Pros: Service was personable and vehicle in great shape. Kudos for branch management and employees!
10 Feb 2017
Car had a lot of miles on it and was a dog on the
Pros: Size was okay
Cons: Car seemed old and not performing well on the highway
12 Mar 2017
Pros: Clean car
Cons: Did not get car that I was promised, service is always slow. Will not let you drop off car after it is clised
5 Apr 2017
Pros: Convenience, good value , helpful
15 May 2017
They tried to rip me off on gas
Pros: The car itself was great. Kia SUV.
Cons: The tank was half full. Never have I rented a car with half a tank. Nowhere on my rental agreement did they mark it. So I drove back to hertz to tell them and they said yeah we know it's in the system. I asked where did they mark it in my paper, they said we didn't. So I had to trust them.... well guess what I got charged an extra 45 bucks for gas!!! I asked why, they said you returned it half full. The car was 3/4 full. I had to remind them no it wasn't I even drove back. Just bullshit. Wouldn't trust them ever again.
5 Jun 2017
Looked Good at Check-out, then it wasn't.
Pros: Not much really.
Cons: The car pick up took much longer than a regular car pick up. I was offered the choice of two cars (same class), picked one because I was told the seats folded down and then they realized they didn't. At that point, I just took the car - I was way behind because it took 1/2 hr to get my rental.
Pros: We were upgraded from a compact to a Ford Escape and it was very nice. We rented it for a trip to Tucson and enjoyed all of its features. They were very nice at the desk and we were in and out quickly.
8 May 2017
Pros: The vehicle was good and no problems during the two weeks.
Cons: The attitude of the person "Scott" in hand over.
7 Sep 2016
Pros: Very good customer service and an excellent car.
I will return when I need to.