Book Ace car rentals at Miami Airport

Reviews

Recent reviews

Traveller rating

Excellent

13

Good

4

Okay

4

Mediocre

5

Poor

0

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car was cleanfriendly staff

get the carcredit card

car availableeven though

shuttle from the airportnever rent

car insuranceper day

great pricecustomer service

10.0

Pros:Quick and easy pickup and drop off.Cons:The guy at ticket counter lied about toll roads. Saying the only way to get to keys is through toll roads. Pushing $54 package. When he said one way to keys was $18 so $36 both ways. Why would I want to pay more. Then when we left looked up on GPS. Imagine that no tolls if we did not want them. So cost me nothing except a little time.Reviewed 15 Dec. 2020

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4.8

Arbitrary clauses and rules that does't show in thPros:NothingCons:I am a South Florida resident and not in the ACE website neither in their contract says that I had a 150 mile daily limit placed on Florida residents I rented the car for 2 days and picked up the car at 10.00 pm and I came back the next say to return it at 10.30 pm. I asked the agent to charge me for both days even though I had only used it for 30 minutes on the "second day" that way I would have a 300 mile allowance. He refused and told that in order for him to charge me for the next day I had to return the car at 5 am the next day. At the end he charged me for 1 day and more 30 dollars in excess allowed mileage for Florida residents. Never again I will use this company because it has arbitrary and shady rulesReviewed 16 Jan. 2017

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8.0

Pros:The staff was very friendly and helpful! Was no problem for the pick up or drop off the car! I received my deposit in three days! Thank you!Cons:Could be better if they clean the car inside. There was dog hair all over on the front passenger seat. They should check and vacuum before they lease the car.Reviewed 29 Jan. 2021

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6.0

Cons:I already bought insurance through kayak but the desk person insisted I needed to get thier insurance as well. I was in a hurry and did not have time to argue too long. Pretty sure I had four different insurances on this car. My insurance,my credit card insurance, Kayak insurance, and ace insurance. It made the rental too expensive so I will not be using this company in the futureReviewed 17 Feb. 2021

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6.0

Cons:Better pricesReviewed 28 Jan. 2021

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10.0

Cons:Checking in was too long the wait.Reviewed 26 Oct. 2020

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10.0

Pros:Everything went smoothReviewed 21 Oct. 2020

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8.0

Pros:Really friendly because priceline did some changes to our rate and they help us fixing the problemCons:The problem of the changes of our reservationReviewed 10 Nov. 2020

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9.2

Cons:I reserved a standard car and I was told I would be given another one which was supposed to be the equivalent. It turned out it was a car much smaller than what I reserved.I was told that this other car was an equivalent and I did not have any other choice but to take that. I than told the agent I did not want a smaller car, he should upgrade me if they did not have a car which was a TRUE equivalent to the one I reserved. He told me I had to pay more. I told him I would cancel my reservation and would order a bigger car for less money over the net. He said no problem but even though I ordered it right away and it showed I had the reservation, he said it takes 1/2 hour for it to get into his system. He then proceeded to serve other costumers and I had to wait 45 minutes until he was free again. Meanwhile there were other agents who were free but they all insisted I should wait for the one I started my reservation with. It was just terrible to have to wait so long but on the bright side, the agent told me how to get to my destination without having to pay tolls on the highway. I had forgotten my Sunpass at home.Reviewed 5 Jan. 2018

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6.8

Pros:The car was clean and ready to go when I get there.Cons:That location is not run well at all. Luckily I took a video of the car before I left on pickup because when dropping off comma the sales rep pointed out a dent that was not documented on their paperwork and seem to be wanting to blame me for it. Once I showed him the video, he dropped it but none the less I shouldn't have to do that on behalf of their own disorganization. Additionally, kayak advertise unlimited miles on the page where I bought the rental. However when I got to the location, it was only 150 miles a day. Granted I knew I wasn't going to use that many miles, something else that could have been a bigger issue.Reviewed 13 May 2017

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6.4

Be carefulPros:The car was okCons:The sales person. "Lucky" had a heavy hispanic accent. He just kept smiling and talking. He asked me to initial 11 times on a computer pad that didn't fully list what I was signing. Before I knew it, I paid for roadside service, even though I have AAA. I was told for ten dollars I could avoid all tolls, and they would be paid... he really should have said 10 dollars per day. I parked the car in a municipal lot for five days... My fault... I should have stopped the process. The receipt showing everything that you agreed to isn't shown or printed until you leave. Slick. I didn't like the way Ace did things, and I will not use them again.Reviewed 6 Jul. 2017

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2.0

NEVER rent a car at Ace!Cons:Complete scam! They advertise a low price and then OBLIGE you to add triple the cost to your rental for things that are not necessary at other agencies. For example, we included insurance to our reservation and once we arrived, they tried conning us into another insurance on top of that, saying "without it, they could not rent is the car". When we went to get a quote from another car rental service (called ALAMO,which we saw online was a bit more pricey), they ended up offering us a much more economical price in the end than Ace. And they only required us to pay one insurance. ACE is a total SCAM!Reviewed 12 Mar. 2017

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• How much does it cost to hire a car from Ace at Miami Airport?

  On average a hire car from Ace at Miami Airport costs $44 per day.

• What is the most popular hire car from Ace at Miami Airport?

  Compact (Toyota Corolla or similar) is the most frequently booked hire car type from Ace at Miami Airport.

• Where can I find Ace hire cars at Miami Airport?

  3900 NW 25th St is the closest Ace hire car location to Miami Airport. The telephone number for this location is +1 786 656 4200.

• Does Ace offer shuttle or airport pick-up services from Miami Airport (MIA)?

  Yes