Book Hertz car rentals at Hartsfield-Jackson Atlanta Airport

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Traveller rating

Excellent

46

Good

17

Okay

16

Mediocre

18

Poor

0

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car was cleangreat experience

pick up the carlocation was closed

rented a carwrong location

car availablecustomer service

pick up and dropcredit card

friendly staffnever rent

8.0

Cons:More staff at check-in counter. Two on both sides can still abide by the rules.Reviewed 2 Dec. 2020

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8.0

Pros:PeopleCons:Ride to truck walk was farReviewed 20 May 2019

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2.0

Pros:The fellow that gave us the car was impressive. He had a lot of people that weren't happy and he just kept taking care of people. The fellow that checked us in was also very cool and easy-going.Cons:I pre-paid ... PRE-PAID!!! ... for an economy or intermediate car. When I arrived, on time, they only had a pick-up truck. Now, it was nice, except there were no keys. So, after walking out to an unknown spot (I wasn't told where it was, only a general area and that it was the only pick-up truck out there that he thought was black.) and discovering that there were no keys, I went back inside. Fortunately, it didn't take me longer to get back inside, because there were now about 20 people in line. I interrupted the fellow at the desk who gave me the very last car available ... a 15-passenger van. It's almost midnight and we had an hour drive, so I took it. Here's the kicker ... what they fail to inform you of is that the 15-passenger van doesn't fit in the garage wen you try to return it. A Hertz employee has to drive it in through a back entrance, drive it around to the other side of the garage and then go up to the second (or third) floor. What I had to do was illegally park along the road by the Hertz exit (hazards flashing) and ask the employees how to return a vehicle that was too tall to enter the garage. Well, the first person told me to talk to another person and that person (after telling me that I surely didn't take the van out that way) had to radio to someone to meet me at the visitor's parking lot. This would have been extremely useful information, as we were trying to catch our flight. So, all in all, it took me a bit more than 30 minutes to return my vehicle at a location that I was unaware of until I started pushing people to find it for me. I couldn't fricking believe it. And, in case you were wondering, phone calls to the Hertz counter went unanswered. If you look on Yelp for reviews of Hertz in Atlanta, even the neighborhood sites, they have horrible reviews. Regardless of price, I won't be renting from Hertz in Atlanta again.Reviewed 19 Jan. 2021

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10.0

Pros:goodReviewed 21 Jan. 2021

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2.0

Pros:Nothing, I never received a vehicle.Cons:Had a vehicle available, once I was allowed to book.Reviewed 8 Dec. 2020

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10.0

Pros:Everything was great!Reviewed 6 Oct. 2019

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6.8

Cons:The SUV that I reserved wasn’t available when I arrived to pick it up. My only option was to downsize to a smaller car or upgrade to a luxury SUV.Reviewed 26 Mar. 2019

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2.0

rip offPros:NothingCons:We were charged to our credit card a reasonable daily rate and we added $18 per day for Alliance Insurance . When my son got there he was charged an extra fee of $30 as he is 23 ... NOTHING ON YOUR WEBPAGE ABOUT ADDITIONAL FEE FOR UNDERAGE . We get that so that's not the problem . Once our son returned the car he was charged an additional fee of $254 and do not know why . NO ONE recommended that my son who is first time car renter should probably fill up the car w gas PRIOR to drop off so that he wouldn't be charged the crazy gas fee ! I have rented cars many times and upon pick up they always tell the truth about being sure to fill it up myself so as to avoid the ridiculous fee !! We tried to call over the weekend and no one to talk to other than business hours . We will be calling ASAP !!Reviewed 29 Oct. 2016

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10.0

Pros:all good, no complaints at all!Reviewed 22 Apr. 2017

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4.8

Cons:I received a smaller vehicle that I ordered.Reviewed 6 Aug. 2020

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10.0

SmoothPros:UpgradedCons:Broken elevatorReviewed 10 May 2017

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10.0

Pros:Everything was quick and greatReviewed 23 Apr. 2019

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• How much does it cost to hire a car from Hertz at Hartsfield-Jackson Atlanta Airport?

  On average a hire car from Hertz at Hartsfield-Jackson Atlanta Airport costs $82 per day.

• What is the most popular hire car from Hertz at Hartsfield-Jackson Atlanta Airport?

  Premium (Chevrolet Impala or similar) is the most frequently booked hire car type from Hertz at Hartsfield-Jackson Atlanta Airport.

• Where can I find Hertz hire cars at Hartsfield-Jackson Atlanta Airport?

  1031 Virginia Avenue is the closest Hertz hire car location to Hartsfield-Jackson Atlanta Airport. The telephone number for this location is +1 404 669 8542.

• Does Hertz offer shuttle or airport pick-up services from Hartsfield-Jackson Atlanta Airport (ATL)?

  Yes