to Old Town, and San Diego State Park. Rooms had small kitchen with all necessities available for our use. Breakfast was included

Cons: WiFi didn't work consistently, property too spread out. Had to go through so many gates, and up and down stairs to get to pool, and restaurant where breakfast was served. Depending on who was on duty, the desk clerks were rather passe' about helping us figure out how the bus system worked, or answering questions about the property and how to find the pool, restaurant, etc. One night we used the elevator to get up to the restaurant to go to dinner, and by the time we were finished with dinner and on the top floor, the elevator was out of order, and we had to use the stairs. For us this was no problem, but we saw a woman who could hardly walk, and what was she supposed to do in this situation? I do have to say that we liked the location so much that we will probably stay at the BW Hacienda again. If I had small children, all the stairs would have been a nightmare!!

Pros: The view was beautiful

Cons: There was no parking in my section of room stay so I had to park and the other side of the building and to top that off I had to go up 75 stair steps 4 total flights because the elevator was out of service with luggage it was even harder very disappointed with that situation

Pros: The venue and area was so beautiful. It had everything there. Will definitely come back

Cons: The elevator was broken.

Pros: Location was across the street from Old Town.

Cons: Finding parking on the street on a weekend was almost impossible. You have to buy a parking pass from the hotel for an extra $16 per day.

Pros: location, layout of hotel (multi-levels, outdoor), clean rooms, beautiful views,

Cons: pay for parking, confusing layout of hotel, rooms were a little outdated

Pros: I liked the location, cleanliness, and that there is a restaurant/bar on site. The airport shuttle is a plus.

Cons: The shuttle services only takes you to the airport, the restaurant/bar is expensive, and the layout is confusing if you stay in building 6. To get to building 6 you have to go up stairs unless you can park in the parking garage.the doors have gaps under them so small critters can get underneath.

Pros: Location was great

Pros: This is a beautiful Hotel above San diego's Old Town with rooms in different buildings set on the hill, The look is old Spanish style with open patios and fountains and an amazing view all the way to the bay. There is a very good Mexican restaurant on the premises with breakfast included that is much better than your average included breakfast. The staff was courteous and helpful and they seemed to like working there. I was there 4 days on business and very much enjoyed my stay.

Cons: The only issue might be for those who are challenged with stairs.

Pros: The View and the Restaraunt

Cons: Some of the staff were less than gracious, but not too bad.

Pros: Unique design, vaulted ceilings make the space feel open, great location to explore Old Town for a day, check in staff was friendly and helpful., reasonable rate.

Cons: Rooms can be noisy, there are tables outside the rooms and a loud group was seated right outside our room till after 1:30am. Check out staff was not friendly or helpful. Restaurant wasn't great.

Pros: The location.

Cons: The outdated Decour. Did not like the complementary breakfast.

Pros: I loved the proximity of the hotel to Old Town San Diego.

Cons: The people at the front desk were always in an awful mood. The girl at check in was very rude and did not make us feel welcomed at all. Also $14 a night for parking? No thank you!

Pros: The staff was welcoming and friendly, but that could not make up for the distance and elevation from the front desk to the upper, back rooms of the property. No good way to drive close so we were forced to trek up several flights of stairs with heavy suitcases. There was no help offered. Even the free margaritas will not bring me back.

Cons: Nothing!

Pros: Beautiful resort!!

Cons: No one checked in on us to see if we needed anything, no maid service at all, after 3 days, our room could've used some vacuuming.

Pros: The landscaping is so clean. Rooms are clean and the lights outside are beautiful.

Cons: Maybe the outlet on the table by the tv could be scrubbed. I saw that there was a lot of dust and dirt where we could plug our phones to charge.

Pros: Everything

Cons: We couldn’t see a concert ...

Pros: Everthing. Very pretty and clean

Cons: Being on the 1st floor

Pros: Views were nice and there was a lot of good restaurants around the hotel.

Cons: Room was very dirty had to ask for another room that room was dirty too. Chose to spend my anniversary here bad idea.

Pros: The hotel was very nice and we enjoyed our stay. The kids loved the pool and the fire pits. We would recommend this hotel to our friends and family.

