Book Ace car rentals at Miami Airport

Reviews

Recent reviews

Traveller rating

Excellent

36

Good

27

Okay

21

Mediocre

46

Poor

0

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car was cleanfriendly staff

get the carcredit card

car availableeven though

shuttle from the airportnever rent

car insuranceper day

great pricecustomer service

10.0

Pros:Quick and easy pickup and drop off.Cons:The guy at ticket counter lied about toll roads. Saying the only way to get to keys is through toll roads. Pushing $54 package. When he said one way to keys was $18 so $36 both ways. Why would I want to pay more. Then when we left looked up on GPS. Imagine that no tolls if we did not want them. So cost me nothing except a little time.Reviewed 15 Dec. 2020

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8.8

Cons:Personnel were very helpful and friendly.Reviewed 12 Jul. 2018

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4.8

Arbitrary clauses and rules that does't show in thPros:NothingCons:I am a South Florida resident and not in the ACE website neither in their contract says that I had a 150 mile daily limit placed on Florida residents I rented the car for 2 days and picked up the car at 10.00 pm and I came back the next say to return it at 10.30 pm. I asked the agent to charge me for both days even though I had only used it for 30 minutes on the "second day" that way I would have a 300 mile allowance. He refused and told that in order for him to charge me for the next day I had to return the car at 5 am the next day. At the end he charged me for 1 day and more 30 dollars in excess allowed mileage for Florida residents. Never again I will use this company because it has arbitrary and shady rulesReviewed 16 Jan. 2017

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6.4

Pros:Price and menegerCons:I did not get exactly what I orderedReviewed 24 May 2017

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2.0

Cons:I didn't get the car I reserved and then they gave me an ugly one. And it was difficult also to reach the location.Reviewed 1 Sep. 2017

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2.0

Cons:Horrible customer svc & rude counter people.... Plus hidden scam charges ... **** For insurance ( which I had declined as option )& & Smoking in vehicle ( which was a false allegation ) Both charges will be disputed from Amex .... And I will never rent from this company and anyone in their right mind should just stay away from renting anything from them in Miami . Or anywhere probably .....Reviewed 5 Apr. 2018

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4.0

Not relablePros:The guy on desk has told me that I cant pay in cash for tolls all over FL and triedto convince me to paythem 11$ pet day. This is completely wrong. Allso their liability insurance is very very very expensive and you can only get it when you pick up the car. I won't use their services in the future!Reviewed 23 Dec. 2016

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2.0

Pros:returnCons:pick up service -staff totally incompetent , especially lizebethReviewed 4 Mar. 2017

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2.0

Didn’t even take the rentalPros:NothingCons:When attempting to pick up , I was advised that my car rental had limited mileage, despite my reservation being for unlimited. Where I needed to go was far beyond 150 miles. I cancelled my rental and ended up having to find another way to meet my travel needs.Reviewed 22 Jul. 2018

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4.0

Cons:Hidden fees everywhereReviewed 12 Sep. 2016

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4.8

Over paidCons:When I booked the car online I was quoted one price but then was forced to pay double that when I got there because insurance was not included. I was told that the state of Florida requires insurance and wished that was included in the quote so we could have budgeted it.Reviewed 26 Jun. 2017

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8.0

Decent companyPros:Friendly employeeCons:They didn't explain the details very clearly.Reviewed 28 Nov. 2017

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• How much does it cost to hire a car from Ace at Miami Airport?

  On average a hire car from Ace at Miami Airport costs $42 per day.

• What is the most popular hire car from Ace at Miami Airport?

  Intermediate (Hyundai Accent or similar) is the most frequently booked hire car type from Ace at Miami Airport.

• Where can I find Ace hire cars at Miami Airport?

  3900 NW 25th St is the closest Ace hire car location to Miami Airport. The telephone number for this location is +1 786 656 4200.

• Does Ace offer shuttle or airport pick-up services from Miami Airport (MIA)?

  Yes