Book Thrifty car rentals at Oakland Airport

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Excellent

37

Good

26

Okay

13

Mediocre

19

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0

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6.0

Cons:Car smelled like cigarette smoke, after unpleasant air freshener wore off.Reviewed 3 Dec. 2020

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4.4

Cons:I was not pleased that the change I had made to my reservation online was not received by Thrifty. I had changed my reservation from 11 am to 10:30 am. When I arrived at the counter, they said I had to step aside and wait 30 minutes before I could pick up my vehicle. There were no other people in line...so this was not only unnecessary, it was rude. My original reservation was for an SUV; when I suggested that perhaps I could take a compact/economy car instead, they lied to me at the counter and told me that there were no compact/economy cars available. I then called the Thrifty phone number and booked a compact/economy car, and picked it up 5 minutes later, at 10:50 am. There were several other compact/economy cars in the lot. My silver lining out of this experience was that, due to Thrifty's uncooperative attitude, I was able to save $100 on my new reservation...I won't be renting from them again any time soon.Reviewed 14 May 2017

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10.0

Pros:Wonderful car. Great priceCons:The wait to pick up was horrible. Super longReviewed 28 Mar. 2021

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2.0

Cons:No one was there to assistReviewed 21 Dec. 2020

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10.0

Cons:Car return instructions could have been a bit more definedReviewed 4 Jul. 2020

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10.0

Pros:Staff was helpful. I actually had to extend the rental and that was easy.Cons:Nothing.Reviewed 31 Dec. 2020

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6.4

Pros:Staff was nice.Cons:Took way too long between paperwork/payment and actually getting keys. Toll policy is bad. Especially since covid prevents cash payment of tolls.Reviewed 29 Sep. 2020

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4.0

A business model built around abusing the customerPros:I had no problems with the actual car.Cons:The initial point of contact at car pickup was the most deceptive sales woman trying to trick me into paying for everything. She tells me to pick an insurance coverage plan from a handout showing 3 choices (none of which I need and all of which double my bill), she asks where I'm going so she can recommend a more fitting vehicle than what I reserved a week in advance without mentioning the huge price increase. She says the car I chose was too small for a snowboard, which it wasn't at all. On top of the rental estimation and fees I planned for when reserving online, there were $40 additional taxes and fees for obsurd things tacked on at pickup. "you could have avoided them if you didn't pick up at the airport" she says. Why didn't it present this information online? I ask to no answer. After about 5 times telling the lady I just want to get what I signed up for and I just want to pay what my online estimate was, I finally get her to stop offering bullshit add-ons (I still have to pay the additional fees). During the rental, customer service was acceptable, except that every minor thing asked for costs additional fees. I pushed my drop off time from 5 am to 10am (a time I would have been given had I not pre registered online for 5 am, which is what I had to do to get a better deal) and of course there is no cost for the additional time, just a $12 bullshit "changing" fee. Overall, I suppose it's thrifty but it's literally not worth the savings for the amount of devicivenes and deception that actually put me in bad mood on the first day of a long anticipated vacation and It's hard to get me in a bad mood.Reviewed 7 Mar. 2017

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6.0

Pros:We came at 10:00pm ,nobody helped or checked the car, eventhough they told me that it is open until 10:30 pm.Reviewed 8 May 2021

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6.0

Pros:The clean Hertz counter and the friendly attendantCons:I rented AN AMERICAN CAR!!! When I got there, all they had was a CRAPPY Korean car ( 2 of them) and no AMERICAN car. You should be ashamed of being in AMERICA and not stocking American cars. Why buy foreign cars and help their economy. REALLY SUCKS!!!!!!!Reviewed 10 May 2021

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6.0

Pros:drop off good. car cleanCons:Long wait to pick up car. Representatives at counter closed station before taking care of us. Hertz rentals cut in line. We were diverted to Hertz counter and there was a long line. People renting from Hertz rather than Thrifty were seen ahead of us, even though we had been waiting >20 minutes. Worker at counter closed his station and left rather than take care of us. So waited some more.Reviewed 2 Jun. 2021

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10.0

Pros:YesCons:NoneReviewed 30 May 2021

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• How much does it cost to hire a car from Thrifty at Oakland Airport?

  On average a hire car from Thrifty at Oakland Airport costs $60 per day.

• What is the most popular hire car from Thrifty at Oakland Airport?

  Intermediate (Hyundai Elantra or similar) is the most frequently booked hire car type from Thrifty at Oakland Airport.

• Where can I find Thrifty hire cars at Oakland Airport?

  7600 Earhart Road is the closest Thrifty hire car location to Oakland Airport. The telephone number for this location is +1 877 283 0898.

• Does Thrifty offer shuttle or airport pick-up services from Oakland Airport (OAK)?

  Yes