Book Thrifty car rentals at Atlanta Hartsfield-Jackson Airport

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car was cleancustomer service

get the carcar smelled

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friendly staffnever rent

great pricepick up and drop

per daycar was dirty

2.0

Cons:Make sure cars are working properly, Make sure car company is available by phones all the time ! Roadside assistance is reachable! Reps should not be given away cars that have been reserved and change them at the last minute!Reviewed 22 Sep. 2020

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2.0

Pros:It was at the airport rental locationCons:It could have had a car for me. Wasn't able to get a car due to a delay in our flight and they had NO cars in their garage if it had been open when we got there.Reviewed 12 Apr. 2021

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8.0

Pros:Friendly & helpfulCons:Better vehicleReviewed 12 Dec. 2020

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2.0

Pros:We did not get the car. They would not take my check card when we arrived even though we reserved with it and they charged it on line. They acted like they didn’t really care if we had a car period. We will need a refund from Thrifty.Reviewed 21 Jan. 2021

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10.0

Cons:N/AReviewed 29 Nov. 2020

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8.0

Pros:Easy and efficient, good price.Cons:Car was dirty. The previous guy left a laptop computer under the seat which was still there and there french fries in the trunk.Reviewed 19 Jan. 2021

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2.0

Bad customer service and lack of knowledgeCons:When I went to pick up the vehicle I was told that it didn't matter what time I returned the vehicle because I payed a daily rate. Then I payed for prepaid insurance which I told the lady at the counter and I was told they did not know what that was and still charged me for their own insurance. The vehicle smelled like an ashtray when I picked it up and when I was leaving I told the person at the gate and they said they'll make a note of it. Then when I returned they proceed to tell me there's and hourly rate and tell me that my rate has been changed to a weekly rate which doubled the price of my rental in total, then when I asked to speak to the manager she comes up and takes care of another customer who came after I was there and then proceeds to tell me she can't do anything about them changing my rate. I will never be using thirty again. Everything about their service was poor. I fly multiple times a month to Georgia and would have given them allot of business but after this experience I will take my business to enterprise or hertz.Reviewed 26 Dec. 2016

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2.0

Pros:Trip was cancelled due to pandemic.Cons:No pandemic.Reviewed 11 Apr. 2020

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2.0

Pros:The staff was helpful and tried to be accommodating.Cons:The initial rental was picked up at the Atlanta Airport and the vehicles A/C stopped working and was returned at the airport South Carolina (I waited to speak to roadside over 40 minutes and never spoke to anyone) The 2nd vehicle broke down at a BUSY exit ramp where I had to direct traffic in 96 degree heat with my 77 year old father in the car and have it towed to a safe location, the Walmart parking lot. (The wait time was 71 minutes for Roadside Assistance, just to be told that I had to call back after the vehicle was towed to give its location & that I would be re imbursed for the tow charge which was $60. ) I had to arrange for someone to pick me and my father up from Walmart and take us home. After calling a 3rd time and waiting 38 minutes, I spoke with a young lady who arranged to have someone do a drop & swap but I had to meet them at the Walmart with keys to the vehicle which was 17 miles away. The 24 hr Roadside Assistance line was a huge problem. The wait times were extremely long. It was funny that after waiting so long that the agents would ask if you were OK and in a safe location and that a tow was never offered.Reviewed 8 Sep. 2020

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2.0

Cons:We had to go all the way to the atlanta airport to pick up this vehicle. When we finally found the counter, I gave the rep our business debit card and she informed me that I had to have a round trip airline ticket to use it for the $128 rental. Had to use a credit card. I don't use credit cards so I only have 1 personal one with a small limit. She wanted to put a hold on over $600 for this $128 rental which she could have asked for up front and been paid. Didn't have $600 available so we had to leave without the truck and thus unable to complete our job. We rent U-Hauls and from Avis etc. with this card - no problem, yet we couldn't get a $128 rental pick up truck!!!Reviewed 16 May 2017

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2.0

Pros:They had NO CARS AVAILABLE to fulfill my reservation upon arrival!!!Cons:They had NO CARS AVAILABLE to fulfill my reservation upon arrival!!!Reviewed 26 Mar. 2021

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4.0

Cons:Picking up a car from Thrifty at the Atlanta airport was the worst experience I’ve had in over 30 years of travel. The wait was an uncomfortable and, at times, hostile environment. Other passengers were not nearly as patient as others. The total time from waiting in line at the counter to stepping foot in the car was 2 hours & 10 minutes. The wait in line was 5 minutes and getting in the car was 10 seconds. That’s right, over 2 hours of sitting on the nasty car center floor waiting for a car. Everyone waiting had reservations but still the wait was unprecedented. Go with a different company besides Thrifty and Budget (they share a counter). The employees must hate the system as much as the customers. They all seem to be on the brink of fits of rage. Never again! I’d pay triple the amount to avoid this!Reviewed 28 Mar. 2021

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• How much does it cost to hire a car from Thrifty at Atlanta Hartsfield-Jackson Airport?

  On average a hire car from Thrifty at Atlanta Hartsfield-Jackson Airport costs $85 per day.

• What is the most popular hire car from Thrifty at Atlanta Hartsfield-Jackson Airport?

  Intermediate (Hyundai Elantra or similar) is the most frequently booked hire car type from Thrifty at Atlanta Hartsfield-Jackson Airport.

• Where can I find Thrifty hire cars at Atlanta Hartsfield-Jackson Airport?

  2300 Rental Car Center Parkway is the closest Thrifty hire car location to Atlanta Hartsfield-Jackson Airport. The telephone number for this location is +1 877 283 0898.

• Does Thrifty offer shuttle or airport pick-up services from Atlanta Hartsfield-Jackson Airport (ATL)?

  Yes