Cons: We didn’t have any complaints.

Pros: Location and friendly staff, especially at the cafe! Enjoyed the tropical atmosphere too.

Cons: People swimming in the pool too early in the morning. Folks were swimming before 9am! I suspect that might annoy guests who would like to sleep in. Suggest opening pool at 10 am.

Pros: Rooms are great! Atmosphere was enjoyable.

Pros: I liked that this hotel was located on the bay and the view of the sunset was great. Plus, it was located near places that were convenient to get to.

Cons: The only thing I didn't like about this hotel was the guests that stayed in the room directly above me. They were noisy, the kids stomped on the floor, and when I seen them out and about they were rude to me.

Pros: the ambience and location

Cons: we spent 2 nights but the room had no housecleaning  done.So  the entire next day we spent in a somewhat messy room.When we complained we were told it was because of C ! But that was not disclosed at check in for almost spending $---- a nig

Pros: The location was amazing!!

Cons: The gas was off and so there was no hot water. We were offered a discount, but for having no hot water it was not enough. Also the toilet constantly ran, which was noisy. When we let the front desk know there was a problem, they said they would get it fix

Pros: Nothing it was not anything to stay at.

Cons: We went to our room and looked under the sheets, there was hair and particles and then we saw a live bug running on the mattress pad, which was dirty. We called down and the attendant was unapologetic and offered another room. But we left not getting bugs

Pros: My wife and children ate in the restaurant - I was away on a business meeting. They loved the food and said the staff were really nice.

Pros: great place a little expensive but worth it

Pros: Have been here many times before. Beautiful grounds, friendly staff. Decent accomodations; clean, well-maintained. Great concerts!

Cons: Be aware of there hidden resort fee , RIP Off. Why not just raise the nightly fee and not make people mad when they check out

Pros: Great location with good amenities. Restaurant food is very good. Very clean. Friendly staff.

Cons: Could do with a little updating, but does not affect the experience.

Pros: Family atmosphere

Pros: Close to airport. Nice facility and staff is nice.

Cons: Farther from the bus stop/public transportation. Room given was handicap accessible; I'm not handicap and don't have any disabilities.

Pros: Great place with a big room and bathroom. Great room service. Nice view. Upgraded us from a king to king + sofa bed at no charge

Cons: There were small stains on the carpet. Everything else as great

Pros: Absolutely perfect.

Cons: No!

Pros: Location,ambiance, very peaceful.

Cons: When you pick the hotel for me, and it adds parking and resort fees to the price I agreed upon, it is very disappointing.

Pros: Views of the marina were wonderful, staff was helpful

Pros: Nice comfortable room. Great location.

Cons: Enjoyed everything

Pros: Grounds were well kept on this island themed resort. Staff were extremely friendly and helpful, really made you feel like a welcomed guest.

Cons: Rooms were spacious and comfortable but needs a little maintenance. We had wall paper peeling in some areas and we found some items in a cabinet left from previous guests.

Pros: Went to see a concert at Humphreys and the customer service and location were great all around....... I'll be back.

Pros: Killer desk staff. Highly accommodating ..great rooms, happy family.... Didn't want to leave

Cons: Having to move out

Pros: I had to work in San Diego so I decided to take my family. I chose Humphreys for its location and amazing reputation for music. It turned out to be exactly what we needed plus a beautiful room overlooked the harbor...

Cons: The kids loved the talking parrots and the pool...

Pros: Cleanliness wasn't as good as in the past stays at your hotel and extra fees are were not expected to be $26.95

Cons: Extra fees not disclosed ahead of time.

Pros: Checking out. Staff was friendly, but management was rude , pampas ,and belitting. Room looks like it very got vacuumed, no dusting, closet track was filthy, there was food left on floor, hence the roach I saw, along with spider and ants. Worst hotel!

Cons: Don't want your money room smelled like your grand mas basement, and has roaches

Pros: Really pretty location and views. Process of getting in and out was awesome. Also very cute rooms.

Cons: The Ac wasn't working at first (was fixed later), our bed was extremely hard and uncomfortable, extremely noisy in the morning, and ceiling was ugly.

