8.0
Pros:There was no one at the drop-off, and the bin for the keys and registration was not easy to find.Cons:Personal service at drop-off in the morning.Reviewed 24 Apr 2021
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10.0
Pros:Fast and easy the pick up and drop off. No hassle and fast statement received once I had returned the car.Cons:No surprise charges when picking up the car. When reserving the car it should already calculated how much is expected to be charge.Reviewed 14 Mar 2021
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6.8
Pros:staff was great, drop off was easy.Cons:the additional fees incurred at drop off were not disclosed properly at rental. those fees should be disclosed when someone is making the purchase. it's shady and nobody feels good about their rental when they're slapped with that. the vehicle was clean and full of gas, i'm talking about the "standard" fees that everyone incurs.Reviewed 28 Jan 2020
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3.6
Pros:Car was nice and cleanCons:There was no one there to drop off the car and they told my wife it would be $30 to change to a suv when they were out of the car we reserved... instead it was actually $60Reviewed 28 Jan 2020
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10.0
Pros:Really good overallCons:Good serviceReviewed 6 Jan 2020
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10.0
Pros:EverythingCons:Really goodReviewed 6 Jan 2020
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10.0
Pros:The vehicleCons:Someone handing drop offReviewed 3 Dec 2019
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8.8
Pros:The person at the counter at pickup was very friendly and professional. Car was clean and in good condition.Cons:$9.99/gallon for fuel is exhorbitant when the local market rate is around $2.15. I had every intention of filling it up (because I knew I would only use about 3 gallons which didn't justify a prepaid full tank) but was delayed because the job interview I was there for went long and I would have missed my flight if I'd stopped for fuel.Reviewed 7 Nov 2019
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2.8
Cons:Had to wait a day to get the car. Location was over booked and counter employee was rude about it. So we were stuck without a vehicle. Couldn't get dinner or anything we need to do done. Then they changed up twice for the rental. I will not ues dollar again. Back to Enterprise and stayingReviewed 27 May 2019
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7.2
Return fees not as stated in agreementPros:The ladies at the front desk were absolutely wonderful, but do not feel that they understood the fees they said they were able to waive.Cons:That my charge when returning the vehicle was not what I was told in the rental agreement. I feel there was some dishonesty when I was told there were fees that would be waived, but then upon returning the vehicle found out I would be charged the added fees. I would have made other choices if I would have known this upfront. Either communication and training need to be done better or being honest about fees upfront and not surprising customers at the end of their trip when they return vehicles.Reviewed 19 Nov 2018
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10.0
Best Dollar experience ever!Pros:Ladarren was super helpful and great to work with!!!Cons:NadaReviewed 12 Sept 2018
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10.0
Professional and pleasant staffPros:Ease of pick up and drop off. Car was great.Reviewed 25 July 2018
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