Book Enterprise hire cars in San Diego

Reviews for Enterprise in San Diego

Recent reviews

Traveller rating

Excellent

71

Good

13

Okay

9

Mediocre

13

Poor

0

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car was greatairport location

get the cargreat price

car availablegreat experience

great servicegreat customer

pick up and dropcustomer service

staff was very helpful

10.0

Pros:Great service as always.Cons:Everything was great.Reviewed 30 Jan. 2021

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6.4

Cons:Pick up and drop off at the new rental car center at San Diego International both need work. This is the second time either picking up or dropping off and there has been some sort of hitch each time. Yesterday, the associates who were handling check out served three other cars which had arrived after me, before helping me out. Then, I wasn't able to have an invoice printed on site. Instead, I had to call the location in Riverside where I picked up the car, and have them email me a PDF to print. The system needs to be more efficient at getting passengers into or out of their vehicles, especially at an airport where people are trying to catch flights.Reviewed 23 Sep. 2016

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10.0

Pros:fantastic facility and QUICK returnReviewed 19 Feb. 2018

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10.0

Straightforward Process and RentalPros:Booked online, got to the rental car centre, car was ready, staff were very friendly and we were on our way in minutes. The car was clean and comfortable. The drop-off was painless and very quick. Will definitely use again.Reviewed 20 Dec. 2016

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10.0

Pros:They gave us all kinds of options for cars, did things earlier than the reservation and were very nice.Reviewed 23 Jul. 2020

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10.0

Pros:muy amigable el equipo en especial EricReviewed 5 Aug. 2020

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4.4

Poor service!Pros:The vehicle is good on gasCons:The vehicle wasnt ready when we pick it up even though we are already later picking up the vehicle. 12:00 noon is the appointment we show up in there at past 1 pm and the vehicle still not ready Opportunist when it comes to putting all sort of insurance the we dont really need. I ask for a regular insurance to the vehicle but when i check the receipt of the rental via email i have all sort of insurance that i dont need The vehicle that i ask and reserved wasn't give to me but instead they suggest to put us in much more smaller vehicle it says on the conract that the vehicle has no damage to it but i clearly point it out when we did the vihicle inspection walk around that it has a damage in the ring side front lip of the bumper and dimple both side of the front door "passenger and driver side" This mission valley enterprise is 10 minutes away from San Diego Airport and they wont suggest to drop you off at the Airport so you wont miss your flight but instead they will charge you 75 dollars for different drop of location for the vehicle. What a rip off. Poor customer service. Never rent from mission Valley Enterprise no more.Reviewed 19 Oct. 2016

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10.0

Cons:Quickand easyReviewed 24 Aug. 2020

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9.6

Pros:The drop-off was very easy, which was great because we had a flight to catch from Denver Airport. The staff at both the pick up and drop off locations were very friendly. We got a great value for our car, which was a brand new premium vehicle, and it served us well throughout our travels. Overall a wonderful experience and great deal!Cons:There was a slight misunderstanding when we picked up the vehicle, where we were overcharged the rate we had booked online. This was apparently due to a computer glitch that sometimes occurs when the pick up and drop off locations are different. Luckily we discovered the discrepancy and the Enterprise staff were very helpful in correcting the mistake.Reviewed 4 Aug. 2020

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6.0

Pros:Friendly staff, they weren’t sure if my car was ready but turned out it was. Fast drop off.Cons:The Dodge Journey they rented me was last updated in 2011! Does not have CarPlay, slow as a pig, bad on gas. Also, it was $58/day (great price) but $19/hr for each hour after that first 24! Doubled rental cost!Reviewed 17 Jul. 2020

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10.0

Pros:Everything went great from staff to the car it was a great experienceCons:Nothing could have made it better.Reviewed 14 Nov. 2020

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6.0

Pros:Assistant Manager was helpful but could have done more to correct the problems and make me feel like my business was appreciated.Cons:Vehicle was a complete mess upon pick-up. Dirt, dust and dead bugs all over the front of the car. More crumbs and dirt inside the vehicle. Like, so much that it was first thing I noticed when I opened the doors. When I asked the employee if the car had been cleaned the only response I got was, “ I tried.” Enterprise has some pretty strict cleaning guidelines for covid but this particular employee refused to adhere to the mask policy because “it was too hot.” Watched the Manager scold her for it. Apparently she had already been warned...Reviewed 5 Sep. 2020

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• What is the most popular car hire from Enterprise in San Diego?

  Compact (Nissan Sentra or similar) is the most frequently booked car hire type from Enterprise in San Diego.

• How many car hire locations does Enterprise have in San Diego?

  Enterprise has 14 car hire locations in San Diego. Take a look at our Enterprise hire location map to find the best car hires near you.

• Does Enterprise have a car hire location at the airport: San Diego airport (SAN)?

  Yes

• Does Enterprise offer shuttle or airport pick-up services from San Diego airport (SAN)?

  Yes