Pros: It's good overall, nice location and near the harbor

Cons: Sink in the bathroom smells bad, needs to be cleaned.

Pros: The restaurant was nice

Cons: Very loud, thin walls, crazy ice machine...

Pros: The landscaping like if you were in Hawaii

Cons: It says dog friendly and you see everyone with dogs staying there but they called me and told me no and they were going to charge me 250$ to my room stay so I told them to refund me so I could find another dog friendly hotel

Pros: The room, the grounds, everything the hotel offered was superb. It really was.

Cons: In the past I had had poor internet service at this hotel and when I asked about it I was told they made major upgrade to their network, a modem in every room. My room was the only place I got absolutely NO SERVICE what so ever, worse than ever before!

Pros: Shelter Island is beautiful, the concert area in very nice, and the live music was pleasant. The room itself had a nice, large TV and new amenities. The shower had good pressure and the restroom was clean and large.

Cons: The bed was HORRIBLE. It was extremely loud and springy, and uncomfortable. There is a ridiculous $10 "resort fee" AND a $15 parking fee on top of that! The staff was generally okay, but the manager was unpleasant and unsympathetic: I had called ahead to try and see if we could check-in 2 hours early. The staff member was able to accommodate our early check-in by giving us a small upgrade in room (premier no-view to premier with view). I thanked the staff member and was very pleased. HOWEVER, once we got there on the day of our check-in we were attended by a manager who quickly informed us that she had not 'approved' the upgrade and therefore could not check-in for another hour. She also made sure to tell us that she knew we made our reservation online (something she apparently looked down on) and that there actually were several vacant rooms at the time we arrived, but would still have to wait an hour. That was downright rude.

Cons: There was a lack of organization. We were assigned occupied rooms twice. The final room assignment needed housekeeping before we could settle in. The walls were extremely thin resulting in disturbingly loud night time noise. The carpeting was very old and smelled stale. As a result we never felt comfortable in this room.

Pros: The location.

Cons: We did not appreciate the "Resort Fees" It's a rip off. They are trying to pass on their cost to doing business to the customer. We had it removed. I am getting sick of these type of charges. I will not go their again if the "Resort Fees" are in place, nor any other accommodation that try the rip off. In the years past, I favored Half-Moon. When they appreciated the customer and didn't try tricks. PS We were not notified in advance of the charges. That's sneaky. I wonder why? Take a guess.

Pros: The concert was good, but fold up seats jammed together too close.

Cons: I booked a king premiere room months before our stay. Put into a queen. The carpet outside the bathroom on both sides was soaked from leaking shower or air conditioner. Patio had a "view" of the parking lot. Staff totally did not care, manager said room times booked are not guaranteed. I showed them the copy of the internet page that said "king premiere." So sorry they said, but it was not believable.

Pros: Room view

Cons: Na

Pros: The location

Cons: Nothing

Pros: We live in beautiful sunny San Diego. In fact our condo overlooks Petco Park home of the Padres. Still, sometimes you just want to get away for the weekend or even just for a night. Well when we do , this is where we go! We love the views, the gym, pool, jacuzzi, the Marina or harbor. The staff friendly and helpful!

Cons: I just can’t think of anything, seriously!

Pros: Beautiful landscape, beautiful view, staff was friendly, helpful, I love this place!

Cons: Nothing!

Pros: The view, the bed, the shower, the balcony, the young man that checked us in and the restaurant. From our 9th floor room, the view was spectacular. We were able to unwind. Much needed.

Cons: That we had to leave so soon was disappointing but the short stay was awesome.

Cons: The view was beautiful!!

Pros: Beautiful views.

Cons: Nothing

Pros: Great place to stay! Close to airport and beautiful viiew

Cons: Can’t think of anything

Pros: nothing

Cons: Hotel staff told me that they could not check me in. I had delays traveling to this location. I arrived early morning. I thought I could lie down for a few hours before my flight. However, I was told that my reservation had been cancelled.

Pros: Location

Pros: Came into a room with a flooded bathroom Floor slopes downward, water pressure bad tiny bathrooms

Pros: Great location

Pros: The balcony and views here are some of the best in the entire west coast.

