Guest reviews
Overall rating
6.7
Good
Based on 93 reviews
Overall
6.5
Cleanliness
7.1
Comfort
7.3
Pickup/dropoff
5.8
Value for money
7.0
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Budget car rental prices in Kahului
| Convertible | $143/day |
Pros
"Car was nice and clean"
(in 595 reviews)
"Staff was friendly and helpful."
(in 215 reviews)
"Nice car, good value, ."
(in 444 reviews)
Cons
"the customer service was terrible."
(in 242 reviews)
"Pickup took over an hour."
(in 57 reviews)
"We don't have credit cards."
(in 99 reviews)
Recent reviews
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Find reviews that mention:
pick up the car
car was clean
car was great
great car
took minutes
great experience
friendly staff
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9.2
Best value for the Money!
Pros: Best value for the money! The A/C worked excellent and the interior was in great condition! Easy check in & out!
Cons: We were a bit surprised at the condition of the car - scratches and dents on every panel of vehicle, but after seeing where people take the rental cars in Maui we understood!
review from
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6.8
Costco users
Cons: 2 hours to pick up car after baggage claim. Budget rent a car must be Costco’s go to company. Everyone around me used it. Caused huge line, 45 min to get on the shuttle and 1 hour 15 min to get the car.
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2.0
Terrible vehicle for ridiculous price
Pros: Nothing
Cons: The vehicle was definitely budget. A Jeep Compass that was not 4 wheel drive, no back up camera, made frightening noises and the check engine light light went on and off unpredictably. Friends we were traveling with booked with another agency and got a much nicer vehicle with better features for less money. Had to wait 10 minutes in the rain to be checked in.
review from
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4.0
2hours to get the car, had to return it the next day because the brake
Pros: Budget replaced the car with a much newer and better one no problem
Cons: It took way too long to get the car
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10.0
Pros: Easy pick up and drop off.
review from
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3.6
Cons: The computers were down at the Maui Airport Budget Office. Only 2 people at the desk to manual process over 100 angry customers. Each one at east 30 minutes apiece. We lost over 2 hours waiting in line. No manager on premises, and the staff was actually hostile toward the customers. It was an ugly scene.
review from
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4.4
Awful checkout!
Pros: The car was in good shape.
Cons: Two hours to get a car! Unacceptable!
review from
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10.0
Pros: Friendly and understanding staff!!! Clean SUV!
Cons: Not a single thing! Loved the experience! Will definitely book with Budget again! Mahalo!
review from
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8.0
Cons: It took almost an hour to get our car
review from
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7.2
Pickup is atrocious
Pros: Got a great deal so that tempered my disappointment. Drop off was a breeze. Just dropped it off and walked away.
Cons: 2 hours from when I got in line for the shuttle at the airport to when I drove off with my car.
review from
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4.4
Cons: Wait times to pick up the car was unacceptable. We waited 2.5 hours at the agency before we actually received our car.
review from
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4.0
Cons: Inside car lights and wipers did not work. Long wait for shuttle from airport.
review from
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9.2
Best value for the Money!
Pros: Best value for the money! The A/C worked excellent and the interior was in great condition! Easy check in & out!
Cons: We were a bit surprised at the condition of the car - scratches and dents on every panel of vehicle, but after seeing where people take the rental cars in Maui we understood!
review from
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10.0
Pros: Easy pick up and drop off.
review from
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10.0
Pros: Friendly and understanding staff!!! Clean SUV!
Cons: Not a single thing! Loved the experience! Will definitely book with Budget again! Mahalo!
review from
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6.8
Costco users
Cons: 2 hours to pick up car after baggage claim. Budget rent a car must be Costco’s go to company. Everyone around me used it. Caused huge line, 45 min to get on the shuttle and 1 hour 15 min to get the car.
review from
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8.0
Cons: It took almost an hour to get our car
review from
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7.2
Pickup is atrocious
Pros: Got a great deal so that tempered my disappointment. Drop off was a breeze. Just dropped it off and walked away.
Cons: 2 hours from when I got in line for the shuttle at the airport to when I drove off with my car.
review from
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2.0
Terrible vehicle for ridiculous price
Pros: Nothing
Cons: The vehicle was definitely budget. A Jeep Compass that was not 4 wheel drive, no back up camera, made frightening noises and the check engine light light went on and off unpredictably. Friends we were traveling with booked with another agency and got a much nicer vehicle with better features for less money. Had to wait 10 minutes in the rain to be checked in.
review from
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4.0
2hours to get the car, had to return it the next day because the brake
Pros: Budget replaced the car with a much newer and better one no problem
Cons: It took way too long to get the car
review from
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3.6
Cons: The computers were down at the Maui Airport Budget Office. Only 2 people at the desk to manual process over 100 angry customers. Each one at east 30 minutes apiece. We lost over 2 hours waiting in line. No manager on premises, and the staff was actually hostile toward the customers. It was an ugly scene.
review from
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4.4
Awful checkout!
Pros: The car was in good shape.
Cons: Two hours to get a car! Unacceptable!
review from
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4.4
Cons: Wait times to pick up the car was unacceptable. We waited 2.5 hours at the agency before we actually received our car.
review from
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4.0
Cons: Inside car lights and wipers did not work. Long wait for shuttle from airport.
review from
Other suppliers in Kahului scored
Where can I find Budget hire cars in Kahului?
865 West Mokuea Place, Budget car hire
