Book Thrifty car rentals at Richmond Byrd Intl Airport

Richmond, VA, United States - Byrd Intl
26 Sep — 3 Oct
Richmond, VA, United States - Byrd Intl
Sun 26/9
Noon
Sun 3/10
Noon
Driver's age:

Pros

" at the counter was wonderful."(in 959 reviews)
"No even though it didn't seem busy."(in 2376 reviews)
""Staff was efficient and friendly, unusual for ar rental desk.""(in 2339 reviews)

Cons

"r wasn't particularly clean, smelled.""(in 2245 reviews)
"r wasn't particularly clean, smelled.""(in 2178 reviews)
"r wasn't particularly clean, smelled.""(in 2242 reviews)

Reviews

Overall rating7.0 GoodBased on 27 reviews
Cleanliness
7.5
Comfort
7.3
Overall
7.0
Pick-up/Drop-off
6.7
Value for money
6.8

Recent reviews

Traveller rating
7
2
2
1
0
Find reviews that mention:
8.0
Easy to use in midst of travel messPros:Due to bad weather, our flight plan was diverted and we had to rent a car to drive the last 75 or so miles home. Thrifty worked well at this time. Rental process was easy. Return process was easy. Price was reasonable. Staff were competent and understanding.Reviewed 7 Jan. 2018
review fromkayak
4.8
Pros:Drop off was easyCons:Thrifty service agent was unpleasant like she hated every minute of dealing with customers and I could have done without that. Was directed to another car rental place in the rental car area (I can't remember which kiosk, Avis maybe?) but then the envelope they used was Dollar, very confusing. No car was ready even though it didn't seem busy. We stood around for 30 minutes!!! Finally they brought us the car, which I found out was a 7 passenger SUV "recreational style" while I thought I had rented a full size SUV. I was told you can't rent a full size SUV on Thrifty.com. Such a bummer but we made due. There was melted candy below the window in the 3rd row seat on the left. Disgusting. How did they not see it? Never again with Thrifty!!Reviewed 4 Jan. 2020
review fromkayak
9.6
Great service!!!Pros:With this being my first time renting a car through Kayak, the entire transaction was smooth. From the moment of requesting the rental to returning it, the experience was great.Reviewed 4 Feb. 2018
review fromkayak
8.0
Pros:Easy to drop off and pick up.Cons:It took almost an hour to go through the paper work and then finally get the car. That seemed to be long. There must be a way to shorten that time.Reviewed 24 Oct. 2016
review fromkayak
10.0
Pros:Staff at the counter was wonderfulCons:Nothing.Reviewed 9 Jan. 2019
review fromkayak
8.0
Pros:Staff was efficient and friendly, unusual for a car rental deskReviewed 12 Feb. 2020
review fromkayak
3.6
Dirty beat up carCons:Car had trash in it. 22,000 mikes on the car and there were already dents and scratches all over it. Rented a "special" class vehicle and found out that's another word for compact.Reviewed 13 Feb. 2017
review fromkayak
2.8
Ridiculous drop off fee and no one onsite at drop off.Cons:Ridiculous drop off fee and no one onsite at drop off. Got disconnected/hung up on when I called for infoReviewed 24 Jun. 2018
review fromkayak
9.2
Pros:Great car. Roomy. Good ride. Easy to operate. Great mileage.Cons:Check in. Took total of 45 minutes to exit airport.Reviewed 20 May 2018
review fromkayak
8.4
Great Car - Great ServicePros:The car was very clean and very well maintained for a vehicle of almost 20,000 miles. I thought at first it was brand new... The staff was friendly and very helpful.Cons:One minor issue: I had to wait in line to get the car for about 20 mins - if Avis and Budget are going to share kiosks then they need to man them sufficiently. Not a major issue, once at the counter the assistant was quick, knowledgeable and very helpful.Reviewed 20 Feb. 2018
review fromkayak
3.2
Cons:- no one at drop off booth. Provides boxes for drop off and also tells you to come in into the airport- which one is it? Dropped it off after 24hrs. No one at the airport. Dropped it in the drop box. Got charged for 2 day usage. Not sure why. Now I have to make calls and waste time waiting for customer service. It is Sunday and customer service is closed.Reviewed 9 Jul. 2017
review fromkayak
7.2
Good service but a little priceyPros:Clean, fairly fast... checkout was a little confusing because the counter and the car retrieval people got confused.Cons:Price. 80$ because we needed to go 150 miles but you obviously jack the rate across a stateline. Daily rentals are like 30, yet..... and we returned it under 7 hours... not even a full day. Feels bad.Reviewed 8 Apr. 2017
review fromkayak

Thrifty car rentals near Richmond Byrd Intl Airport

1 Richard E Byrd Terminal Dr, Thrifty car hires

Address

1 Richard E Byrd Terminal Dr

Hours

Monday08:00 - 23:00
Tuesday08:00 - 23:00
Wednesday08:00 - 23:00
Thursday08:00 - 23:00
Friday08:00 - 23:00
Saturday08:00 - 23:00
Sunday08:00 - 23:00

Phone

+1 804 222 8751

Top tips for renting a car from Thrifty at Richmond Byrd Intl Airport

  • Intermediate hire cars from Thrifty at Richmond Byrd Intl Airport are around 54% cheaper than other car types, on average

FAQs about renting a car from Thrifty at Richmond Byrd Intl Airport

  • Intermediate (Hyundai Elantra or similar) is the most frequently booked hire car type from Thrifty at Richmond Byrd Intl Airport.

  • 1 Richard E Byrd Terminal Dr is the closest Thrifty hire car location to Richmond Byrd Intl Airport. The telephone number for this location is +1 804 222 8751.

  • Yes