Book Ace hire cars in Honolulu

Reviews for Ace in Honolulu

Recent reviews

Traveller rating

Excellent

19

Good

6

Okay

3

Mediocre

11

Poor

0

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shuttle from the airportfriendly staff

car was cleangreat price

get the carcustomer service

car availableeven though

10.0

Customer service is AcePros:Price value and customer service dropoffCons:Specify upon arrival of destination that you are to CALL for pickup especially since they are a smaller company and don’t provide general trolling like the larger size car rental companies.Reviewed 24 Apr. 2018

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8.4

Cons:Didn’t know they had shuttle so paid for taxi to pick car up. Windshield washer did not work. Wipers did.Reviewed 10 Feb. 2019

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10.0

Pros:While the rental office is in a rather industrial setting, the staff was courteous and efficient and we were on our way quickly. Car was clean. Drop off took no time at all and they drove us to the airport. We would rent from Ace again.Reviewed 6 Feb. 2018

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6.4

Pros:The staffCons:I had a vehicle with an expired tag and got pulled over multiple times, Was not able to use the car as much because I was afraid to get pulled over. I was not able to get ahold of the facility to exchange the vehicleReviewed 22 Mar. 2020

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8.8

Pros:Rental agent was great and welcoming. He was up front of what to expect except for the little roaches that came out as soon as I opened the door. Other than that it was greatCons:Little roaches that was all over the vamReviewed 30 Oct. 2017

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4.8

InconvenientPros:Staff were nice and shuttle driver was polite and helpful. Price was very reasonable.Cons:They require NO sand in the car when you return it, which in Hawaii is not possible. I would never trash a rental car, but having to vacuum before returning it is a bit extreme when you’re on vacation. They are also quite far from the airport and did not offer a return shuttle at 7:00 AM, so we had to take a taxi.Reviewed 17 Jan. 2018

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10.0

Pros:The employees at ACE went out of their way to ensure we had the right car, and that we were happy!Reviewed 11 Dec. 2017

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2.0

Pros:NothingCons:Everything the car they tried to give me was falling apart. I could not believe it so I canceled my rentalReviewed 6 Feb. 2018

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9.6

Pros:Great service. Picked us up even though we arrived 2 hours ahead of schedule. Easy check in and check out.Reviewed 18 Apr. 2018

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6.0

WAY over priced! Kayak doesn't give you the best pricing!!!!Pros:It was easy to book the car.Cons:The car rental was WAY over priced. I booked a car for a few days later directly with a national company for a fraction of the price I paid for this rental I booked through Kayak. I won't use Kayak to book a car again!!!!!Reviewed 9 Jul. 2018

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6.8

Pick up in HonoluluPros:Car was spacious, fit needs, as requestedCons:Pickup was unclear, chaotic. Location was in very congested, scary industrial area near Honolulu harbor, seating was abandoned car seat, not at all an appropriate location for this, children would have not been safe in this warehouse, heavily trafficked location. no signage at airport for Ace, no instructions beyond “shuttle” in KayakReviewed 19 Aug. 2018

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8.0

Overall, a good deal.Pros:Got a nice Nissan Altima for a very affordable price. Paperwork was quick & easy. The ride back to the airport was quick & convenient.Cons:We had to wait a while for a shuttle to arrive to pick us up from the airport when we first arrived. I remember seeing numerous shuttles for other companies pass us several times before an Ace van arrived. It may have been just because it was a small car rental office, nothing like Enterprise or Hertz.Reviewed 2 Jun. 2018

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• How much does it cost to hire a car from Ace in Honolulu?

  On average a car hire from Ace in Honolulu costs $92 per day.

• What is the most popular car hire from Ace in Honolulu?

  Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Ace in Honolulu.

• How many car hire locations does Ace have in Honolulu?

  Ace has 2 car hire locations in Honolulu. Take a look at our Ace hire location map to find the best car hires near you.

• Does Ace have a car hire location at the airport: Honolulu airport (HNL)?

  Yes

• Does Ace offer shuttle or airport pick-up services from Honolulu airport (HNL)?

  No (according to our data)