Book Hertz car rentals at Newark Liberty Airport

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Excellent

23

Good

3

Okay

6

Mediocre

11

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car was cleanwrong location

pick up the carcredit card

car availablecustomer service

rented a carfriendly staff

pick up and dropcar was dirty

location was closedgreat experience

2.0

Bait and SwitchPros:For a few brief moments, I thought that I was going to be driving a nice car.Cons:Their CSR told me that the only cars they had available were luxury cars, (which it turned out was not true), so I paid for the luxury upgrade. Then after getting in the car, the manager runs out and says the CSR was mistaken, and that I can't take a luxury car because I was going on a one-way trip. After waiting 30 minutes, they provide us with a full-size sedan. (For 3 large men and luggage). That sedan proceeds to get a flat tire, which we then have to trade in for a sub-compact. For 3 large men and luggage.Reviewed 10 Apr. 2017

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6.0

More explicit information when a car only seats 2Cons:When I arrived, I was told I booked a car that only seated 2 people. I can't imagine making that oversight when I was intentionally booking a car suitable for 4 people traveling with me. The other person in my party booked the same and had the same incident. I don't know if it was Hertz doing a bait and switch or if the process on Kayak was not transparent, but I hope there can be more clarity upfront so we don't feel foolish or taken advantage of. I've booked with Hertz many times before and this was the first time this occurred, and I wouldn't note it if it hadn't happened to both groups who made a Kayak reservation.Reviewed 4 Oct. 2016

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10.0

Pros:Easy pick up and drop off.Reviewed 5 Mar. 2018

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2.0

Pros:NothingCons:After prepaying for my rental I was told I couldn't get a carReviewed 19 Sep. 2017

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2.0

Waste of timePros:NothingCons:Your site highly recommended me to a jersey airport for the best price when Im located in nyc. I made it to the airport, paid for the rental car and its insurance online with my debit card which your website gladly accepted, and once it was time to pick up the keys I was told I wouldn't be able to do so because I didn't have a credit card. 0 flexibility was displayed at hetz for other options for not having a credit card, I wasn't allowed to pay what was required with cash or debit, nor was I allowed to use any preexisting car insurance. A warning at your website would've saved me a whole lot of time and oxygen. I still haven't heard anything about the refund for the insurance that I paid for, nor has my money for the rental made it back to my bank account yet.Reviewed 2 Oct. 2017

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8.8

Pros:Obtaining vehicle at Newark NJ airport was excellent.Cons:Went to drop off vehicle hours later in Long Island ISP and signage was poor and the sign said to return key to office. What office it was a parking lot connected to a private pay parking lot. They told us to go into the terminal where it says check baggage. We did and there was the Hertz counter. Pleas improve on your signage at ISP airport indicating "Return Key at Hertz Counter Located inside Terminal Check Baggage Doors. Brian T Lewis 164345 Cottage Nook Fenton MI 48430 810-629-8456Reviewed 30 Nov. 2017

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5.6

Cons:Car was dirty inside and out. No instructions given on pickup such as features of car and how to use toll tag on it.Reviewed 11 Oct. 2017

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10.0

Pros:They go out of their way at each step to make the entire process smooth.Reviewed 27 Oct. 2018

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10.0

Pros:The customer service was excellent - very friendly and helpful staffCons:NothingReviewed 30 Aug. 2017

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2.0

Pros:Counter representative was polite and nice.Cons:Hertz has a do not rent to list, but you don't find out you're on it until you go to rent. The incident they claim put me on the list happened over 9 years ago and I have rented from them since with no problems.Reviewed 18 Dec. 2018

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3.6

Ok. Tired of predatory an misleading practices, not exclusive to HertzCons:In general, they were ok. But disgusted with advertising one price Ndw then all of the magical add ons. Pretty close to misleading. I thoroughly object to being charged $13 a day extra for a second driver who has an equally clean driving record. This is just bullshit and predatory behavior. Shameful.Reviewed 22 Oct. 2017

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8.8

Interesting experiencePros:Ease of pickupCons:I have gold status. I entered my number, hit the icon for getting a discount and the quoted price more than doubled!! Started over and reserved at the price obtained on Kayak. Then I don't get credit for the rental. Pretty unique way to treat a customer.Reviewed 29 Sep. 2016

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• How much does it cost to hire a car from Hertz at Newark Liberty Airport?

  On average a hire car from Hertz at Newark Liberty Airport costs $75 per day.

• What is the most popular hire car from Hertz at Newark Liberty Airport?

  Intermediate (Hyundai Accent or similar) is the most frequently booked hire car type from Hertz at Newark Liberty Airport.

• Where can I find Hertz hire cars at Newark Liberty Airport?

  Newark Airport Building 23 is the closest Hertz hire car location to Newark Liberty Airport. The telephone number for this location is +1 973 621 2000.

• Does Hertz offer shuttle or airport pick-up services from Newark Liberty Airport (EWR)?

  Yes