Pros: Everything, just so nice & clean, quiet and easy to get too!

Pros: I did not appreciate getting billed $25 a day to park my car. It’s terrible

Cons: Nothing really. It is very clean

Pros: Shuttle to/from airport. Super clean room with a gorgeous view.

Pros: Location

Cons: Balcony flooring was not very clean.

Pros: Clean. Location.

Cons: Very noisy. People screaming in the halls, doors slamming all night long...

Pros: Was a beautiful room we had a beautiful view and a beautiful vacation there we very much enjoyed ourselves

Pros: Location, view,

Cons: the pillows were horrible, restaurant was way to expensive.

Pros: Its was available

Cons: the bathroom had mold

Pros: Location

Cons: No

Cons: I was late at checkin, and they gave room to someone else and gave the double bedroom in front of the elevator for me. Hmm

Pros: Very clean and nice views of the bay

Cons: It was a little noisy from the room next door and I dont like how everyone was smoking pot on the balcony when there are signs that say not to so I couldnt enjoy the balcony because of the pot smell.

Pros: Location

Cons: No housekeeping service even when asked for. Rude front desk worker when confronted about no housekeeping.

Pros: location

Cons: Noisy. Awakened at 2:30 and 3:00 am.

Pros: Location . I have been going to this location since was Travelodge in 1986.

Cons: I was charge for my room twice. I was given a room with a faulty AC

Pros: Great location.

Cons: Rooms are pretty small. Not renovated for a while.

Cons: Room was never cleaned for one night of our stay.

Pros: The room was clean and neat. Nice location.

Cons: The room they assigned to us had a view of a building. Not of the bay or the harbor, which is what the photos and advertising showed. We had to pay an additional fee to get out of the 2nd floor and see the water.

Pros: Nothing

Cons: Got locked in the bathroom from a glue door. Not fun

Pros: The hotel was very nice Location

Cons: The room was very tiny. I felt like I was trapped in a small box.

Pros: Proximity was nice

Cons: Hotel staff was rude and give us mixed answers to things. Some said our shuttle will take you 5 miles then over said no it will not take you anywhere but to the airport. They would not accommodate any of our requests

Pros: Location. The hotel is undergoing renovations. Very poor service by Hilton

Cons: Everything. Room looked over the air condition vents. Came in at midnight. Tv did not work. Shower was low pressure. Too tired to complain. Then the drawers in the room kept sliding open. The second day no coffee or tea was replaced. 10am hammering.

Pros: Got to hotel and tried to check in. Needed room with 2 double beds. None were available so i couldn't stay. So now I'm out $---- dollars for a room i couldn't stay in.

Pros: Clean rooms. Friendly staff. Awesome views of the San Diego skyline and the ships passing by. A peaceful stay away from the road noise in the heart of town.

Cons: A bit of a drive to the Gaslamp District and Old Town San Diego. Live music in the bar is rather loud, but the outside seating minimizes that.

Pros: Great location. Bizarre lobby area. Room was ok. Just paying for location. Would not stay at this property again

Pros: Proximity to airport

Cons: Nowhere in walking distance to purchase even a moderately priced snack or meal. Used lyft to go into the city. Sundries at hotel were expensive and breakfast at the hotel restaurant was 80 for two people for eggs bacon, potatoes and some fruit.

Pros: Clean Hotel and friendly staff.

Cons: Our room and bathroom was pretty small and our room was directly across from the elevator that dinged all night long as the doors opened and closed. Along with the sound of people talking. We expected better for our $---- per night room.

Cons: Room location

Pros: Location. Location. Location. Loved watching the yachts cruise into the harbor and watched airplanes taking off from the neighboring airport.Nice sandwich shop next to hotel w/super friendly staff.Plenty of walking paths & places to fish from the shore.

Cons: The room temperature was warm even though the thermostat indicated 65 degrees. The ice machine on our floor did not work so had to find another on a different floor.

Pros: Location

Cons: Elevators very slow

Pros: The location.

Cons: The staff was horrible. The room for the type of money spent for a 4 star hotel was below average. The hidden fees were outrageous. $22 to park my car at the hotel. $100 hold on card at hotel just in case we drank the $4 water botels in room.

