Budget hire cars in Paris

7.2 Good

Mini

15 Aug 2017

Pickup rough, otherwise great.

Pros: The car was clean and everything went smoothly for drop off.

Cons: When I arrived to pick up the car where I was supposed to, the agency was "temporarily closed!" So I luckily managed to find my way to another budget location, but just barely.

6.8 Good

Compact

14 Aug 2017

Overcharge at location and language barrier

Pros: Car was relatively new and ride well

Cons: Difficult in communicating insurance options and variation in pricing between two identical reservation. Reservation wuited in USD but was charged in Euro at exactly same price.

7.2 Good

Compact

7 Aug 2017

Poor Transaction Communication

Pros: The pick-up was fantastic and so were the people. The car was in great shape and was exactly what we asked for.

Cons: I received a charge for $920 USD which I'm still disputing at the moment. The original price was $90 USD taxes and all included for our one-day rental. This major accidental charge can startle most people and hinder their vacations with the possibility of fraud on their credit card.

10.0 Excellent

Compact

25 Jul 2017

Pros: great service, nice people. Manager was incredibly helpful

10.0 Excellent

Compact

6 Jul 2017

Great experience!

Pros: We accidentally reserved a car in downtown Paris instead of at the airport. The airport manager worked with us to switch the reservation and provide a comparable deal. The car was great and we enjoyed our time in Paris.

4.4 OK

Economy

1 Jun 2017

I will never rent from Budget again.

Cons: I was overcharged for my rental by about $70 for gas. I told Budget I did not want the "fuel up front" option when we rented the car, and was told I would not be charged for that. I returned the car with an almost full tank, expecting that I would be charged for the 1 or 2 litres necessary to fill up the tank. Instead I was charged 70 euros for the "fuel up front" option. I emailed the Station Manager, Julien Sigonney, at the Paris station in response to an email he sent me stating that if I had any concerns I should contact him directly instead of give a bad review. I emailed him immediately, asking for our final bill to see what I was charged for. It took him several days to get me a copy. Once I got a copy, I saw what I had been overcharged for and asked for a refund. It has not been two weeks and he has not responded. I have emailed twice more to get a response, and have received nothing. I will never rent from Budget again, and will make sure no one I know does either.

10.0 Excellent

Economy

6 Nov 2016

We loved our car. The woman at desk upgraded us to

Pros: We had booked a smaller car but we were upgraded to a small SUV. It was very comfy and a smooth ride

Cons: It took a long time to check out

2.0 Poor

SUV

2 Nov 2016

Should have learnt my lesson from my previous expe

Pros: when I returned the car 2 hours late, I argued and waiting for about an hour so they could 'not' charge me an extra day. that was nice.

Cons: Renting a car is such a pain, scam, and sadly sucks away the excitement of a short break before you even set off. I booked four days car rental for $230 knowing I would get stung for some insurance. Then I ended up getting a smaller car, waiting 2 hours for it, being charged extra because they didn't have my car, paying surcharges.. dropping off the car with a final bill of around $550 conveniently charged to my credit card, I walked out of Avis/Budget counter feeling pretty sore. Onur ps. i didn't even opt for the $40 a day full insurance

4.0 Mediocre

Compact

23 Jan 2016

Cons: The total cost was much higher than we have been told and in the credit card receipt it showed that the rental agency was Avis and not Budget, as we had thought.

5.2 OK

Compact

23 Nov 2015

Worst manager I`ve ever met

Pros: The car was clean and new. It had good navigation system and blutooth which is important.

Cons: The manager guy at the office was rude, unpolite and bad educated. He made our rental experience with this company terrible and left very bed impression.

2.0 Poor

Compact

26 Oct 2015

Cons: The people working there were extremely unhelpful. Warning to all US customers: they will not a renewed license yellow paper. Ruined our trip.

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