Book Hertz car rentals at Washington Dulles Airport

Reviews

Recent reviews

Traveller rating

Excellent

37

Good

9

Okay

11

Mediocre

8

Poor

0

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car was cleangreat experience

pick up the carwrong location

rented a carcustomer service

car availablecredit card

pick up and dropnever rent

friendly staffcar was dirty

location was closed

2.0

Cons:They switched my contract and charged me 4 times the original rateReviewed 6 Feb. 2017

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10.0

Superb ExperiencePros:Fast, courteous, quality. The best.Reviewed 7 Sep. 2018

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4.0

Pros:Nothing, reallyCons:The “special class” car I rented wound up being a Ford Focus. When I inquired about what a non-special class is, the guy said, “compact, economy, midsize” and walked away from me. Upon arrival, when I asked to pay more for a nicer car I was told there were none and everything in the lot was already reserved. So my options were the Focus or two other, tiny, put-put cars.Reviewed 21 Jan. 2021

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6.0

Cons:Vehicle was not clean; steering wheel shook at highway speeds, side doors were not smooth opening. Process took a long time as well to get the vehicle.Reviewed 23 Sep. 2016

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10.0

Issues but ResolvedPros:I called customer service who wanted to double the price but asked for a manger. They were able to help using my AAA membership and for only $15 over the original price. Was completely satisfied!!Cons:The pick-up was deceiving as it stated Washington DC which I thought would be DCA airport but it was Dulles (significantly farther and not on a metro line),Reviewed 26 Nov. 2018

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9.2

Pros:The car was nice and worked well.Cons:I had to wait in line for a while. There were kiosks, but they had to connect to a human somewhere and that took longer than just waiting on the people at the location.Reviewed 24 Feb. 2017

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10.0

Good experiencePros:Everything went as plannedReviewed 31 Oct. 2016

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8.0

Pros:The agent who finally helped me in person was very friendly and efficient.Cons:If you're not a Gold member at Hertz, they are not that interested. They have you call a remote agent via a kiosk. Just not welcoming at all. When the kiosk would not read my credit card, I heard to go and find someone to help. It wasted time at a point where I just wanted to get on the road.Reviewed 8 Aug. 2019

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10.0

Pros:Easy and convenient Hertz is a good rental company.Reviewed 2 Apr. 2020

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10.0

Pros:Pickup and drop-off was simple and easy, car was just what I neededReviewed 3 Aug. 2020

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4.8

Hertz at DullesPros:Drop off was easy.Cons:Did not really care for the on screen customer service. Hard to hear, some stuff was not working. Grew tired of constant attempts to "up sell" No clear posted direction to locate car. Was told to go out door I came in and follow info. Was none. Exiting was crazy, started in right lane made us all back up . Switched to left lane. Then made us all back up and switched us all back to right lane again. (would it not be easier to just make the first car that needed out do a u-turn?) Better then six to eight cars all trying to back up. Over all was not my best experience.Reviewed 8 Mar. 2017

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9.2

Pros:Quick. Easy.Cons:The only car that was very clean inside was brand new.Reviewed 13 Jul. 2019

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• How much does it cost to hire a car from Hertz at Washington Dulles Airport?

  On average a hire car from Hertz at Washington Dulles Airport costs $62 per day.

• What is the most popular hire car from Hertz at Washington Dulles Airport?

  Compact (Toyota Corolla or similar) is the most frequently booked hire car type from Hertz at Washington Dulles Airport.

• Where can I find Hertz hire cars at Washington Dulles Airport?

  23540 Autopilot Dr is the closest Hertz hire car location to Washington Dulles Airport. The telephone number for this location is +1 703 471 6020.

• Does Hertz offer shuttle or airport pick-up services from Washington Dulles Airport (IAD)?

  Yes