Pros: This Hilton had a quiet peaceful atmosphere. You don't even know you are near the airport. It's location is gorgeous. It's right on the bay with a walking/jogging/biking path along the water. The rooms were very nice, new and clean! This is now pretty rare but the staff was friendly, helpful and truly wanted to us happy. I don't say this lightly. We loved our visit.

Pros: I had a good beer in the bar, and the bed was soft.

Cons: The shuttle driver was quite polite from there on besides the bed it was terrible customer service at the front desk, the pea soup green and brown color scheme made me want to get sick even before the over priced breakfast made my girlfriend and I after we paid for a breakfast that was terrible, sitting next to be 1 ounce and $4 dollar juice cup. I will probably never stay at a Hilton branded hotel again after this stay. I drove the entire coast, stayed in hotels the whole way and I would stay in motel 6 before this hotel again.

Pros: We enjoyed our stay. Great Marina view and clean hotel.

Cons: The beds are too small for people with small children.

Pros: Clean well appointed and connected to airport

Pros: BEST CUSTOMER SERVICE (BRYAN)

Pros: The marina view was great, lots of boats, very relaxing and visually appeasing. The room was clean and spacious. The bed was very comfortable and the pillows were perfect.

Cons: The room didn't have a fridge, but the ice machine was across the hall. The parking fee is $21.

Pros: The view was gorgeous.

Pros: Locations are good and closed to everywhere

Cons: It’s would be better if we know there is a parking fees for this hotel before we booked.it wasn’t mentioned on the booking page. It was a surprise when we found out when we checked out

Pros: The view was phenomenal & the pizza tasted great. Overall the hotel was organized and clean.

Cons: Gym was not open

Cons: Wanted a bigger room and the couches were grosss.

Pros: Beds are comfortable, good coffee, nice view, clean bathroom.

Cons: Staff. When talking about the view I would have when I checked in she just shrugged and said all grumpy “well it’s gonna be dark soon anyway!”. This was firstly rude. Also ridiculous because the view at night is beautiful. But very off putting right when I’m checking in and getting charged more than anticipated for parking when you have a lot on the premise! Then when I wanted to stay another night I got the run around from the front desk, that they would not match the rate I was paying, told me to make a new reservation online, then online they wanted more than the front desk. So finally I did it with the front desk but all tolled it took me a half hour to organize what should have taken two minutes. Not good customer service. And I had a towel with a big brown stain. I paid a lot after getting gouged for parking ( specifically did not stay downtown because those hotels would charge for parking ) which was not revealed on the website getaroom through kayak. You should tell them to be completely transparent on things that do not allow for me to choose to say no thank you. Also the resort fee is just dumb. S’mores?? I was very disappointed in those things and was willing to pay more but then these things made it not worth it.

Pros: Nothing

Cons: Too expensive for 1 day. Check-in should be earlier than 4:00pm. Wasn't aware that in order to park my own car on the lot, I am charged $41.00 to park where I will be laying my head down. Too many extra fees to not be able to enjoy my stay. Will not recommend this place to anyone. Only sheets on the bed. No blankets. We were freezing. When checking in, they had to look for my reservations and she came back and said they had my last name first thats why she couldn't find it.

Cons: Bed mattresses were not very firm. Felt like 'end of mattress life' quality

Pros: Lots of amenities. Staff were very helpful and courteous.

Cons: Restaurant was kind of pricey, though very good.

Pros: The front desk girl was nice.

Cons: Food under the bed, took 14 phone calls to get front desk, guest services or room service on the line. When she answered and I asked a question about the food, I was told to call back when I know what I want. 41$ parking? No thanks.

Pros: I loved that the room was facing both the pool and the marina. Our room was in the Lanai rooms (not suites). The pools are beautiful. We've stayed here before and my kids love the pool.

Cons: Our room was tiny. The bathroom was tiny. Fitness room only had one workout bench. One of the pools was closed most of the time. Full price on parking and resort fees even though resort amenities were limited.

