10.0
Flawless. Line could have been shorter at pick up. 2 terminals put of many were open.Reviewed 1 July 2026
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2.0
Someone that could answer the line after 5pm.Reviewed 20 Mar 2026
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2.0
I rented with the understanding that I could pickup the car at the San Diego airport. It turned out the location to pick up the car was 22 miles away and a half hour drive. And there is no free transportation available. It’s on your dime to get there. This is insanity. You need to make it very clear that the location is 22 miles away from the airport. I seriously doubt you will have any takers.Reviewed 17 Mar 2026
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2.0
My experience was terrible I had to carry my dog and luggage each way from CBX after waiting for nearly 30 minutes ( way slow) to be assisted by someone that was not customer service oriented didn’t speak English fluently to be told they could take my debit card!!! Never again will I rent car from this placeReviewed 17 Feb 2026
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2.0
I did not rent from dollar I rented from priceless ! It was the worst experience I’ve had and will never trust them or kayak again for the hidden fees and misinformation you guys should be ashamed to steal from people this wayReviewed 8 Oct 2025
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2.0
Not satisfied with service, was charged more then double the original price after returning the Car….Reviewed 1 Oct 2025
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4.0
I canceled because I was not notified in advance about the high deducible of $500.Reviewed 23 July 2025
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2.0
Go somewhere else. Dollar rental at the airport is very rude!Reviewed 24 June 2025
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10.0
The return of the vehicle could have been a bit smoother. There were plenty of folks around, but I had to chase someone down to get a final read out and confirm pricing.Reviewed 29 Apr 2025
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10.0
The agent at checkin was awesome. The entire experience was friendly, fast and efficient.Reviewed 25 Apr 2025
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2.0
Car was trash. Customer service was horrible. Will not use them again. Buyer beware you will be ripped off.Reviewed 2 Apr 2025
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2.0
I was told to not rent from Kayak as it is not accurate and they don’t have the type of vehicle Kayak was offering me for the price. He then told me they only had an “SUV, similar to a RAV4”. What he was trying to rent me was a Kia Sol, I didn’t realize that until I went to the physical car. I went to the booth near the cars and complained that I was told they only had this “SUV”, but there were compact cars all over. She apologized and reimbursed me $100 and put me in a compact car. The compact car I got had dents all over it and the emblem even fell off the front. The worst part was I was traveling for work and he knew I was an RN, thanked me for my service, then proceeded to try to take advantage of the fact that he didn’t think I knew what he was doing. Horrible.Reviewed 1 Apr 2025
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