Book Ace hire cars in San Diego

San Diego, CA, United States
4 Oct — 11 Oct
San Diego, CA, United States
Mon 4/10
Noon
Mon 11/10
Noon
Driver's age:

Pros

"The gas mileage"(in 621 reviews)
" and accommodating."(in 282 reviews)
"Helped me changed"(in 610 reviews)

Cons

"ing from here again!"(in 111 reviews)
" seats were stained"(in 33 reviews)
"didn't have the "(in 878 reviews)

Reviews for Ace in San Diego

Overall rating4.9 OkayBased on 188 reviews
Cleanliness
5.5
Comfort
5.3
Overall
4.7
Pick-up/Drop-off
4.4
Value for money
5.0

Recent reviews

Traveller rating
17
9
16
56
0
Find reviews that mention:
2.0
Cons:Accurate information on your site would have been helpful.Reviewed 16 Dec. 2020
review fromcheapflights
2.0
Pros:NOTHING ABOUT YOUR COMPANY. FALE ADVERTISINGCons:IF YOU HAD RENTED THE VAN TO US BUT YOU WERE CHARGING EXCESS MILAGEReviewed 18 Nov. 2020
review fromcheapflights
2.0
Cons:This company will lie and switch prices on you upon arrival and all these costs that were not shown on site on initial booking. I chosen supplier choice only to be sorry we overbooked and there is no more economy and compact cars. I did not see anywhere that it states only those vehicles. They pretty much told me pay the extra cost or cancel the reservation. Completely frustrated as this was an off-site location and I was pressed on time I paid the additional cost for another vehicle which cost me double what I had anticipated.Reviewed 8 Dec. 2020
review fromkayak
2.0
Pros:The car was newer, in good shape, only 27k miles.Cons:Employees don’t wear masks, the car smelled like cigarettes with perfume over it, the price on Priceline is just a scam. Expect to pay double the price once you get there because they charge you $17 day to WAIVE insurance. No, I did not buy insurance. I have never heard of that ridiculousness. When I dropped off the car, they said I had to go get it detailed for $100 down the street and come back with a receipt or else they would charge me $250 cleaning fee for some crumbs in the back seat from my kids. Um... I went and vacuumed it and it was just fine! But the guy was so rude about it. Never rent from this place- they are “cheap” for a reason. Like the spirit airlines of rental cars. They will nickel and dime you out.Reviewed 3 Feb. 2021
review fromkayak
4.0
Pros:Junior was a good employee who tried to make these better.Cons:-Did not explain the pick up process, Shuttle was late. -The shuttle did not run every 10 mins, -Ace/Hex is not on the airport grounds. -Nobody answered the phones, -They gave me the wrong size car. -Drop off process is horrible, no instructions no lot. There was no drop off box.Reviewed 7 Feb. 2021
review fromkayak
2.0
Pros:Nothing. The reservation and confirmation messages stated unlimited mileage which was critical to my rental. When I arrived, the staff stated it was a 150 mile limit per day and I was not allowed to travel any further than LA from San Diego. If this were the case, I would have never made the reservation. This issue caused extreme issues both in projected cost and significant delay. The staff stated this was a special COVID rule. COVID has been around for 10 months. It was no new surprise and could have been communicated.Cons:Simply stating that this was NOT unlimited miles and had a maximum radius distance would have avoided this.Reviewed 4 Feb. 2021
review fromkayak
4.0
Pros:The car was decent, although they gave me a different car (Nissan Kicks) than I requested (RAV4).Cons:I was unable to communicate with the rental office directly the entire time remotely (phone), and the only way to contact them was to drive in and wait in line in person. They also could have given me the car I asked for. Furthermore, they didn’t accept the liability insurance I paid for online, and told me to cancel it and pay for liability directly through them.Reviewed 8 Feb. 2021
review fromkayak
6.0
Pros:The drop off was super quick and easy.Cons:Have better car seats, especially for infants. Also have more people checking customers in.Reviewed 21 Feb. 2021
review fromkayak
2.0
Pros:NothingCons:EverythingReviewed 20 Feb. 2021
review fromkayak
10.0
Pros:Drop off was very easy, the car was very nice, brand new, in fact!Cons:The staff at drop off was very abrupt, otherwise a great experienceReviewed 23 Feb. 2021
review fromkayak
2.0
Pros:NothingCons:I could not do the pick up.. they asked me for two different ID’s two different credit cards and utility bill to prove where i live...Reviewed 22 Nov. 2020
review fromkayak
4.8
Pros:The priceCons:I got there at my scheduled time and they were closed, you should not allow reservation times when the place is closed. Staff try to up sell insurance as if I had to buy the additional insurance. Check in took way too long. I had to Uber after checkout, staff was ok but didn’t care about customer experience.Reviewed 30 Apr. 2020
review fromkayak

Where can I find Ace hire cars in San Diego?

2745 Otay Pacific Drive, Ace car hires

Address

2745 Otay Pacific Drive

Hours

Monday09:00 - 17:30
Tuesday09:00 - 17:30
Wednesday09:00 - 17:30
Thursday09:00 - 17:30
Friday09:00 - 17:30
Saturday09:00 - 17:30
Sunday09:00 - 17:30

Phone

+1 619 591 9150

Address

1002 West Juniper Street

Hours

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00

Phone

+1 619 323 3100

Address

1002 West Juniper Street

Hours

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00

Phone

+1 619 323 3100

Good to know

Most popular location

1002 West Juniper Street

Most popular car type

Intermediate

Top tips for hiring a car from Ace in San Diego

  • Intermediate car hires from Ace in San Diego are around 20% cheaper than other car types, on average

FAQs about hiring a car from Ace in San Diego

  • Intermediate (Nissan Sentra or similar) is the most frequently booked car hire type from Ace in San Diego.

  • Ace has 3 car hire locations in San Diego. Take a look at our Ace hire location map to find the best car hires near you.

  • Yes

  • No (according to our data)