Pros: Hotel employee at guest services sent the hotel van to pick me up at from the departure level due to my handicap. When I called for extra pillows and blankets and to fix the heat vent they fixed things immediately on a Sat Night. Excellent customer servic

Cons: They have a fee for resort amenities they tack on of $25.00. I am handicapped and didn't use any of this, so they should provide A way to opt out if your not going to use thier various amenities. Hotel employee helped me with this, she was wonderful.

Pros: Location, amenities and staff are outstanding. Family friendly also. I highly recommend!

Pros: Outdoor walking track with nice views and fireplace!

Pros: The fire pit

Cons: I paid resort fees to have nothing open so why did I have to pay resort fees no Tennis no basketball no rentals waste of time and money

Pros: I liked the open balcony. Nice views.

Cons: All the hidden charges. $40 to park a car. Mandatory resort fees.

Pros: Quality and location.

Cons: N/A

Pros: The location is beautiful. The staff was very friendly even when arriving at the hotel the first staff member we encountered he was super helpful. Thanks to the entire staff.

Pros: Friendly staff. Centrally located to what I needed to do. It’s a close drive to downtown and Point Loma.

Cons: The cleanliness could have been better in my room. There was little pieces of trash on the floor. Due to COVID-19, I wipe down all surfaces so I noticed more dirt.

Pros: The facility was extremely nice

Cons: Nothing

Pros: Felt desk was awful

Pros: I liked the location

Cons: The beds were small

Pros: The staff was really nice. Every room has a view. And having your own balcony is a bonus. Having the water sports right next to the pool is very convenient. And the walking trails and fire pits they have provide a nice touch.

Cons: Not knowing that they provide complimentary free paddle boarding. You have to book in advance. This should have been stated so you can prepare.

Pros: My favorite hotel in San Diego so far

Pros: Very clean and really nice staff all throughout the hotel.

Cons: It would have been nice to know that it costs $41.00 a day to park at the hotel.

Pros: The pools are good.

Cons: One of the hotel clerks was very rude to my husband and confiscated his key when he went down to ask for another key because ours were no longer working. He had to come back to the room to get me, where I was waiting at the room door with our two small gr

Pros: Very convenient location across from the airport

Cons: This property nickel and dimes you for everything. Our quoted price jumped $40 once all the taxes and fees were added on, then upon checkin they wanted another $41 for self parking and the fee that really ticked me off was a “resort fee” of $31 they tried to add to the bill upon CHECK OUT. As an “oh by the way” after your stay. Um...NO! I felt like they kept digging deep in my pockets to get anything and everything out of me just to sleep on one of their beds for 6 hours before my flight in the morning. Definitely won’t be back for that reason alone

Pros: Lobby was nice but that was about it! The room we reserved was unavailable and we where downgraded and placed on a lower floor.

Cons: The room sucked! Outdated definitely not a 4 star hotel. Maybe ten years ago.

Pros: The location

Cons: After being there for over two hours, speaking to three different people, having to get a manager involved, we finally got our room. Everything there on out was great .

Pros: The room had a good view.

Cons: Small room, $26 resort fee, $41 parking, you had to make reservations at the pool which I was unaware of, and everything was extremely crowded.

Pros: I like the location and stay free activities.

Cons: Parking

Cons: I did. Not get my bed selection

Pros: The rentals and outdoor restaurant

Cons: You could hear through the walls like it was paper and a lot of hidden fees parking and resort fees should be included and club level is a traditional room not club lounge

Cons: Hate staying at hotels that nickel and dime you with resort fees and exorbitant parking fee.

Pros: I loved that it was by the water and the Bonvoy resort perks. The courteous young man  out front, provided great service.

Cons: I thought that the hotel itself was overpriced/outdated. Cleanliness was mediocre; their towels looked dingy/holes. When I arrived 2 lamps were out so I had to call maintenance. Poor customer service; requests were unfulfilled after 2nd day. Hidden fees.

Cons: Was given an active key to check in a room that was occupied by another guest. Given another room key for a room that was unclean and on the third room finally settled in. Discovered no hot water for shower, called guest services and they do not pick up.

Pros: The pool

Cons: Tiny rooms, Not the cleanest, super expensive parking, rude staff

Pros: it had an excellent view. The lady that checked me in was great, the guy that checked me out was rude and not helpful with questions about the bill.

