Guest reviews
Overall rating
7.4
Good
Based on 4,263 reviews
Overall
6.6
Cleanliness
7.1
Comfort
7.3
Pickup/dropoff
6.0
Value for money
7.0
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Pros
"Car was nice and clean"
(in 595 reviews)
"Staff was friendly and helpful."
(in 215 reviews)
"Nice car, good value, ."
(in 444 reviews)
Cons
"the customer service was terrible."
(in 242 reviews)
"Pickup took over an hour."
(in 57 reviews)
"We don't have credit cards."
(in 99 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
car was great
great car
return the car
car available
took minutes
great service
great experience
friendly staff
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6.4
Cons: The wait for getting in the car at the location after the shuttle was way too long...45 minutes
review from
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9.2
Best value for the Money!
Pros: Best value for the money! The A/C worked excellent and the interior was in great condition! Easy check in & out!
Cons: We were a bit surprised at the condition of the car - scratches and dents on every panel of vehicle, but after seeing where people take the rental cars in Maui we understood!
review from
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6.8
Costco users
Cons: 2 hours to pick up car after baggage claim. Budget rent a car must be Costco’s go to company. Everyone around me used it. Caused huge line, 45 min to get on the shuttle and 1 hour 15 min to get the car.
review from
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2.0
Terrible vehicle for ridiculous price
Pros: Nothing
Cons: The vehicle was definitely budget. A Jeep Compass that was not 4 wheel drive, no back up camera, made frightening noises and the check engine light light went on and off unpredictably. Friends we were traveling with booked with another agency and got a much nicer vehicle with better features for less money. Had to wait 10 minutes in the rain to be checked in.
review from
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4.0
2hours to get the car, had to return it the next day because the brake
Pros: Budget replaced the car with a much newer and better one no problem
Cons: It took way too long to get the car
review from
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10.0
Pros: Easy pick up and drop off.
review from
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3.6
Cons: The computers were down at the Maui Airport Budget Office. Only 2 people at the desk to manual process over 100 angry customers. Each one at east 30 minutes apiece. We lost over 2 hours waiting in line. No manager on premises, and the staff was actually hostile toward the customers. It was an ugly scene.
review from
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4.4
Awful checkout!
Pros: The car was in good shape.
Cons: Two hours to get a car! Unacceptable!
review from
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10.0
Pros: Friendly and understanding staff!!! Clean SUV!
Cons: Not a single thing! Loved the experience! Will definitely book with Budget again! Mahalo!
review from
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8.0
Cons: It took almost an hour to get our car
review from
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7.2
Pickup is atrocious
Pros: Got a great deal so that tempered my disappointment. Drop off was a breeze. Just dropped it off and walked away.
Cons: 2 hours from when I got in line for the shuttle at the airport to when I drove off with my car.
review from
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4.4
Cons: Wait times to pick up the car was unacceptable. We waited 2.5 hours at the agency before we actually received our car.
review from
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9.2
Best value for the Money!
Pros: Best value for the money! The A/C worked excellent and the interior was in great condition! Easy check in & out!
Cons: We were a bit surprised at the condition of the car - scratches and dents on every panel of vehicle, but after seeing where people take the rental cars in Maui we understood!
review from
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10.0
Pros: Easy pick up and drop off.
review from
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10.0
Pros: Friendly and understanding staff!!! Clean SUV!
Cons: Not a single thing! Loved the experience! Will definitely book with Budget again! Mahalo!
review from
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6.8
Costco users
Cons: 2 hours to pick up car after baggage claim. Budget rent a car must be Costco’s go to company. Everyone around me used it. Caused huge line, 45 min to get on the shuttle and 1 hour 15 min to get the car.
review from
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8.0
Cons: It took almost an hour to get our car
review from
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7.2
Pickup is atrocious
Pros: Got a great deal so that tempered my disappointment. Drop off was a breeze. Just dropped it off and walked away.
Cons: 2 hours from when I got in line for the shuttle at the airport to when I drove off with my car.
review from
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6.4
Cons: The wait for getting in the car at the location after the shuttle was way too long...45 minutes
review from
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2.0
Terrible vehicle for ridiculous price
Pros: Nothing
Cons: The vehicle was definitely budget. A Jeep Compass that was not 4 wheel drive, no back up camera, made frightening noises and the check engine light light went on and off unpredictably. Friends we were traveling with booked with another agency and got a much nicer vehicle with better features for less money. Had to wait 10 minutes in the rain to be checked in.
review from
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4.0
2hours to get the car, had to return it the next day because the brake
Pros: Budget replaced the car with a much newer and better one no problem
Cons: It took way too long to get the car
review from
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3.6
Cons: The computers were down at the Maui Airport Budget Office. Only 2 people at the desk to manual process over 100 angry customers. Each one at east 30 minutes apiece. We lost over 2 hours waiting in line. No manager on premises, and the staff was actually hostile toward the customers. It was an ugly scene.
review from
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4.4
Awful checkout!
Pros: The car was in good shape.
Cons: Two hours to get a car! Unacceptable!
review from
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4.4
Cons: Wait times to pick up the car was unacceptable. We waited 2.5 hours at the agency before we actually received our car.
review from
Other suppliers in Kahului scored
Where can I find Budget hire cars in Kahului?
865 West Mokuea Place, Budget car hire
Address
865 West Mokuea PlacePhone
+1 808 871 8811Top tips for hiring a car from Budget in Kahului
- 25% of our users found a car hire from Budget in Kahului for $46 or less
- Economy rental cars from Budget in Kahului are around 40% cheaper than other car types, on average
FAQs about hiring a car from Budget in Kahului
How much does it cost to hire a car from Budget in Kahului?
On average a car hire from Budget in Kahului costs $48 per day.
What is the most popular car hire from Budget in Kahului?
Economy (Chevrolet Spark or similar) is the most frequently booked car hire type from Budget in Kahului.
How many car hire locations does Budget have in Kahului?
Budget has 1 car hire location in Kahului. Take a look at our Budget hire location map to find the best car hires near you.
Does Budget have a car hire location at the airport: Kahului Airport (OGG)?
Yes
Does Budget offer shuttle or airport pick-up services from Kahului Airport (OGG)?
Yes
