10.0
Kate and Lexus were very good with me and made my experience great. I would highly commend them to if possible to the company as they provide great service.Reviewed 26 Nov 2023
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8.0
Pros:Can't remember. Adequate.Cons:Can't remember.Reviewed 19 Apr 2021
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6.0
Pros:The agent who finally helped was professionalCons:Could have showed how the phone syncs with car for safety. Random how u drop off the car 2 agents prior to the 3rd ignored me Too pushy in trying up sales when showing the car Said I was the 1st to drive car and an open bag of Flaming Cheetos was in the middle console —GROSSReviewed 13 Sept 2019
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10.0
Quick service, new vehicle and friendly associate at the garageCons:NoneReviewed 8 Jan 2019
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2.0
horrible customer service unfortunatelyPros:The carCons:Everything else. It was extremely disappointing. They didnt process my contract even thought they promised me I could switch my credit card. They said they couldn’t get ahold of the other office and there was nothing they could do I and I should call them myself. I called and left messages and haven’t heard anything in 18 hours. They promised 24 and I’m not feeling confident about it. The associate literally didn’t even say sorry—it was such a bummer to spend money on that. Would really appreciate some sort of acknowledgement.Reviewed 14 July 2018
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10.0
Cons:All was great!!Reviewed 1 July 2018
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7.2
Mediocre experiencePros:Car (chevy impala) was very new and excellent.Cons:The dropoff guy was not interested about his job at all. The customer service was very poor, but in the pick up it was good. Would have been nice to know all the taxes and airport extra charges in advance.Reviewed 19 May 2018
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10.0
Pros:Inventory was limited when I rented so forced to upgrade and car was very niceCons:Price was high because holidayReviewed 25 Nov 2017
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10.0
A brilliant servicePros:After having a previous bad spell with enterprise and moving to a competitor I decided to try a one day rental.. I was pleasantly surprised from the check in to the well trained and courteous staff to the quality of the car. Drop off was flexible and total experience was excellentCons:If you pick up a car at 4pm or whatever time drop off should be 24 hours or less to mike a day and should be expressly written. Drop off must not always be 12 noon as this is not a hotel service.. a day is a day and not a fraction of a dayReviewed 14 Nov 2017
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9.6
Pros:Fast dropp-on and dropp-off possibilities. We had a little problem with the car at dropp-on, Enterprise upgraded it immediately. .Reviewed 27 Oct 2017
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10.0
Exactly what I hoped forPros:Friendly, quick, simple. Needed to extend my original reservation, and it was painless.Reviewed 9 Oct 2017
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5.2
Cons:When we asked a reservation agent at Newark if there were any vehicles available they said no. When we made the reservation with Kayak, there were cars available.Reviewed 5 Oct 2017
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