Cons: When you look at the amenities, you think they are at your hotel, some of them were actually at the sister hotel, several blocks away. The hotel is old and needs remodeled. The restaurant prices are overpriced.

Pros: The unmanned phone charge rental kiosk in the lobby allowed me to swipe my credit card and charge my phone overnight in my room and return the device the kiosk in the morning for $12

Cons: The pillow top bed was too much! -worn down towards to the pillow end of the bed. My feet and body felt elevated above my head making the bed uncomfortable compared to a regular flatbed. Parking is ridiculous at $50/night But lot across st $10 for 24hrs!

Pros: The bath room is very small

Cons: Not a 4 star

Cons: Hotel charges $26 plus tax per night for resort charges. Not sure what these charges are for

Pros: Location

Cons: I find the lack of transparency with regard to the price that is shown for this hotel on the site deceiving. The added cost that confronts you at the check in desk is not acceptable. The “resort “ charge of $26 plus tax per day should be state

Pros: The room was nice and mostly clean.

Cons: Flickering lights / power issues the first night. The TV turned itself on and off multiple times at night, waking us up. Cockroach in the bathroom. Water dripping from the ceiling in the hallway. Strange ground-level room.

Pros: Location and breakfast

Cons: A/C was not working properly but they fixed it. Also charging us to park in their parking garage.

Cons: Had to walk to a separate tower 3 blocks away for my business meeting. I object to $29.30 per day resort fee when I was in meetings all day. Just because they have a swimming pool does not qualify as a resort. Spa treatments required an additional fee.

Pros: The cleaning lady, she was the nicest person there

Cons: The fact that they had our reservation mixed up, kept thinking we should be checked out, they would not let my husband renew the key because the reservation was in my name not his. Charging for internet...extra fees for everything

Pros: continued from "did not like" ..motion sensor in bathroom inop., Elevator door had issues it took about 5 times to close until alarm went off then slowed down to close.

Cons: The check in girl ever smiled, the room smelled musty I had to air it out, There was an empty water bottle on the floor, The fan rattled loud made it hard to sleep, A/C didn't work well it cycled from cool/cold to stuffy, ..more

Pros: Location

Cons: Yes the room and the parking fees

Pros: The meal voucher & water sports voucher was well worth the resort fee Pool was great and loved being on marina it was beautiful!

Cons: rooms were a little small and beds were uncomfortable & the room was always cold pretty sure thermostat was broken. Was not told anything about a parking fee when booking or checking in so the $36/night was a surprise

Pros: The location was great, and we had a beautiful view from our room.

Cons: This was supposed to be a 4 star hotel but it felt more like a 3 star hotel. The hotel was dirty, room was tiny and the customer service was poor. Really disappointed with this experience.

Pros: When you walk into the hotel its so extravagant beautiful. The pool was well kept, and the view I have the marina was very pretty.

Cons: The room was equivalent to a Motel 6. I was extremely disappointed when entering the small room with two beds One small table with no chair andthe bathroom had consistent plumbing issue.The only toiletry was a singlesmall bar of soap. heater did not wor

Pros: Great location and proximity to marina

Cons: Too close to airport and bay tower is f Definitely does not merit a 4 star rating

Pros: Location.

Cons: There was no internet what so ever. As soon as one would leave the lobby the internet stopped working. Very annoying. Three networks and none worked.

Pros: Good place for a major conference.

Cons: What I didn't like ,they are charging and taking money for the simplest things which they are free at the other hotels, like you have to pay another 40 dollars for the parking and they said the Wi-Fi free but the actual thing it's 15 dollars to get the Wi-Fi, this is ridiculous , if I went to smile hotel close by, the Wi-Fi and the park for free, isn't it?

Pros: Luxury facilities nice & super Coran

Cons: Al I Like ir...

Pros: Unbelievable view and setting.

Cons: The bed is a salad bowl. New mattresses needed badly. Woke up with neck and back aches trying to avoid the bowl. Terrible

Pros: Totally catered to my every need

Cons: I felt severely over charged for my laundry. The gentleman at the front desk did t tell me there was a 50% up charge for overnight laundry. Just said they could easily do it and it was fast. I felt misled.

