Find reviews that mention:
10.0
Pros:Everything was simple and easy! The car, a Kia Forte, was perfect! It was comfortable, got great mileage, easy to drive, the gps worked perfectly! The mileage was unlimited and the price the best I found after much research! Thank you for an enjoyable trip...4,400 miles in 15 days!Cons:There are no complaints!Reviewed 5 Jul. 2021
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10.0
Pros:Yes.Cons:At drop off point, I expect more formalities, as I was not given any docs confirming the return of rental.Reviewed 3 Jul. 2021
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6.0
Cons:Pick up was slow, disorganized and frustrating. Agent seemed like she didn’t know what she was doingReviewed 16 Jun. 2021
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10.0
Pros:Super easy drop off. Very friendly employees!Cons:Website a little overwhelming.TMIReviewed 26 May 2021
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6.0
Pros:The pickup was fairly smooth. The selection wasn't great.Cons:More selection would've been nice. Should've gone with Hertz or Avis.Reviewed 16 May 2021
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2.0
Pros:I wasn’t even able to get the car. NothingCons:Auto cancellation for places being over bookedReviewed 19 Oct. 2020
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4.8
Cons:Waited an hour to pick up the car from Oakland airport. Once inside it didn't smell or look very clean. The Passat they gave me got great gas mileage though.Reviewed 12 Oct. 2020
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6.0
Pros:The lady was very friendly but I had to wait over 45 minutes. Going across the bridges, it was a bit unclear how much Hertz will charge me?Cons:The wait time could have been a LOT less...also, make it clear about crossing the bridges in the Bay Area.Reviewed 6 Oct. 2020
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10.0
Cons:The wait to get to an available agent was a little long. Other than that, an outstanding experience.Reviewed 5 Oct. 2020
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6.0
Cons:I scheduled an 8pm drop off and when i got to location it was closed.Reviewed 24 Jul. 2020
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10.0
Pros:Tess at the counter was very helpful. Given the circumstances check in and vehicle sanitation was well managed.Cons:All around everything was handled well.Reviewed 29 Jun. 2020
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3.6
Pros:The staff in Santa Rosa and Sacramento were helpfulCons:They rented a car that should not have been rented out. The tires were bald with tread flaking off. The tank was nearly empty and the change oil indicator was lit. The registration was also about to expire if I hadn't exchanged the vehicle at the Santa Rosa location. It was an awful experience and we lost time from our vacation handling the car issue.Reviewed 7 Jan. 2020
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