Pros: Easy to get to airport and back

Cons: A little overpriced for quality. Parking is expensive and breakfast should be included or offered at a better price

Pros: Staff was polite

Cons: Understaffed with ling lines to check in and out. Key cards never seemed to work. Remote control in room was broken. And for some reason the cleaning staff liked to block my door to my room with their cart. Spent most of my time away from the hotel.

Pros: Overall I enjoyed my stay at the Sheraton. I stayed in the Bay Tower. The hotel was very quiet and relaxing. My room had a great view of the bay and the balcony was large. The hotel is located closer to the airport, so you don't get a lot of street noise or foot traffic (which adds to the quiet/relaxed vibe of the hotel). The room was large/spacious. The bed was extremely comfortable. The bathroom was spacious. The room was very well decorated. The staff was very friendly and professional. Initially, I was placed in a room on the 2nd floor which is the lobby level, i.e. ground floor. When I got to the room, I didn't like the location, so I called guest services and requested a new room. They were more than accommodating, and moved me to a higher level.

Cons: The balcony furniture needs to be updated. I enjoyed the balcony, however, the furniture is cheap in comparison to everything else in the room. The resort fee seems unnecessary. I was charged a fee, but never told what was included with the fee. The price increases for higher floors (so my room change cost me more money per day). The rooms could be cleaner. As nice as the hotel was, the room needed to be dusted. There was dust everywhere (on the coffee maker, in the mini bar, on the lamps, and on the remote control). It appeared as if the room hadn't been used in a while.

Cons: Their were some perks my co-workers received without inquiring about and I was not even asked. My room was not ready until 6:15 pm then I asked for a late check out they gave me a hard time.

Pros: The balcony! The cleanliness! The comfort! Pet-friendly (Belle, our chihuahua, was happy to be with us)!

Cons: Everything was great!

Pros: Location.

Cons: Waited 20 minutes to check in. Entirely too long.

Pros: Morning

Cons: It's dirty, cockroaches, staff was rude. Overall worst hotel experience ever. I will never come back again.

Pros: the amenities close to the water staff was very accommodating and friendly our upgraded room was amazing

Cons: what's not to like? Met our expectations.

Pros: Location is how this place makes its money. Very convienent

Cons: Not updated at all and the beds where cheap.

Pros: The tower I didn't stay in

Cons: The second tower is a five minute walk from the first and all the nicer facilities are in the first tower.

Pros: Close to airport and had a shuttle to the airport. Close to Gaslamp District, so we could take a cab for dinner.

Cons: Restaurants were closed down with the exception of one. The palm tree outside of our window blocked our view. The room you get through online is the old tower (hotel) and quite removed from everything else. Noise all night with partying people upstairs...went until 4:45 a.m. until we left for the airport.

Cons: $90+/day in additional hidden fees. Not what I was expecting to pay when I booked.

Pros: The pool was nice.

Cons: The staff were horrible and rude, overpriced, no comfort.

Pros: Hotel was ok and we booked the bay view and didn't get that till the 2nd day.

Cons: Parking lot is small and too expensive

Pros: 3 times hotel staff entered my room with out knocking ! Saying they did not know it was booked! All my kids got sick because there was no heat, very unpleasant atmosphere in the first floor.

Pros: Parking is $30, which seems to be the norm in California! The deposit required on the room was about 80 dollars more than the actual room called cost me. The staff seemed rude when I decided to pay this in cash rather than the normal credit card. The next day at checkout they took about 20 to 30 minutes to "check" my room and make sure I didn't take a ten dollar candy bar. Then finally paid me my cash deposit back in small bills so I felt like I was going to a strip club. Not to mention this is next to a Navy Base with constant helicopter traffic. As a combat veteran on an anniversary date of a brother's death the helicopters reinforced some horrible memories. The one pool we found was in good shape. Everything is super expensive there and they really like to charge you for any fee they can. I would not go back nor recommend it to anyone. I actually left a night early and forfeited my paid night because I didn't want to be there.

Cons: Read above.